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Is there an Atlantic.Net outage?

Atlantic.Net status: Systems Active

Last checked: 20 seconds ago

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Atlantic.Net outages and incidents

Outage and incident data over the last 30 days for Atlantic.Net.

There have been 3 outages or incidents for Atlantic.Net in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Atlantic.Net

Outlogger tracks the status of these components for Xero:

Ashburn, Virginia (USA-East-3) Active
Dallas, Texas (USA-Central-1) Active
London, United Kingdom (EU-West-1) Active
New York, New York (USA-East-2) Active
Orlando, Florida (USA-East-1) Active
San Francisco, California (USA-West-1) Active
Singapore, SG (AP-Southeast--1) Active
Toronto, Ontario (Canada-East-1) Active
Cloud Services - Server Provisioning Active
Cloud Services - Servers Active
Cloud Services - User Portal Active
Cloud Services - User Signups Active
Cloud Services - Web API Active
DNS Active
Email Hosting Active
Shared Web Hosting Active
Support Portal Active
Component Status
Active
Ashburn, Virginia (USA-East-3) Active
Dallas, Texas (USA-Central-1) Active
London, United Kingdom (EU-West-1) Active
New York, New York (USA-East-2) Active
Orlando, Florida (USA-East-1) Active
San Francisco, California (USA-West-1) Active
Singapore, SG (AP-Southeast--1) Active
Toronto, Ontario (Canada-East-1) Active
Active
Cloud Services - Server Provisioning Active
Cloud Services - Servers Active
Cloud Services - User Portal Active
Cloud Services - User Signups Active
Cloud Services - Web API Active
DNS Active
Email Hosting Active
Shared Web Hosting Active
Support Portal Active

Latest Atlantic.Net outages and incidents.

View the latest incidents for Atlantic.Net and check for official updates:

Updates:

  • Time: Sept. 7, 2023, 12:23 a.m.
    Status: Resolved
    Update: Our Network Engineering team has been notified by our ISP provider that this issue has been effectively resolved and we have verified no continued packet loss occurred during our monitoring period.
  • Time: Sept. 6, 2023, 11:24 p.m.
    Status: Monitoring
    Update: Our Network Engineering team has received updates from the affected ISP provider that this issue has been resolved within their backplane and we have re-enabled the ISP provider for our San Francisco Datacenter. We are continuing to monitor for recurrence of any packet loss.
  • Time: Sept. 6, 2023, 10:31 p.m.
    Status: Investigating
    Update: Our Network Engineering team has detected an issue with one of our ISP providers showing high packet loss and has disabled the provider for the time being while we open a trouble ticket with the affected ISP provider to determine root cause.

Updates:

  • Time: Sept. 7, 2023, 12:23 a.m.
    Status: Resolved
    Update: Our Network Engineering team has been notified by our ISP provider that this issue has been effectively resolved and we have verified no continued packet loss occurred during our monitoring period.
  • Time: Sept. 6, 2023, 11:24 p.m.
    Status: Monitoring
    Update: Our Network Engineering team has received updates from the affected ISP provider that this issue has been resolved within their backplane and we have re-enabled the ISP provider for our San Francisco Datacenter. We are continuing to monitor for recurrence of any packet loss.
  • Time: Sept. 6, 2023, 10:31 p.m.
    Status: Investigating
    Update: Our Network Engineering team has detected an issue with one of our ISP providers showing high packet loss and has disabled the provider for the time being while we open a trouble ticket with the affected ISP provider to determine root cause.

Updates:

  • Time: Sept. 4, 2023, 6:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 4, 2023, 3:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 4, 2023, 2:27 p.m.
    Status: Investigating
    Update: Several customers have reported difficulty provisioning new servers, and our engineers are investigating the issue.

Updates:

  • Time: Sept. 4, 2023, 6:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 4, 2023, 3:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 4, 2023, 2:27 p.m.
    Status: Investigating
    Update: Several customers have reported difficulty provisioning new servers, and our engineers are investigating the issue.

Updates:

  • Time: Aug. 31, 2023, 12:12 a.m.
    Status: Resolved
    Update: At this time our Cloud Operations team has confirmed that the effected Hypervisor compute nodes are reporting that all VMs within them are back online and operational. Our initial review found evidence of potential hardware failure and have started internal discussions and post-mortem review to scope and schedule maintenance to prevent future outage events.
  • Time: Aug. 31, 2023, 12:12 a.m.
    Status: Resolved
    Update: At this time our Cloud Operations team has confirmed that the effected Hypervisor compute nodes are reporting that all VMs within them are back online and operational. Our initial review found evidence of potential hardware failure and have started internal discussions and post-mortem review to scope and schedule maintenance to prevent future outage events.
  • Time: Aug. 30, 2023, 11:53 p.m.
    Status: Monitoring
    Update: Our Remote hands team has implemented the fix as provided by our Cloud Operations and Systems Engineering teams and the Hypervisor nodes that were effected during this outage are now responsive and VMs are coming online now. At this time we are monitoring the issue to ensure all VMs on the effected nodes are online and operational again.
  • Time: Aug. 30, 2023, 11:53 p.m.
    Status: Monitoring
    Update: Our Remote hands team has implemented the fix as provided by our Cloud Operations and Systems Engineering teams and the Hypervisor nodes that were effected during this outage are now responsive and VMs are coming online now. At this time we are monitoring the issue to ensure all VMs on the effected nodes are online and operational again.
  • Time: Aug. 30, 2023, 11:31 p.m.
    Status: Identified
    Update: Our Systems Engineering and Cloud Operations teams have identified the root cause of the issue and are working with our remote hands team to resolve the outage.
  • Time: Aug. 30, 2023, 11:31 p.m.
    Status: Identified
    Update: Our Systems Engineering and Cloud Operations teams have identified the root cause of the issue and are working with our remote hands team to resolve the outage.
  • Time: Aug. 30, 2023, 10:52 p.m.
    Status: Investigating
    Update: We have received monitoring alerts notifying our teams of a potential issue with several Hypervisor compute nodes within our Ashburn datacenter. Our team has escalated this issue to our Cloud Operations and Systems Engineering teams who are investigating further.
  • Time: Aug. 30, 2023, 10:52 p.m.
    Status: Investigating
    Update: We have received monitoring alerts notifying our teams of a potential issue with several Hypervisor compute nodes within our Ashburn datacenter. Our team has escalated this issue to our Cloud Operations and Systems Engineering teams who are investigating further.

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Frequently Asked Questions - Atlantic.Net

Is there a Atlantic.Net outage?
The current status of Atlantic.Net is: Systems Active
Where can I find the official status page of Atlantic.Net?
The official status page for Atlantic.Net is here
How can I get notified if Atlantic.Net is down or experiencing an outage?
To get notified of any status changes to Atlantic.Net, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Atlantic.Net every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Atlantic.Net do?
Atlantic.Net offers cloud hosting services, providing secure and scalable solutions for businesses to store and access their data online.

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