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Is there an Guard outage?

Guard status: Systems Active

Last checked: 8 minutes ago

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Guard outages and incidents

Outage and incident data over the last 30 days for Guard.

There have been 2 outages or incidents for Guard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Guard

Outlogger tracks the status of these components for Xero:

Account Management Active
API tokens Active
Audit Logs Active
Domain Claims Active
SAML-based SSO Active
Signup Active
User Provisioning Active
Data Classification Active
Data Security Policies Active
Guard Detect Active
Component Status
Account Management Active
API tokens Active
Audit Logs Active
Domain Claims Active
SAML-based SSO Active
Signup Active
User Provisioning Active
Active
Data Classification Active
Data Security Policies Active
Guard Detect Active

Latest Guard outages and incidents.

View the latest incidents for Guard and check for official updates:

Updates:

  • Time: April 24, 2024, 8:03 p.m.
    Status: Resolved
    Update: The issue was resolved. All the groups are sync and the system is healthy. The incident is closed.
  • Time: April 24, 2024, 8:03 p.m.
    Status: Resolved
    Update: The issue was resolved. All the groups are sync and the system is healthy. The incident is closed.
  • Time: April 24, 2024, 3:54 p.m.
    Status: Identified
    Update: We continue to work on resolving the delayed SCIM group sync from the provisioning directory to individual Cloud sites. We have mitigated the root cause and are seeing recovery of sync tasks.
  • Time: April 24, 2024, 3:54 p.m.
    Status: Identified
    Update: We continue to work on resolving the delayed SCIM group sync from the provisioning directory to individual Cloud sites. We have mitigated the root cause and are seeing recovery of sync tasks.
  • Time: April 24, 2024, 1:33 p.m.
    Status: Investigating
    Update: We are investigating delayed SCIM group sync from the provisioning directory to individual Cloud sites.
  • Time: April 24, 2024, 1:33 p.m.
    Status: Investigating
    Update: We are investigating delayed SCIM group sync from the provisioning directory to individual Cloud sites.

Updates:

  • Time: April 3, 2024, 10:21 a.m.
    Status: Resolved
    Update: Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.
  • Time: April 3, 2024, 9:47 a.m.
    Status: Identified
    Update: We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.

Updates:

  • Time: April 3, 2024, 10:21 a.m.
    Status: Resolved
    Update: Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.
  • Time: April 3, 2024, 9:47 a.m.
    Status: Identified
    Update: We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.

Updates:

  • Time: Feb. 29, 2024, 2:53 a.m.
    Status: Resolved
    Update: Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed issue has been resolved and the service is operating normally.
  • Time: Feb. 29, 2024, 2:53 a.m.
    Status: Resolved
    Update: Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed issue has been resolved and the service is operating normally.
  • Time: Feb. 29, 2024, 1:28 a.m.
    Status: Investigating
    Update: We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour.
  • Time: Feb. 29, 2024, 1:28 a.m.
    Status: Investigating
    Update: We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour.

Updates:

  • Time: Feb. 22, 2024, 12:22 a.m.
    Status: Resolved
    Update: Between 20:24 UTC to 20:55 UTC, we experienced outage in audit logs for Atlassian Access. The issue has been resolved and the service is operating normally.
  • Time: Feb. 21, 2024, 9:44 p.m.
    Status: Monitoring
    Update: Audit logs was down between 12:24pm to 12:55pm PST. There was no data loss. The issue is mitigated at this time, but we are monitoring the service.

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Frequently Asked Questions - Guard

Is there a Guard outage?
The current status of Guard is: Systems Active
Where can I find the official status page of Guard?
The official status page for Guard is here
How can I get notified if Guard is down or experiencing an outage?
To get notified of any status changes to Guard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Guard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Guard do?
Atlassian Access provides centralized administration and enterprise-grade security for all Atlassian cloud products.

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