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Is there an Boulevard outage?

Boulevard status: Systems Active

Last checked: 2 minutes ago

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Boulevard outages and incidents

Outage and incident data over the last 30 days for Boulevard.

There have been 1 outages or incidents for Boulevard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Boulevard

Outlogger tracks the status of these components for Xero:

Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active
Component Status
Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active

Latest Boulevard outages and incidents.

View the latest incidents for Boulevard and check for official updates:

Updates:

  • Time: March 29, 2023, 7:25 p.m.
    Status: Resolved
    Update: We have deployed a fix for the Clients tab not loading and the issue should now be resolved.
  • Time: March 29, 2023, 7:13 p.m.
    Status: Identified
    Update: We have identified an issue causing the Clients tab not to load for some customers. We are currently working on deploying a fix and will update shortly.

Updates:

  • Time: March 17, 2023, 4:51 p.m.
    Status: Resolved
    Update: The dashboard should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues. We sincerely apologize for any disruptions this caused you and our team is continuing to work on improving the dashboard to prevent issues like this in the future.
  • Time: March 17, 2023, 3:57 p.m.
    Status: Monitoring
    Update: Thanks for contacting us. We have just fixed this issue and are monitoring the platform for any further issues. We apologize for any disruptions this caused you.
  • Time: March 17, 2023, 3:12 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 17, 2023, 3:12 p.m.
    Status: Investigating
    Update: We are aware of an issue where some customers are not able to access the dashboard. We are actively investigating this issue and will provide another update within the next hour.

Updates:

  • Time: March 15, 2023, 12:30 a.m.
    Status: Resolved
    Update: This issue occurred while trying to resolve a previous issue where some valid appointment reminders had not been sent. This issue has now been resolved, and any client who has canceled and still received a reminder text has received a follow-up message to disregard the reminder. We apologize for any disruptions this has caused.
  • Time: March 14, 2023, 10:13 p.m.
    Status: Identified
    Update: We are currently aware of an issue that has caused reminders to be sent out to clients who have canceled their appointments. We are currently working toward remediation of the situation and will update again once there is more information.

Updates:

  • Time: March 9, 2023, 8:45 p.m.
    Status: Resolved
    Update: The Beta Report should now be back up and running normally. Please reach out to the Help Chat if you are still experiencing issues. We sincerely apologize for any disruptions this caused you.
  • Time: March 9, 2023, 7:52 p.m.
    Status: Monitoring
    Update: The issue appears to be resolved, but you may sill experience intermittent slowness with Beta Reports. We are continuing to monitor the situation and will provide another update shortly.
  • Time: March 9, 2023, 7:25 p.m.
    Status: Investigating
    Update: We are aware of some slowness with Beta Reports data that may be affecting some customers. We are actively investigating this issue and will provide another update shortly.

Updates:

  • Time: March 8, 2023, 9:27 p.m.
    Status: Resolved
    Update: This issue has been resolved and all services should be operating as usual.
  • Time: March 8, 2023, 8:32 p.m.
    Status: Monitoring
    Update: Systems should be stable at the moment, we are continuing to monitor the situation to ensure that the issue has been fully addressed.
  • Time: March 8, 2023, 8:07 p.m.
    Status: Investigating
    Update: We are aware of some delays with the dashboard that may be affecting some customers. We are actively investigating this issue and will provide another update within the next hour.

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Frequently Asked Questions - Boulevard

Is there a Boulevard outage?
The current status of Boulevard is: Systems Active
Where can I find the official status page of Boulevard?
The official status page for Boulevard is here
How can I get notified if Boulevard is down or experiencing an outage?
To get notified of any status changes to Boulevard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Boulevard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Boulevard do?
Boulevard is a Client Experience Platform designed for self-care businesses with appointments. Request a demo to learn more.

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