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Is there an Castlight Health outage?

Castlight Health status: Systems Active

Last checked: 3 minutes ago

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Castlight Health outages and incidents

Outage and incident data over the last 30 days for Castlight Health.

There have been 0 outages or incidents for Castlight Health in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Castlight Health

Outlogger tracks the status of these components for Xero:

Care360 Partner Portal Active
Castlight Active
Credence Wellbeing Active
Engage Wellbeing Active
My Vera Active
Wellbeacon Active
SSO Login Active
Appointment scheduling Active
Async Messaging Active
Challenges Active
Claims Active
Email Active
Healthy Habits Active
Login Active
Patient Chart Active
Patient Intake Active
Patient Provider Messaging Active
Phone Support Active
Pricing Active
Programs Active
Registration Active
Review and Ratings Active
Reward Center Active
Search Active
SSO Login Active
Tracker Incentive Active
Trackers Active
Virtual visit Active
API Active
Provider Portal Active
Email Active
Login Active
Reporting Active
Email Active
Review and Ratings Active
Search Active
Mycastlight Active
My Vera Public Provider Search Active
Login Active
Search Active
Assessments Active
Behavioral Health Services Active
Care Management Services Active
Consent Management Active
Diet and Nutrition Counselling Active
Health Coaching Services Active
Provider Onboarding Tool Active
Referral Coordination Active
Scheduling Active
Virtual visit Active
Component Status
Care360 Partner Portal Active
Castlight Active
Credence Wellbeing Active
Engage Wellbeing Active
My Vera Active
Wellbeacon Active
Active
SSO Login Active
Active
Appointment scheduling Active
Async Messaging Active
Challenges Active
Claims Active
Email Active
Healthy Habits Active
Login Active
Patient Chart Active
Patient Intake Active
Patient Provider Messaging Active
Phone Support Active
Pricing Active
Programs Active
Registration Active
Review and Ratings Active
Reward Center Active
Search Active
SSO Login Active
Tracker Incentive Active
Trackers Active
Virtual visit Active
Active
API Active
Provider Portal Active
Active
Email Active
Login Active
Reporting Active
Active
Email Active
Review and Ratings Active
Search Active
Active
Mycastlight Active
My Vera Public Provider Search Active
Active
Login Active
Search Active
Active
Assessments Active
Behavioral Health Services Active
Care Management Services Active
Consent Management Active
Diet and Nutrition Counselling Active
Health Coaching Services Active
Provider Onboarding Tool Active
Referral Coordination Active
Scheduling Active
Virtual visit Active

Latest Castlight Health outages and incidents.

View the latest incidents for Castlight Health and check for official updates:

Updates:

  • Time: Sept. 13, 2020, 9:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2020, 7:40 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 12, 2020, 7:39 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 12, 2020, 7:39 p.m.
    Status: Monitoring
    Update: NCCT is under planned system maintenance at this time. Some Blue Cross Blue Shield search results may not be available due to system maintenance. Service is estimated to be available 9/13 6:00 PM CST.

Updates:

  • Time: Aug. 31, 2020, 12:54 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2020, 11:30 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 30, 2020, 11:07 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 30, 2020, 11:01 p.m.
    Status: Investigating
    Update: There is an issue at present with users not being able to sync data from Garmin trackers.
  • Time: Aug. 30, 2020, 10:57 p.m.
    Status: Investigating
    Update: There is an issue at present with users not being able to sync data from Garmin trackers.

Updates:

  • Time: Aug. 15, 2020, 1:14 p.m.
    Status: Resolved
    Update: The fix has been implemented and Fixed the issue. Challenges are operational now.
  • Time: Aug. 15, 2020, 11:04 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 14, 2020, 5:58 p.m.
    Status: Resolved
    Update: The fix has been implemented and Fixed the issue. Challenges are operational now.
  • Time: Aug. 14, 2020, 4:19 p.m.
    Status: Identified
    Update: Challenges is facing a minor issue, Gems calculation is getting delayed. Our Engineering teams are working on the resolution.

Updates:

  • Time: Aug. 6, 2020, 4:35 p.m.
    Status: Resolved
    Update: Garmin’s systems are fully operational now. Garmin’s trackers are syncing with the Castlight applications and the data is syncing normally. Note: Per Garmin’s status update there can be a delay in syncing old data to partners. so users might see a delay in seeing the past data in our site.
  • Time: July 27, 2020, 12:24 p.m.
    Status: Monitoring
    Update: Garmin is experiencing an outage which is impacting Garmin trackers from syncing with the application. Once Garmin restores its service, we expect all data to sync normally.
  • Time: July 27, 2020, 12:07 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 24, 2020, 4:20 a.m.
    Status: Monitoring
    Update: Garmin is still experiencing an outage which is impacting Garmin trackers from syncing with the application. Once Garmin restores its service, we expect all data to sync normally. We are monitoring - https://connect.garmin.com/status/
  • Time: July 23, 2020, 8:04 p.m.
    Status: Monitoring
    Update: Garmin is experiencing an outage which is impacting Garmin trackers from syncing with the application. Once Garmin restores its service, we expect all data to sync normally. We are monitoring - https://connect.garmin.com/status/

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Frequently Asked Questions - Castlight Health

Is there a Castlight Health outage?
The current status of Castlight Health is: Systems Active
Where can I find the official status page of Castlight Health?
The official status page for Castlight Health is here
How can I get notified if Castlight Health is down or experiencing an outage?
To get notified of any status changes to Castlight Health, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Castlight Health every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Castlight Health do?
Simplify healthcare complexities and guide members to better health and wellbeing with a proven, effective service.

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