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Is there an Atlassian Support outage?

Atlassian Support status: Systems Active

Last checked: 10 minutes ago

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Atlassian Support outages and incidents

Outage and incident data over the last 30 days for Atlassian Support.

There have been 0 outages or incidents for Atlassian Support in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Atlassian Support

Outlogger tracks the status of these components for Xero:

API Docs Active
Blogs Active
Careers Active
Community Active
Content Delivery Active
Downloads Access Active
Knowledge Base Active
Preferences Center Active
Public Issues Tracker Active
Search Active
Support Portal Active
Ticketing Active
Training Active
Component Status
API Docs Active
Blogs Active
Careers Active
Community Active
Content Delivery Active
Downloads Access Active
Knowledge Base Active
Preferences Center Active
Public Issues Tracker Active
Search Active
Support Portal Active
Ticketing Active
Training Active

Latest Atlassian Support outages and incidents.

View the latest incidents for Atlassian Support and check for official updates:

Updates:

  • Time: Dec. 20, 2022, 4:15 p.m.
    Status: Resolved
    Update: Scheduled maintenance completed.
  • Time: Dec. 20, 2022, 3:59 p.m.
    Status: Monitoring
    Update: We are temporarily unavailable due to scheduled maintenance.

Updates:

  • Time: Dec. 9, 2022, 12:48 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Dec. 9, 2022, 12:37 a.m.
    Status: Investigating
    Update: We are currently investigating an expired certificate for support.atlassian.com. We will provide more details once we identify the root cause.

Updates:

  • Time: Dec. 6, 2022, 4:20 p.m.
    Status: Resolved
    Update: Maintenance completed.
  • Time: Dec. 6, 2022, 4:14 p.m.
    Status: Monitoring
    Update: Maintenance completing.
  • Time: Dec. 6, 2022, 4:04 p.m.
    Status: Identified
    Update: Currently under scheduled maintenance.
  • Time: Dec. 6, 2022, 4:04 p.m.
    Status: Investigating
    Update: We are currently unavailable due to a scheduled maintenance.

Updates:

  • Time: Oct. 24, 2022, 4:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2022, 3:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are are monitoring the results
  • Time: Oct. 24, 2022, 3:29 p.m.
    Status: Identified
    Update: The issue has been identified, and the fix is being implemented.

Updates:

  • Time: Sept. 26, 2022, 2:36 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 26, 2022, 1:45 a.m.
    Status: Investigating
    Update: Customer Impact: - Customers are not able to log support tickets via support.atlassian.com/contact - Atlassian support are not able correctly service support tickets. Current Status: We are investigating an incident affecting Hydra. We will provide updates via email and StatusPage shortly. Next Steps: - We are currently paging the Hydra team for assistance.

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Frequently Asked Questions - Atlassian Support

Is there a Atlassian Support outage?
The current status of Atlassian Support is: Systems Active
Where can I find the official status page of Atlassian Support?
The official status page for Atlassian Support is here
How can I get notified if Atlassian Support is down or experiencing an outage?
To get notified of any status changes to Atlassian Support, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Atlassian Support every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Atlassian Support do?
Access Atlassian Support for community resources and find answers, support, and inspiration from other users. Monitor the health of cloud services and products.

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