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Is there an Aurora Solar outage?

Aurora Solar status: Systems Active

Last checked: 6 minutes ago

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Aurora Solar outages and incidents

Outage and incident data over the last 30 days for Aurora Solar.

There have been 0 outages or incidents for Aurora Solar in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aurora Solar

Outlogger tracks the status of these components for Xero:

Aurora API Active
Aurora Simulations Active
Aurora Solar App Active
Component Status
Aurora API Active
Aurora Simulations Active
Aurora Solar App Active

Latest Aurora Solar outages and incidents.

View the latest incidents for Aurora Solar and check for official updates:

Updates:

  • Time: Nov. 8, 2022, 6:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2022, 4:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 8, 2022, 3:48 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 8, 2022, 3:21 p.m.
    Status: Identified
    Update: Due to an issue with an upstream 3rd party provider, there is an outage on the Aurora platform affecting simulations, lidar, imagery, Aurora AI, and Lead Capture. We will continue to investigate the issue and provide updates.

Updates:

  • Time: Nov. 7, 2022, 3:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 7, 2022, 3:09 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring.
  • Time: Nov. 7, 2022, 1:53 a.m.
    Status: Identified
    Update: The issue was caused by our 3rd party services. A fix is being worked on. We are monitoring the issue.
  • Time: Nov. 7, 2022, 1:23 a.m.
    Status: Identified
    Update: The issue has been identified.
  • Time: Nov. 7, 2022, 1:11 a.m.
    Status: Investigating
    Update: Aurora is currently experiencing slowness on computational tasks, such as performance simulations, irradiance maps, and financial simulations. We are aware and investigating the issue.

Updates:

  • Time: Oct. 6, 2022, 10:54 p.m.
    Status: Resolved
    Update: Aurora Design Request API experienced an issue where design requests were not working and current designs were not saving. Issue began at 2:27 PM PST. Our Engineering teams began investigating and the fix was made around 2:35 PM PST. Issue was resolved at 2:40 PM PST. This issue is now fully resolved.

Updates:

  • Time: Sept. 30, 2022, 7:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2022, 5:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 30, 2022, 3:21 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 15, 2022, 2:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 15, 2022, 12:54 a.m.
    Status: Monitoring
    Update: Core functionality has since been restored and we will continue to monitor. However, users who view or apply to Mosaic's Zero loans will still be unable to access that feature until the issue with the upstream provider is resolved.

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Frequently Asked Questions - Aurora Solar

Is there a Aurora Solar outage?
The current status of Aurora Solar is: Systems Active
Where can I find the official status page of Aurora Solar?
The official status page for Aurora Solar is here
How can I get notified if Aurora Solar is down or experiencing an outage?
To get notified of any status changes to Aurora Solar, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aurora Solar every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Aurora Solar do?
Aurora is a solar software used by installers to design and sell advanced PV systems, creating over 100,000 PV designs every week.

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