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Is there an Aurora Solar outage?

Aurora Solar status: Systems Active

Last checked: a minute ago

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Aurora Solar outages and incidents

Outage and incident data over the last 30 days for Aurora Solar.

There have been 0 outages or incidents for Aurora Solar in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aurora Solar

Outlogger tracks the status of these components for Xero:

Aurora API Active
Aurora Simulations Active
Aurora Solar App Active
Component Status
Aurora API Active
Aurora Simulations Active
Aurora Solar App Active

Latest Aurora Solar outages and incidents.

View the latest incidents for Aurora Solar and check for official updates:

Updates:

  • Time: Sept. 5, 2023, 9:44 p.m.
    Status: Resolved
    Update: This issue is now fully resolved.
  • Time: Sept. 5, 2023, 9:24 p.m.
    Status: Monitoring
    Update: The cause has been identified and a fix has been implemented. We're currently monitoring the situation.
  • Time: Sept. 5, 2023, 9:07 p.m.
    Status: Investigating
    Update: Currently, we are experiencing an intermittent issue where imagery and lidar data fail to load. Our engineering teams are investigating and we will provide an update as soon as possible.

Updates:

  • Time: Aug. 9, 2023, 8:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 9, 2023, 7:21 p.m.
    Status: Monitoring
    Update: This issue has been mitigated. All features should have full functionality restored.
  • Time: Aug. 9, 2023, 6:15 p.m.
    Status: Investigating
    Update: We have identified an issue with a third-party vendor that is impacting many users of Aurora. We are working with our engineers to monitor this situation and will continue to keep you updated.

Updates:

  • Time: May 11, 2023, 9:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 11, 2023, 9:19 p.m.
    Status: Identified
    Update: We have recovered the irradiance functionality in the app but are still seeing some issues changing simulation settings in v2. If you have access to the legacy version of the app, you may be able to use it as a workaround. We will continue to work on this issue until it is fully resolved and will continue to update you via this ticket.
  • Time: May 11, 2023, 9 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 10, 2023, 10:45 p.m.
    Status: Resolved
    Update: This incident has been resolved. Thank you for your patience and please reach out to [email protected] if you are still experiencing this issue.
  • Time: April 10, 2023, 10:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 10, 2023, 8:12 p.m.
    Status: Identified
    Update: We believe we have identified a solution to the issue caused by the recent IOS 16.4.1 update and are doing some final testing before releasing. We will update you as soon as we push the fix. Thank you for your continued patience!
  • Time: April 10, 2023, 5:42 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. 1. Outage is directly related to iPad users with the most recent IOS update (16.4.1) 2. Avoid updating your iPad if you haven’t already

Updates:

  • Time: March 20, 2023, 8:36 p.m.
    Status: Resolved
    Update: This incident has been resolved for new projects in Aurora. For any previously-created projects that are continuing to face this issue, please refresh the project and the design will default to Google HD or Google imagery (depending on what is available). Please reach out [email protected] if you have any questions.
  • Time: March 20, 2023, 7:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 20, 2023, 7:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 20, 2023, 6:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 20, 2023, 5:44 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Aurora Solar

Is there a Aurora Solar outage?
The current status of Aurora Solar is: Systems Active
Where can I find the official status page of Aurora Solar?
The official status page for Aurora Solar is here
How can I get notified if Aurora Solar is down or experiencing an outage?
To get notified of any status changes to Aurora Solar, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aurora Solar every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Aurora Solar do?
Aurora is a solar software used by installers to design and sell advanced PV systems, creating over 100,000 PV designs every week.

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