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Is there an Guard outage?

Guard status: Systems Active

Last checked: 6 minutes ago

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Guard outages and incidents

Outage and incident data over the last 30 days for Guard.

There have been 2 outages or incidents for Guard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Guard

Outlogger tracks the status of these components for Xero:

Account Management Active
API tokens Active
Audit Logs Active
Domain Claims Active
SAML-based SSO Active
Signup Active
User Provisioning Active
Data Classification Active
Data Security Policies Active
Guard Detect Active
Component Status
Account Management Active
API tokens Active
Audit Logs Active
Domain Claims Active
SAML-based SSO Active
Signup Active
User Provisioning Active
Active
Data Classification Active
Data Security Policies Active
Guard Detect Active

Latest Guard outages and incidents.

View the latest incidents for Guard and check for official updates:

Updates:

  • Time: Aug. 11, 2024, 4:21 a.m.
    Status: Resolved
    Update: The issue has been resolved and the service is operating normally.
  • Time: Aug. 11, 2024, 1 a.m.
    Status: Monitoring
    Update: We have identified the root cause of the and have mitigated the problem. We are now monitoring closely.
  • Time: Aug. 10, 2024, 11:55 p.m.
    Status: Monitoring
    Update: We've currently mitigated the issue and we're monitoring for any related errors.
  • Time: Aug. 10, 2024, 10:50 p.m.
    Status: Investigating
    Update: We're still investigating an issue that may cause the Authentication Policies, Identity Providers sections, and the new organization creation experience in admin.atlassian.com to load slowly or fail to load. This is not affecting Authentication policies in place, and it's not affecting linked Identity providers either but may prevent customers from modifying/creating new Authentication Policies and creating new organizations in Atlassian Cloud.
  • Time: Aug. 10, 2024, 9:46 p.m.
    Status: Investigating
    Update: We're currently investigating an issue that may cause the Authentication Policies, Identity Providers sections, and the new organization creation experience in admin.atlassian.com to load slowly or fail to load. This is not affecting Authentication policies in place, and it's not affecting linked Identity providers either but may prevent customers from modifying/creating new Authentication Policies and creating new organizations in Atlassian Cloud. We will provide more details once we identify the root cause.

Updates:

  • Time: Aug. 10, 2024, 8:26 p.m.
    Status: Investigating
    Update: "We've currently mitigated the issue and we're monitoring for any related errors."
  • Time: Aug. 10, 2024, 7:29 p.m.
    Status: Investigating
    Update: We're currently investigating an issue that may cause the Authentication Policies and Identity Providers sections in admin.atlassian.com to load slowly or fail to load. This is not affecting Authentication policies in place, and it's not affecting linked Identity providers either, but may prevent customers from modifying/creating new Authentication Policies

Updates:

  • Time: July 31, 2024, 8:30 a.m.
    Status: Resolved
    Update: Between 30th July 20:06 UTC to 31st July 08:19 UTC, we experienced delayed processing of Audit Log events for Guard. The issue has been resolved and the service is operating normally.
  • Time: July 31, 2024, 6 a.m.
    Status: Monitoring
    Update: We are monitoring delayed processing of audit log events impacting customers. These delayed events are in the queue for processing. Will provide an update when back to normal.

Updates:

  • Time: July 4, 2024, 12:50 a.m.
    Status: Resolved
    Update: Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for some of the products. . The issue has been resolved and the service is operating normally.
  • Time: July 4, 2024, 12:49 a.m.
    Status: Monitoring
    Update: Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for some of the products. The issue has been resolved and the service is operating normally.
  • Time: July 4, 2024, 12:49 a.m.
    Status: Monitoring
    Update: Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for some of the products. The issue has been resolved and the service is operating normally.
  • Time: July 3, 2024, 9:45 p.m.
    Status: Monitoring
    Update: We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.
  • Time: July 3, 2024, 9:45 p.m.
    Status: Monitoring
    Update: We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.
  • Time: July 3, 2024, 8:51 p.m.
    Status: Investigating
    Update: We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.
  • Time: July 3, 2024, 8:51 p.m.
    Status: Investigating
    Update: We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.

Updates:

  • Time: June 28, 2024, 5:24 a.m.
    Status: Resolved
    Update: The issue has been resolved and the service is operating normally.
  • Time: June 27, 2024, 6:25 p.m.
    Status: Investigating
    Update: We are investigating cases of degraded performance for some Atlassian Guard customers. We will provide more details within the next hour.

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Frequently Asked Questions - Guard

Is there a Guard outage?
The current status of Guard is: Systems Active
Where can I find the official status page of Guard?
The official status page for Guard is here
How can I get notified if Guard is down or experiencing an outage?
To get notified of any status changes to Guard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Guard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Guard do?
Atlassian Access provides centralized administration and enterprise-grade security for all Atlassian cloud products.