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Is there an BlueTie outage?

BlueTie status: Systems Active

Last checked: 4 minutes ago

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BlueTie outages and incidents

Outage and incident data over the last 30 days for BlueTie.

There have been 0 outages or incidents for BlueTie in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BlueTie

Outlogger tracks the status of these components for Xero:

BlueTie Drive File & Folder backup and sharing Active
Elevate VOIP Active
Google Workspace / GMail Active
Hosted Exchange (non-Office 365) Active
Office365 Services Active
Sharesync File & Folder backup and sharing Active
Sophos Email Security Active
API Active
Inbound Email Delivery Active
Outbound Email Deliverability Active
POP-IMAP-SMTP Active
Webmail Active
Component Status
Active
BlueTie Drive File & Folder backup and sharing Active
Elevate VOIP Active
Google Workspace / GMail Active
Hosted Exchange (non-Office 365) Active
Office365 Services Active
Sharesync File & Folder backup and sharing Active
Sophos Email Security Active
Active
API Active
Inbound Email Delivery Active
Outbound Email Deliverability Active
POP-IMAP-SMTP Active
Webmail Active

Latest BlueTie outages and incidents.

View the latest incidents for BlueTie and check for official updates:

Updates:

  • Time: April 14, 2022, 4:56 a.m.
    Status: Resolved
    Update: All services are completely restored as of 12:30AM EST.
  • Time: April 14, 2022, 3:58 a.m.
    Status: Identified
    Update: Filesystems are coming back online. Services are being restored.
  • Time: April 14, 2022, 3:58 a.m.
    Status: Identified
    Update: Filesystems are coming back online. Services are being restored.
  • Time: April 14, 2022, 3:41 a.m.
    Status: Investigating
    Update: Our team is at the datacenter investigating.
  • Time: April 14, 2022, 3:41 a.m.
    Status: Investigating
    Update: Our team is at the datacenter investigating.
  • Time: April 14, 2022, 3:10 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with our storage subsystem. Presently all of our email services are down because of this.
  • Time: April 14, 2022, 3:10 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with our storage subsystem. Presently all of our email services are down because of this.

Updates:

  • Time: March 14, 2022, 4:39 p.m.
    Status: Resolved
    Update: Our investigation has concluded and all services have returned to normal. A back-end server was causing a high amount of load on the storage subsystem. This was corrected and preventive measures are in place to ensure this doesn't happen again.
  • Time: March 14, 2022, 3:32 p.m.
    Status: Investigating
    Update: Analysis is still underway. System loads are returning to normal and all access methods should be operating without degradation at this time.
  • Time: March 14, 2022, 2:49 p.m.
    Status: Investigating
    Update: We are currently experiencing a general performance degradation with all services. We are investigating with our datacanter and storage vendor. We will continue to update you until this is resolved.

Updates:

  • Time: March 14, 2022, 4:39 p.m.
    Status: Resolved
    Update: Our investigation has concluded and all services have returned to normal. A back-end server was causing a high amount of load on the storage subsystem. This was corrected and preventive measures are in place to ensure this doesn't happen again.
  • Time: March 14, 2022, 3:32 p.m.
    Status: Investigating
    Update: Analysis is still underway. System loads are returning to normal and all access methods should be operating without degradation at this time.
  • Time: March 14, 2022, 2:49 p.m.
    Status: Investigating
    Update: We are currently experiencing a general performance degradation with all services. We are investigating with our datacanter and storage vendor. We will continue to update you until this is resolved.

Updates:

  • Time: March 12, 2022, 5:21 p.m.
    Status: Resolved
    Update: We learned that there was a Fiber Network outage on the Zayo infrastructure in Atlanta. This was found here: https://tranzact.zayo.com/#!/networkStatus. This morning the issue is resolved. Those that were experiencing problems with our webmail have been confirming that everything is working properly today. We are closing this incident.
  • Time: March 11, 2022, 7:22 p.m.
    Status: Investigating
    Update: We are currently investigating issues with webmail logins for users on Spectrum Internet Services. The issue manifests itself as either a 40x error showing up during login, or errors regarding scripts being unable to load. We believe this issue exists on the Spectrum side; however we have engaged with our ISPs to make sure there are no known issues with them. We encourage you to reach out to Spectrum if you are experiencing these issues.

Updates:

  • Time: March 12, 2022, 5:21 p.m.
    Status: Resolved
    Update: We learned that there was a Fiber Network outage on the Zayo infrastructure in Atlanta. This was found here: https://tranzact.zayo.com/#!/networkStatus. This morning the issue is resolved. Those that were experiencing problems with our webmail have been confirming that everything is working properly today. We are closing this incident.
  • Time: March 11, 2022, 7:22 p.m.
    Status: Investigating
    Update: We are currently investigating issues with webmail logins for users on Spectrum Internet Services. The issue manifests itself as either a 40x error showing up during login, or errors regarding scripts being unable to load. We believe this issue exists on the Spectrum side; however we have engaged with our ISPs to make sure there are no known issues with them. We encourage you to reach out to Spectrum if you are experiencing these issues.

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Frequently Asked Questions - BlueTie

Is there a BlueTie outage?
The current status of BlueTie is: Systems Active
Where can I find the official status page of BlueTie?
The official status page for BlueTie is here
How can I get notified if BlueTie is down or experiencing an outage?
To get notified of any status changes to BlueTie, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BlueTie every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BlueTie do?
BlueTie offers cloud-based software and email services to keep businesses operational and accessible from any location.

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