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Is there an CaptivateIQ outage?

CaptivateIQ status: Systems Active

Last checked: 4 minutes ago

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CaptivateIQ outages and incidents

Outage and incident data over the last 30 days for CaptivateIQ.

There have been 0 outages or incidents for CaptivateIQ in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CaptivateIQ

Outlogger tracks the status of these components for Xero:

CaptivateIQ Knowledge Center (support.captivateiq.com) Active
CaptivateIQ Marketing Site (captivateiq.com) Active
Payee User Interface Active
User Login Active
Audit Logs Active
CIQ Assist Active
Inquiries Active
Jobs User Interface Active
People & Hierarchies Management Active
Plan Management Active
Sandboxes Active
Workflow Builder Active
API Requests Active
Data Connectors Active
Payout Processing Active
Payout Reviews Active
Statement Designer Active
Advanced Reporting Active
Quick Reporting Active
Components Active
SmartGrid (Worksheet Calculations) Active
Worksheet Import/Export Active
Component Status
CaptivateIQ Knowledge Center (support.captivateiq.com) Active
CaptivateIQ Marketing Site (captivateiq.com) Active
Payee User Interface Active
User Login Active
Active
Audit Logs Active
CIQ Assist Active
Inquiries Active
Jobs User Interface Active
People & Hierarchies Management Active
Plan Management Active
Sandboxes Active
Workflow Builder Active
Active
API Requests Active
Data Connectors Active
Active
Payout Processing Active
Payout Reviews Active
Statement Designer Active
Active
Advanced Reporting Active
Quick Reporting Active
Active
Components Active
SmartGrid (Worksheet Calculations) Active
Worksheet Import/Export Active

Latest CaptivateIQ outages and incidents.

View the latest incidents for CaptivateIQ and check for official updates:

Updates:

  • Time: Sept. 24, 2024, 3:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 24, 2024, 3:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 24, 2024, 2:50 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Record processing performance might still be degraded due to backlog of jobs.
  • Time: Sept. 24, 2024, 1:45 p.m.
    Status: Identified
    Update: We are experiencing some infrastructure issues that may cause some customers to experience slowdowns when viewing worksheets, or possible failures when processing jobs. Our team is investigating now.

Updates:

  • Time: Aug. 28, 2024, 9:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 28, 2024, 9:18 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with customer dashboards.

Updates:

  • Time: Aug. 9, 2024, 9:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 9, 2024, 9:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 9, 2024, 8:48 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: June 10, 2024, 7:28 p.m.
    Status: Resolved
    Update: Calculation performance is back as expected as of 12:20PM PT
  • Time: June 10, 2024, 7:25 p.m.
    Status: Monitoring
    Update: We've implemented a fix and are seeing an improvement in performance as of 12:14PM PT
  • Time: June 10, 2024, 6:46 p.m.
    Status: Identified
    Update: There are currently some customer calculations that may be slower than expected as of 11:23AM PT. We are working on addressing the issue.

Updates:

  • Time: June 4, 2024, 10:31 p.m.
    Status: Resolved
    Update: Issue is resolved and sandbox functionality is restored.
  • Time: June 4, 2024, 7:51 p.m.
    Status: Monitoring
    Update: Payout processing backlog has been worked through and is now fully operational. Sandbox syncs are still blocked.
  • Time: June 4, 2024, 7:38 p.m.
    Status: Monitoring
    Update: We have identified the cause of the issues and resumed payout processing. Users will experience degraded performance as the payout processing infrastructure works through the backlog. Sandbox syncs are currently blocked. All other components are operational.
  • Time: June 4, 2024, 7:03 p.m.
    Status: Monitoring
    Update: We have identified the cause of the issues and resumed payout processing. Users will experience degraded performance as the payout processing infrastructure works through the backlog.
  • Time: June 4, 2024, 6:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 4, 2024, 5:51 p.m.
    Status: Investigating
    Update: We are investigating issues loading the CaptivateIQ platform. We will report back here as soon as we learn more.

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Frequently Asked Questions - CaptivateIQ

Is there a CaptivateIQ outage?
The current status of CaptivateIQ is: Systems Active
Where can I find the official status page of CaptivateIQ?
The official status page for CaptivateIQ is here
How can I get notified if CaptivateIQ is down or experiencing an outage?
To get notified of any status changes to CaptivateIQ, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CaptivateIQ every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CaptivateIQ do?
CaptivateIQ is a sales commission software that helps companies optimize sales expenses. Try the top-rated commission tracker with a demo.

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