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Is there an Assembled outage?

Assembled status: Systems Active

Last checked: 7 minutes ago

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Assembled outages and incidents

Outage and incident data over the last 30 days for Assembled.

There have been 0 outages or incidents for Assembled in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Assembled

Outlogger tracks the status of these components for Xero:

API Active
Application Active
Assist Active
Reporting and data services Active
Component Status
API Active
Application Active
Assist Active
Reporting and data services Active

Latest Assembled outages and incidents.

View the latest incidents for Assembled and check for official updates:

Updates:

  • Time: June 6, 2024, 4:08 p.m.
    Status: Resolved
    Update: We're delighted to inform you that the issue with the schedule change request workflow is no longer persisting. Our team has successfully resolved the issue, and all functionalities are now operating as expected. Thank you for your patience and understanding throughout this process. Should you encounter any further issues or have any questions, please don't hesitate to reach out to us. Outage time: 6:49 AM Pacific to 8:58 AM Pacific / 1349 UTC to 1558 UTC
  • Time: June 6, 2024, 4:03 p.m.
    Status: Monitoring
    Update: Our team is currently monitoring the effects of the deployed fix to determine if the issue with the schedule change request workflow persists. We are closely observing the system to ensure that all functionalities are operating as expected. Your patience during this monitoring phase is greatly appreciated. We will provide further updates as soon as we have more information. Thank you for your continued patience.
  • Time: June 6, 2024, 4 p.m.
    Status: Identified
    Update: Our team has produced a fix for the schedule change request workflow issue, and this solution is currently being deployed. We appreciate your patience as we work to resolve this issue. Further updates will be provided once the deployment is complete. Thank you for your understanding.
  • Time: June 6, 2024, 3:58 p.m.
    Status: Identified
    Update: We are currently investigating an issue where managers and administrators cant edit schedules when schedule change requests are enabled. Our team is actively working on a fix for this issue. We apologize for any inconvenience this may cause. Please stay tuned for further updates. Thank you for your patience.

Updates:

  • Time: June 6, 2024, 4:08 p.m.
    Status: Resolved
    Update: We're delighted to inform you that the issue with the schedule change request workflow is no longer persisting. Our team has successfully resolved the issue, and all functionalities are now operating as expected. Thank you for your patience and understanding throughout this process. Should you encounter any further issues or have any questions, please don't hesitate to reach out to us. Outage time: 6:49 AM Pacific to 8:58 AM Pacific / 1349 UTC to 1558 UTC
  • Time: June 6, 2024, 4:03 p.m.
    Status: Monitoring
    Update: Our team is currently monitoring the effects of the deployed fix to determine if the issue with the schedule change request workflow persists. We are closely observing the system to ensure that all functionalities are operating as expected. Your patience during this monitoring phase is greatly appreciated. We will provide further updates as soon as we have more information. Thank you for your continued patience.
  • Time: June 6, 2024, 4 p.m.
    Status: Identified
    Update: Our team has produced a fix for the schedule change request workflow issue, and this solution is currently being deployed. We appreciate your patience as we work to resolve this issue. Further updates will be provided once the deployment is complete. Thank you for your understanding.
  • Time: June 6, 2024, 3:58 p.m.
    Status: Identified
    Update: We are currently investigating an issue where managers and administrators cant edit schedules when schedule change requests are enabled. Our team is actively working on a fix for this issue. We apologize for any inconvenience this may cause. Please stay tuned for further updates. Thank you for your patience.

Updates:

  • Time: June 3, 2024, 9:33 p.m.
    Status: Resolved
    Update: We've fallen back to another search provider. All queries and "Draft reply" functionality should be working as expected again.
  • Time: June 3, 2024, 9:28 p.m.
    Status: Identified
    Update: We've identified an issue with one of our service providers for our search system. We're identifying workarounds to use a different search system and working with them to remediate the outage.
  • Time: June 3, 2024, 9:11 p.m.
    Status: Investigating
    Update: We're currently investigating a problem with Assembled Assist where users aren't able to retrieve results for "Draft reply"

Updates:

  • Time: June 3, 2024, 9:33 p.m.
    Status: Resolved
    Update: We've fallen back to another search provider. All queries and "Draft reply" functionality should be working as expected again.
  • Time: June 3, 2024, 9:28 p.m.
    Status: Identified
    Update: We've identified an issue with one of our service providers for our search system. We're identifying workarounds to use a different search system and working with them to remediate the outage.
  • Time: June 3, 2024, 9:11 p.m.
    Status: Investigating
    Update: We're currently investigating a problem with Assembled Assist where users aren't able to retrieve results for "Draft reply"

Updates:

  • Time: May 29, 2024, 6:07 p.m.
    Status: Resolved
    Update: We experienced an issue impacting the availability of the Realtime Overview and the Forecasted vs Actual Report. The issue stemmed from a recent code change, which has since been identified and resolved by reverting the code alteration. The disruption occurred between 10:07 AM and 10:25 AM Pacific Time / 17:07 - 17:25 UTC. All services are now functioning as expected. We apologize for any inconvenience caused and appreciate your patience.

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Frequently Asked Questions - Assembled

Is there a Assembled outage?
The current status of Assembled is: Systems Active
Where can I find the official status page of Assembled?
The official status page for Assembled is here
How can I get notified if Assembled is down or experiencing an outage?
To get notified of any status changes to Assembled, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Assembled every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Assembled do?
This platform assists teams in managing customer support by forecasting demand, scheduling teams, and providing insights for improvement.