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Is there an Delinea outage?

Delinea status: Systems Active

Last checked: 4 minutes ago

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Delinea outages and incidents

Outage and incident data over the last 30 days for Delinea.

There have been 4 outages or incidents for Delinea in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Delinea

Outlogger tracks the status of these components for Xero:

Fastpath Assure Active
Fastpath Assure Active
Fastpath Assure Active
Component Status
Active
Fastpath Assure Active
Active
Fastpath Assure Active
Active
Fastpath Assure Active

Latest Delinea outages and incidents.

View the latest incidents for Delinea and check for official updates:

Updates:

  • Time: Nov. 10, 2024, 9:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2024, 6:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 10, 2024, 4:15 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and are fully focused on mitigating its impact as quickly as possible. We’ll provide the next update in one hour or sooner if there are any significant developments.
  • Time: Nov. 10, 2024, 3:03 p.m.
    Status: Investigating
    Update: We are currently investigating reports of intermittent login failures. In some cases, retrying allows successful access.

Updates:

  • Time: Nov. 8, 2024, 7:49 p.m.
    Status: Postmortem
    Update: ### Impact A subset of Platform customers within the US data boundary experienced intermittent failures when using their tenant. Start of Impact \(UTC\): Nov 01, 2024, 03:50 PM End of Impact \(UTC\): Nov 01, 2024, 06:47 PM ### Incident Overview Some platform users encountered error messages such as “HTTP failure response” and “Connection failed” which prevented access to Privileged Remote Access \(PRA\), Connection Manager and launching some secrets. In some cases, retrying allowed successful access. ### Root cause The latest software release led to resource contention in the Identity service. To resolve the issue, we rolled back the release to its previous state and increased the resources for the impacted services. ### Preventative Actions To prevent a recurrence of this issue, we are taking the following actions: * Update and improve our load testing process in lower silos to catch similar issues before release. * Enhance monitoring of services to identify issues early. We apologize for the inconvenience and appreciate your understanding as we continue to improve platform reliability.
  • Time: Nov. 4, 2024, 1:40 a.m.
    Status: Resolved
    Update: This incident has been resolved. Our monitoring has shown no related issues over the past two days. We apologize for any inconvenience this may have caused. If you need further help on this issue or have questions, please reach out to our support team at https://support.delinea.com
  • Time: Nov. 1, 2024, 9:14 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 1, 2024, 6:22 p.m.
    Status: Monitoring
    Update: A fix has been applied to mitigate the issue. We are seeing significant improvements. Thank you for your patience and understanding.
  • Time: Nov. 1, 2024, 5:48 p.m.
    Status: Investigating
    Update: Our team is fully engaged in investigating this issue, and while we haven't made significant progress yet, it remains a top priority. We appreciate your continued patience and will provide updates as soon as we have more information. Thank you for bearing with us.
  • Time: Nov. 1, 2024, 4:51 p.m.
    Status: Investigating
    Update: We are actively investigating the ongoing issue. We appreciate your patience as we work to resolve it.
  • Time: Nov. 1, 2024, 3:56 p.m.
    Status: Investigating
    Update: We are actively investigating the ongoing issue, which may cause slower page loads. This affects Privileged Remote Access (PRA) and Connection Manager, with error messages indicating an "HTTP failure response." We appreciate your patience as we work to resolve it.
  • Time: Nov. 1, 2024, 3:39 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue affecting several functions and are actively investigating the cause. We appreciate your patience as we work to resolve it and will keep you updated on our progress.

Updates:

  • Time: Oct. 31, 2024, 12:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2024, 9:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2024, 7:42 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Thank you for your patience as we work to restore normal service. The next update will be provided within 2 hours, or as events warrant
  • Time: Oct. 30, 2024, 5:24 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on a potential fix.
  • Time: Oct. 30, 2024, 4:03 p.m.
    Status: Investigating
    Update: We are currently experiencing an intermittent service disruption. We’re reaching out to inform you about an ongoing incident affecting the service(s) listed below. PRA Sessions are intermittently disconnecting. Our team is working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Updates:

  • Time: Oct. 28, 2024, 6:25 p.m.
    Status: Resolved
    Update: This incident has been resolved. Our monitoring does not show any issues with logins in the past two hours. We apologize for the inconvenience this may have caused. If you need further help on this issue or have questions, please reach out to our support team at https://support.delinea.com
  • Time: Oct. 28, 2024, 6:02 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 28, 2024, 3:52 p.m.
    Status: Monitoring
    Update: The issue has been mitigated and we are closely monitoring the results.
  • Time: Oct. 28, 2024, 3:31 p.m.
    Status: Investigating
    Update: We are actively investigating the issue and are fully focused on mitigating its impact as quickly as possible. Resolving this remains our top priority, and we deeply appreciate your patience and understanding. We’ll provide the next update in one hour or sooner if there are any significant developments.
  • Time: Oct. 28, 2024, 3 p.m.
    Status: Investigating
    Update: We are currently investigating reports of login failures intermittently. Users are receiving Http failure response with an error code 401 OK.

Updates:

  • Time: Oct. 19, 2024, 1:55 p.m.
    Status: Investigating
    Update: We are currently investigating login failures affecting a subset of Delinea Platform customers within the South East Asia (SEA) data boundary. The issue is affecting only SEA tenants configured with identity federation for user logins.

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Frequently Asked Questions - Delinea

Is there a Delinea outage?
The current status of Delinea is: Systems Active
Where can I find the official status page of Delinea?
The official status page for Delinea is here
How can I get notified if Delinea is down or experiencing an outage?
To get notified of any status changes to Delinea, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Delinea every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Delinea do?
Experience a comprehensive and user-friendly PAM platform that's widely used and cost-effective. Try it for free.

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