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Is there an Boulevard outage?

Boulevard status: Systems Active

Last checked: 6 minutes ago

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Boulevard outages and incidents

Outage and incident data over the last 30 days for Boulevard.

There have been 1 outages or incidents for Boulevard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Boulevard

Outlogger tracks the status of these components for Xero:

Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active
Component Status
Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active

Latest Boulevard outages and incidents.

View the latest incidents for Boulevard and check for official updates:

Updates:

  • Time: Nov. 15, 2024, 1:48 p.m.
    Status: Resolved
    Update: The issues with logging into the Professional App and Duo App have been resolved. Please reach out to the Help Chat if you are still experiencing issues.
  • Time: Nov. 15, 2024, 1:43 p.m.
    Status: Monitoring
    Update: The login issues with the Professional App and Duo App have been identified and a fix has been implemented. Users are able to login. We are continuing to monitor the situation and will provide another update soon.
  • Time: Nov. 15, 2024, 1:07 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 15, 2024, 1:04 p.m.
    Status: Investigating
    Update: We are aware of the issue causing some users not to be able to login into the Professional App and are currently investigating.

Updates:

  • Time: Oct. 9, 2024, 10:44 p.m.
    Status: Resolved
    Update: The issue affecting Marketing Campaigns has been resolved. We apologize for any inconvenience. If you encounter any problems moving forward, please contact Support for assistance.
  • Time: Oct. 9, 2024, 10:07 p.m.
    Status: Identified
    Update: The issue has been identified, and a fix is currently being implemented. We will provide another update once this issue is resolved.
  • Time: Oct. 9, 2024, 9:18 p.m.
    Status: Investigating
    Update: We have identified an issue with Marketing Campaigns that in some cases may result in the full audience not being reached. This may have impacted Marketing Campaigns since yesterday.

Updates:

  • Time: Oct. 2, 2024, 3:43 p.m.
    Status: Resolved
    Update: The incident with our third party has been resolved.
  • Time: Oct. 1, 2024, 11:26 p.m.
    Status: Monitoring
    Update: The Automated Campaigns are functioning normally. We apologize for any inconvenience and will continue to monitor.
  • Time: Oct. 1, 2024, 6:18 p.m.
    Status: Monitoring
    Update: Automated Campaigns are loading successfully but with degraded load times (~15s) due to the third-party incident. We will continue to monitor and provide updates.
  • Time: Oct. 1, 2024, 5:41 p.m.
    Status: Identified
    Update: We are aware of some delays with the Automated Campaigns feature that may affect some customers. Queries may take longer than usual due to a third-party incident.

Updates:

  • Time: Sept. 13, 2024, 8:50 p.m.
    Status: Resolved
    Update: We have deployed a fix and believe this issue should now be resolved. The Duo App should now be fully functional. We apologize for any inconvenience.
  • Time: Sept. 13, 2024, 8:46 p.m.
    Status: Identified
    Update: We have identified the issue causing the Duo App to display a white screen and are currently working on deploying a fix. We will provide an update shortly.
  • Time: Sept. 13, 2024, 7:45 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where some customers are experiencing a blank white screen on the Duo App. We will provide an update shortly.

Updates:

  • Time: Aug. 6, 2024, 5:30 p.m.
    Status: Resolved
    Update: The issue appears to be fully resolved and we have had no further reports of issues with Dashboard access.
  • Time: Aug. 6, 2024, 4:55 p.m.
    Status: Monitoring
    Update: The issue with the 3rd party server or service appears to have been resolved and the Dashboard should once again be fully accessible. We will continue monitoring to make sure it is fully resolved.
  • Time: Aug. 6, 2024, 4:41 p.m.
    Status: Investigating
    Update: We have identified an issue where some customers are experiencing issues accessing the Dashboard. The issue appears to be localized in the South West and is due to an issue with a 3rd party server or service. We are currently gathering more information and will provide updates as they become available.

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Frequently Asked Questions - Boulevard

Is there a Boulevard outage?
The current status of Boulevard is: Systems Active
Where can I find the official status page of Boulevard?
The official status page for Boulevard is here
How can I get notified if Boulevard is down or experiencing an outage?
To get notified of any status changes to Boulevard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Boulevard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Boulevard do?
Boulevard is a Client Experience Platform designed for self-care businesses with appointments. Request a demo to learn more.

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