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Is there an Built Technologies outage?

Built Technologies status: Systems Active

Last checked: 8 minutes ago

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Built Technologies outages and incidents

Outage and incident data over the last 30 days for Built Technologies.

There have been 4 outages or incidents for Built Technologies in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Built Technologies

Outlogger tracks the status of these components for Xero:

Authentication and User Management Active
Lien waivers Active
Payments Active
Procore - Quickbooks Online Bridge Active
Accounting and Draw Processing Active
Authentication and User Management Active
Built Marketplace Integrations Active
Client Data Integrations Active
Deal Management Active
Desktop Applications Active
Insights Reporting Active
Inspection and Progress Reporting Active
Mobile Applications Active
Notifications Active
Partner Service Integrations Active
Project Administration Active
Component Status
Active
Authentication and User Management Active
Lien waivers Active
Payments Active
Procore - Quickbooks Online Bridge Active
Active
Accounting and Draw Processing Active
Authentication and User Management Active
Built Marketplace Integrations Active
Client Data Integrations Active
Deal Management Active
Desktop Applications Active
Insights Reporting Active
Inspection and Progress Reporting Active
Mobile Applications Active
Notifications Active
Partner Service Integrations Active
Project Administration Active

Latest Built Technologies outages and incidents.

View the latest incidents for Built Technologies and check for official updates:

Updates:

  • Time: Sept. 7, 2023, 11:54 p.m.
    Status: Resolved
    Update: We have confirmed resolution of the issue in which data processing was delayed in specific areas of the Draw Management application. Thank you for your patience, and we apologize for the inconvenience.
  • Time: Sept. 7, 2023, 7:14 p.m.
    Status: Identified
    Update: We have identified an issue in which data processing is delayed in areas of the Draw Management product, such as Portfolio and Global Search. We are implementing a fix, and we will provide an update when data processing has moved out of a degraded state. Until performance is fully restored, critical workflows can be supported by using the Find Loans page.

Updates:

  • Time: Sept. 2, 2023, 2:42 a.m.
    Status: Resolved
    Update: We have reprocessed all inspections that didn't have photos attached properly and reattached the photos. We apologize for the inconvenience.
  • Time: Sept. 1, 2023, 5:33 p.m.
    Status: Identified
    Update: We are aware of an issue where some inspections completed in the past week are missing some or all inspection photos. The defect causing the issue has been fixed, and we are in the process of restoring the photos for impacted inspections.

Updates:

  • Time: Aug. 21, 2023, 5:08 p.m.
    Status: Resolved
    Update: Built has validated full Insights Reporting recovery.
  • Time: Aug. 21, 2023, 4:56 p.m.
    Status: Monitoring
    Update: We have released a fix to account for a breaking change in Date/Time formats from our cloud hosting partner. Users that have existing reports open will need to exit insights and refresh their session. We are continuing to monitor the situation and expect full recovery in the next 10 minutes.
  • Time: Aug. 21, 2023, 3:52 p.m.
    Status: Identified
    Update: We have identified a fix and are working to patch our production environment.
  • Time: Aug. 21, 2023, 2:09 p.m.
    Status: Identified
    Update: We have identified the issue and are working towards resolution. The problem has been isolated to a date time format issue related to a cloud infrastructure update performed this morning.
  • Time: Aug. 21, 2023, 1:46 p.m.
    Status: Investigating
    Update: We are aware of an issue with the Draw Management Insights Reports not updating. We are actively investigating the root cause. We apologize for any inconvenience.

Updates:

  • Time: Aug. 15, 2023, 7:12 p.m.
    Status: Resolved
    Update: Our file processing system is now operating normally. We apologize for any inconvenience.
  • Time: Aug. 15, 2023, 7:09 p.m.
    Status: Monitoring
    Update: A large batch of file changes backed up our file processing systems. That batch of changes has been processed and normal performance has been restored. We are releasing an update to mitigate similar impact going forward and will be closely monitoring our systems to verify the update.
  • Time: Aug. 15, 2023, 6:31 p.m.
    Status: Investigating
    Update: We are investigating an issue with our file processing system. Uploaded files may take longer than normal to become available. We are working to identify the cause of the issues.

Updates:

  • Time: Sept. 7, 2023, 1:19 p.m.
    Status: Postmortem
    Update: AWS had an outage impacting our integration Insights platform and integrations. Once AWS recovered we were able to recover our services as well.
  • Time: Aug. 3, 2023, 9:28 p.m.
    Status: Resolved
    Update: The AWS outage has resolved. Our Insights platform and integrations are now operating normally. We apologize for the inconvenience.
  • Time: Aug. 3, 2023, 8:54 p.m.
    Status: Investigating
    Update: An outage in our cloud provider, AWS, is resulting in delays to data updates in our Insights reporting as well as integrations.

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Frequently Asked Questions - Built Technologies

Is there a Built Technologies outage?
The current status of Built Technologies is: Systems Active
Where can I find the official status page of Built Technologies?
The official status page for Built Technologies is here
How can I get notified if Built Technologies is down or experiencing an outage?
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