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Is there an Atlassian Developer outage?

Atlassian Developer status: Systems Active

Last checked: 4 minutes ago

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Atlassian Developer outages and incidents

Outage and incident data over the last 30 days for Atlassian Developer.

There have been 2 outages or incidents for Atlassian Developer in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Atlassian Developer

Outlogger tracks the status of these components for Xero:

Authentication and user management Active
Bitbucket Cloud APIs Active
Confluence Cloud APIs Active
Jira Cloud APIs Active
Product Events Active
User APIs Active
Webhooks Active
Web Triggers Active
App Deployment Active
Artifactory (Maven repository) Active
aui-cdn.atlassian.com Active
Connect Data Residency Active
Create and manage apps Active
Developer console Active
Developer documentation Active
End-user consent Active
Forge App Alerts Active
Forge App Installation Active
Forge App Logs Active
Forge App Monitoring Active
Forge CDN (Custom UI) Active
Forge CLI Active
Forge direct app distribution Active
Forge Function Invocation Active
Hosted storage Active
App listing management Active
App listings Active
App pricing Active
App submissions Active
Category landing pages Active
Evaluations and purchases Active
In-product Marketplace and app installation (Cloud) Active
In-product Marketplace and app installation (Server) Active
Notifications Active
Private listings Active
Reporting APIs and dashboards Active
Search Active
Vendor Home Page Active
Vendor management Active
Atlassian Support Active
Atlassian Support contact form Active
Developer community Active
Developer service desk Active
Marketplace service desk Active
Vulnerability management [AMS] Active
Component Status
Authentication and user management Active
Active
Bitbucket Cloud APIs Active
Confluence Cloud APIs Active
Jira Cloud APIs Active
Product Events Active
User APIs Active
Webhooks Active
Web Triggers Active
Active
App Deployment Active
Artifactory (Maven repository) Active
aui-cdn.atlassian.com Active
Connect Data Residency Active
Create and manage apps Active
Developer console Active
Developer documentation Active
End-user consent Active
Forge App Alerts Active
Forge App Installation Active
Forge App Logs Active
Forge App Monitoring Active
Forge CDN (Custom UI) Active
Forge CLI Active
Forge direct app distribution Active
Forge Function Invocation Active
Hosted storage Active
Active
App listing management Active
App listings Active
App pricing Active
App submissions Active
Category landing pages Active
Evaluations and purchases Active
In-product Marketplace and app installation (Cloud) Active
In-product Marketplace and app installation (Server) Active
Notifications Active
Private listings Active
Reporting APIs and dashboards Active
Search Active
Vendor Home Page Active
Vendor management Active
Active
Atlassian Support Active
Atlassian Support contact form Active
Developer community Active
Developer service desk Active
Marketplace service desk Active
Vulnerability management [AMS] Active

Latest Atlassian Developer outages and incidents.

View the latest incidents for Atlassian Developer and check for official updates:

Updates:

  • Time: June 14, 2024, 8:27 a.m.
    Status: Resolved
    Update: We have identified that this behavior existed for long time and is due to a bug triggered in edge scenario when following sequence of events happens: 1. First a paid app gets suspended due to lack of payment 2. Then administrator decides to uninstall app 3. Then administrator decides to (re)install app 4. Payment is issued for the app 5. App fails to reactivate (as a result of this bug) We are advising customers to raise a support ticket with Atlassian to restore app functionality when faced with such scenario. The app reactivates correctly when no re-installation was attempted after suspension. We haven't found any recent changes that could cause this scenario to be happening more frequently. We're going to work in the future on improving the reinstallation flow for the suspended apps which will reduce the possibility to leave apps in state whey they can't be reactivated.
  • Time: June 12, 2024, 9:50 a.m.
    Status: Identified
    Update: We have identified that this behavior existed for long time and is due to a bug triggered in edge scenario when following sequence of events happens: 1. First a paid app gets suspended due to lack of payment 2. Then administrator decides to uninstall app 3. Then administrator decides to (re)install app 4. Payment is issued for the app 5. App fails to reactivate (as a result of this bug) We are advising customers to raise a support ticket with Atlassian to restore app functionality when faced with such scenario. The app reactivates correctly when no re-installation was attempted after suspension. We are working on a plan to fix this issue. We are continuing our investigation to understand if there is no recent change in system that could cause this scenario to be happening more frequently. We will post next update in 24 hours - by the 2024-06-13 9:30 UTC.
  • Time: June 12, 2024, 6:45 a.m.
    Status: Investigating
    Update: We are investigating an issue impacting paid apps after their license being suspended due to non-payment, and then reactivation fails even after making payment. We will provide more details once we identify the root cause.

Updates:

  • Time: June 14, 2024, 8:27 a.m.
    Status: Resolved
    Update: We have identified that this behavior existed for long time and is due to a bug triggered in edge scenario when following sequence of events happens: 1. First a paid app gets suspended due to lack of payment 2. Then administrator decides to uninstall app 3. Then administrator decides to (re)install app 4. Payment is issued for the app 5. App fails to reactivate (as a result of this bug) We are advising customers to raise a support ticket with Atlassian to restore app functionality when faced with such scenario. The app reactivates correctly when no re-installation was attempted after suspension. We haven't found any recent changes that could cause this scenario to be happening more frequently. We're going to work in the future on improving the reinstallation flow for the suspended apps which will reduce the possibility to leave apps in state whey they can't be reactivated.
  • Time: June 12, 2024, 9:50 a.m.
    Status: Identified
    Update: We have identified that this behavior existed for long time and is due to a bug triggered in edge scenario when following sequence of events happens: 1. First a paid app gets suspended due to lack of payment 2. Then administrator decides to uninstall app 3. Then administrator decides to (re)install app 4. Payment is issued for the app 5. App fails to reactivate (as a result of this bug) We are advising customers to raise a support ticket with Atlassian to restore app functionality when faced with such scenario. The app reactivates correctly when no re-installation was attempted after suspension. We are working on a plan to fix this issue. We are continuing our investigation to understand if there is no recent change in system that could cause this scenario to be happening more frequently. We will post next update in 24 hours - by the 2024-06-13 9:30 UTC.
  • Time: June 12, 2024, 6:45 a.m.
    Status: Investigating
    Update: We are investigating an issue impacting paid apps after their license being suspended due to non-payment, and then reactivation fails even after making payment. We will provide more details once we identify the root cause.

Updates:

  • Time: June 4, 2024, 12:33 a.m.
    Status: Resolved
    Update: Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.
  • Time: June 3, 2024, 11:11 p.m.
    Status: Identified
    Update: We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly.

Updates:

  • Time: June 4, 2024, 12:33 a.m.
    Status: Resolved
    Update: Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.
  • Time: June 3, 2024, 11:11 p.m.
    Status: Identified
    Update: We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly.

Updates:

  • Time: May 27, 2024, 3:43 a.m.
    Status: Resolved
    Update: The incident has been resolved and the latest job run has refreshed the data up-to-date. There will be no delay in the invoice transaction data.
  • Time: May 27, 2024, 3:04 a.m.
    Status: Identified
    Update: There is a delay in Marketplace reporting transaction data due to an issue. The issue has been identified and the fix is deployed. Pipeline run presently is in progress. Next status update will be around 4 AM UTC

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Frequently Asked Questions - Atlassian Developer

Is there a Atlassian Developer outage?
The current status of Atlassian Developer is: Systems Active
Where can I find the official status page of Atlassian Developer?
The official status page for Atlassian Developer is here
How can I get notified if Atlassian Developer is down or experiencing an outage?
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What does Atlassian Developer do?
Discover how to enhance Atlassian products with various apps. Gain knowledge on deploying, building, and managing these apps.