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Is there an Atlassian Support outage?

Atlassian Support status: Systems Active

Last checked: 7 minutes ago

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Atlassian Support outages and incidents

Outage and incident data over the last 30 days for Atlassian Support.

There have been 0 outages or incidents for Atlassian Support in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Atlassian Support

Outlogger tracks the status of these components for Xero:

API Docs Active
Blogs Active
Careers Active
Community Active
Content Delivery Active
Downloads Access Active
Knowledge Base Active
Preferences Center Active
Public Issues Tracker Active
Search Active
Support Portal Active
Ticketing Active
Training Active
Component Status
API Docs Active
Blogs Active
Careers Active
Community Active
Content Delivery Active
Downloads Access Active
Knowledge Base Active
Preferences Center Active
Public Issues Tracker Active
Search Active
Support Portal Active
Ticketing Active
Training Active

Latest Atlassian Support outages and incidents.

View the latest incidents for Atlassian Support and check for official updates:

Updates:

  • Time: May 12, 2019, 3:35 a.m.
    Status: Resolved
    Update: We have been able to diagnose the issue and bring confluence.atlassian.com back up into a healthy state. We have confirmed both internally and externally documentation loads successfully. We will continue to monitor the situation, but believe this issue to be resolved.
  • Time: May 11, 2019, 10:51 p.m.
    Status: Investigating
    Update: We're currently investigating an issue in which confluence.atlassian.com is unable to render documentation.

Updates:

  • Time: Feb. 26, 2019, 8:04 a.m.
    Status: Resolved
    Update: Between 01:09 UTC and 14:58 UTC , some customers would have received duplicate email notifications on some Jira Cloud instances and Atlassian Support Service Desk (getsupport.atlassian.com). The issue has since been resolved and the functionalities are now operating normally.
  • Time: Feb. 26, 2019, 4:37 a.m.
    Status: Monitoring
    Update: We identified an issue where duplicate email notifications are sent by some Jira Cloud instances and Atlassian Support Service Desk (getsupport.atlassian.com). We have identified the root cause and mitigated the problem. We are now monitoring closely.

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Frequently Asked Questions - Atlassian Support

Is there a Atlassian Support outage?
The current status of Atlassian Support is: Systems Active
Where can I find the official status page of Atlassian Support?
The official status page for Atlassian Support is here
How can I get notified if Atlassian Support is down or experiencing an outage?
To get notified of any status changes to Atlassian Support, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Atlassian Support every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Atlassian Support do?
Access Atlassian Support for community resources and find answers, support, and inspiration from other users. Monitor the health of cloud services and products.