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Is there an Boulevard outage?

Boulevard status: Systems Active

Last checked: 4 minutes ago

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Boulevard outages and incidents

Outage and incident data over the last 30 days for Boulevard.

There have been 1 outages or incidents for Boulevard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Boulevard

Outlogger tracks the status of these components for Xero:

Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active
Component Status
Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active

Latest Boulevard outages and incidents.

View the latest incidents for Boulevard and check for official updates:

Updates:

  • Time: Sept. 19, 2023, 5:03 p.m.
    Status: Resolved
    Update: The dashboard and mobile app should now be back up and running normally! Please reach out to the Help Chat if you are still experiencing issues. We sincerely apologize for any disruptions this caused you, and our team is continuing to work on improving the dashboard to prevent issues like this in the future.
  • Time: Sept. 19, 2023, 4:28 p.m.
    Status: Monitoring
    Update: We have implemented a fix to help solve these delays. We will continue to monitor the dashboard and mobile app.
  • Time: Sept. 19, 2023, 4:22 p.m.
    Status: Investigating
    Update: We are aware of some delays with the dashboard and mobile app that may be affecting some customers, and are actively investigating this issue and will provide another update within the next hour.

Updates:

  • Time: Sept. 14, 2023, 9:47 p.m.
    Status: Resolved
    Update: The Beta Report should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues. We sincerely apologize for any disruptions this caused you and our team is continuing to work on improving the dashboard to prevent issues like this in the future.
  • Time: Sept. 14, 2023, 6:54 p.m.
    Status: Monitoring
    Update: We have implemented a fix to the Beta Report to help solve this issue. Even after this fix, you may experience some delays while we continue to monitor the Beta Report.
  • Time: Sept. 14, 2023, 6:32 p.m.
    Status: Investigating
    Update: We are aware of an issue where some customers are not able to access the Beta Reports. We are actively investigating this issue and will provide another update within the next hour.

Updates:

  • Time: Sept. 1, 2023, 4:31 p.m.
    Status: Resolved
    Update: This issue should now be resolved.
  • Time: Sept. 1, 2023, 3:09 p.m.
    Status: Monitoring
    Update: We have deployed a fix for an issue that left some customers unable to send messages from Contact Center. We are currently monitoring to make sure it is fully resolved.
  • Time: Sept. 1, 2023, 2:28 p.m.
    Status: Investigating
    Update: We are aware that some customers are currently unable to send messages from Contact Center. We are currently investigating the issue and will provide an update as soon as possible.

Updates:

  • Time: June 17, 2023, 6:42 p.m.
    Status: Resolved
    Update: Comcast is reporting that they have resolved their outage. Customers should be able to resume using the Boulevard platform without issue. We will continue monitoring.
  • Time: June 17, 2023, 4:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 17, 2023, 4:05 p.m.
    Status: Monitoring
    Update: An ongoing and widespread Comcast outage is currently impacting some customers' ability to access certain Boulevard platform features. We are continuing to monitor.
  • Time: June 17, 2023, 4:05 p.m.
    Status: Investigating
    Update: Some users are experiencing unexpected behavior with some features in the dashboard. We are aware that some functionality is currently limited and are investigating. We will post another update as soon as possible.

Updates:

  • Time: May 31, 2023, 2:36 a.m.
    Status: Resolved
    Update: This issue is fully resolved. We apologize for any inconvenience.
  • Time: May 30, 2023, 10:10 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue and Duo payments should be functioning properly again. We are currently monitoring the situation to ensure it is fully resolved.
  • Time: May 30, 2023, 7:18 p.m.
    Status: Investigating
    Update: We are currently investigating reports that some users are unable to process payments through their Duo devices. We expect to have more information on this item shortly.

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Frequently Asked Questions - Boulevard

Is there a Boulevard outage?
The current status of Boulevard is: Systems Active
Where can I find the official status page of Boulevard?
The official status page for Boulevard is here
How can I get notified if Boulevard is down or experiencing an outage?
To get notified of any status changes to Boulevard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Boulevard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Boulevard do?
Boulevard is a Client Experience Platform designed for self-care businesses with appointments. Request a demo to learn more.

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