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Is there an Aurora Solar outage?

Aurora Solar status: Systems Active

Last checked: 2 minutes ago

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Aurora Solar outages and incidents

Outage and incident data over the last 30 days for Aurora Solar.

There have been 1 outages or incidents for Aurora Solar in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aurora Solar

Outlogger tracks the status of these components for Xero:

Aurora API Active
Aurora Simulations Active
Aurora Solar App Active
Component Status
Aurora API Active
Aurora Simulations Active
Aurora Solar App Active

Latest Aurora Solar outages and incidents.

View the latest incidents for Aurora Solar and check for official updates:

Updates:

  • Time: Aug. 5, 2024, 4:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 5, 2024, 3:14 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue, and we are observing that the simulation is now working as expected. We will continue to monitor the situation closely.
  • Time: Aug. 5, 2024, 2:54 p.m.
    Status: Identified
    Update: We have isolated the third-party outage, but issue is still occurring on our end. Our team is actively working on resolving the issue. We appreciate your patience.
  • Time: Aug. 5, 2024, 2:29 p.m.
    Status: Identified
    Update: We’ve identified that the issue is caused by a third-party outage. Our Engineering team is actively working on a solution. Thank you for your patience.
  • Time: Aug. 5, 2024, 1:55 p.m.
    Status: Investigating
    Update: Currently, we are experiencing an issue where simulation is not calculating and returning an error. Our Engineering teams are investigating and we will provide an update as soon as possible.

Updates:

  • Time: July 31, 2024, 3:15 a.m.
    Status: Resolved
    Update: Thank you for your patience. We are pleased to inform you that the issue reported has been successfully resolved.
  • Time: July 31, 2024, 2:02 a.m.
    Status: Monitoring
    Update: Our third-party service provider is now implementing a fix, we're monitoring system performance at the moment. We appreciate your patience as we work to get Aurora to 100% capacity.
  • Time: July 31, 2024, 1:14 a.m.
    Status: Identified
    Update: We are currently monitoring a third-party outage that is affecting Aurora's performance. We are hoping for a resolution very soon.
  • Time: July 31, 2024, 12:15 a.m.
    Status: Investigating
    Update: Our team is currently checking a possible source of the platform's degraded performance, I will continue to update you on the progress of our investigation. Thank you for bearing with us.
  • Time: July 30, 2024, 11:32 p.m.
    Status: Investigating
    Update: Please bear with us as we continue to investigate this issue. Thank you for your patience.
  • Time: July 30, 2024, 11:03 p.m.
    Status: Investigating
    Update: We are currently facing some issues with the performance of the Aurora platform. Our dedicated Engineering teams are actively investigating the problem. We understand the inconvenience this may cause and are working diligently to resolve it.

Updates:

  • Time: April 5, 2024, 3:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 4, 2024, 9:12 p.m.
    Status: Investigating
    Update: We have identified an issue with a third-party vendor that is impacting Nearmap, irradiance, and performance simulations. We are working with our engineers to monitor this situation and will continue to keep you updated.
  • Time: April 4, 2024, 9:05 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 2, 2024, 8:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 2, 2024, 7:05 p.m.
    Status: Identified
    Update: The issue has been identified and we are waiting for a fix to be implemented.

Updates:

  • Time: Jan. 12, 2024, 3:55 p.m.
    Status: Resolved
    Update: This issue is now fully resolved.
  • Time: Jan. 12, 2024, 3:50 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue and are seeing systems improving. We are continuing to monitor the situation.
  • Time: Jan. 12, 2024, 3:34 p.m.
    Status: Identified
    Update: We have identified the root cause of the issue and are currently implementing a fix.
  • Time: Jan. 12, 2024, 3:26 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue where setbacks are not displaying. Our Engineering Teams are investigating and we will provide an update as soon as possible.

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Frequently Asked Questions - Aurora Solar

Is there a Aurora Solar outage?
The current status of Aurora Solar is: Systems Active
Where can I find the official status page of Aurora Solar?
The official status page for Aurora Solar is here
How can I get notified if Aurora Solar is down or experiencing an outage?
To get notified of any status changes to Aurora Solar, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aurora Solar every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Aurora Solar do?
Aurora is a solar software used by installers to design and sell advanced PV systems, creating over 100,000 PV designs every week.

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