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Is there an Cerkl outage?

Cerkl status: Systems Active

Last checked: 6 minutes ago

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Cerkl outages and incidents

Outage and incident data over the last 30 days for Cerkl.

There have been 0 outages or incidents for Cerkl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cerkl

Outlogger tracks the status of these components for Xero:

Administrative Website Active
API Active
Blasts Active
Feed Readers Active
Insights Active
Newsletters Active
Public Site Active
Google Cloud Platform Google App Engine Active
Google Cloud Platform Google BigQuery Active
Google Cloud Platform Google Cloud Networking Active
Google Cloud Platform Google Cloud Pub/Sub Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Cloud Storage Active
Google Cloud Platform Google Compute Engine Active
Redis Active
SendGrid API v3 Active
SendGrid Event Webhook Active
Component Status
Administrative Website Active
API Active
Blasts Active
Feed Readers Active
Insights Active
Newsletters Active
Public Site Active
Active
Google Cloud Platform Google App Engine Active
Google Cloud Platform Google BigQuery Active
Google Cloud Platform Google Cloud Networking Active
Google Cloud Platform Google Cloud Pub/Sub Active
Google Cloud Platform Google Cloud SQL Active
Google Cloud Platform Google Cloud Storage Active
Google Cloud Platform Google Compute Engine Active
Redis Active
SendGrid API v3 Active
SendGrid Event Webhook Active

Latest Cerkl outages and incidents.

View the latest incidents for Cerkl and check for official updates:

Updates:

  • Time: Jan. 5, 2023, 12:34 a.m.
    Status: Resolved
    Update: As of Wednesdays, 1/4/2023 5:50pm EST, Cerkl Broadcast is back online with no data loss. Our team worked diligently to resolve the issue. At this time, all degraded services have been successfully restored and are available for use. Over the next few days, we will be crafting a full post mortem that will provide a detailed explanation as to exactly what happened and steps we’ve taken to ensure to our customers that this will not happen again. In the meantime, please don’t hesitate to reach out to us via email at [email protected].
  • Time: Jan. 4, 2023, 10:50 p.m.
    Status: Monitoring
    Update: We have identified the root cause & have remedied the issue. We appreciate your patience as we continue to monitor the situation. We will continue to provide updates accordingly.
  • Time: Jan. 4, 2023, 10:42 p.m.
    Status: Investigating
    Update: We are currently experiencing degraded service across the Cerkl Broadcast app. We are investigating the root cause and will provide timely updates as they become available.

Updates:

  • Time: April 23, 2022, 2:26 a.m.
    Status: Resolved
    Update: As of Friday, 4/22/2022 10:25 PM EST, Cerkl Broadcast is back online with no data loss. Our team worked diligently to resolve the issue. At this time, all services have been successfully restored and are available for use. Throughout the weekend we will be crafting a full outage retrospective that will provide a detailed explanation as to exactly what happened and steps we’ve taken to ensure to our customers that this will not happen again. In the meantime, please don’t hesitate to reach out to us via email at [email protected].
  • Time: April 23, 2022, 1:25 a.m.
    Status: Monitoring
    Update: The fix has been implemented and we are monitoring our systems and checking data integrity. Services will begin coming back online within the hour and available for use.
  • Time: April 23, 2022, 12:21 a.m.
    Status: Identified
    Update: The restoration of services continues to be on track and we are working towards full availability soon.
  • Time: April 22, 2022, 11:23 p.m.
    Status: Identified
    Update: We are finalizing our fix and in the process of checking data integrity to ensure minimal data loss during the impacted time period. At this time we anticipate that the fix will be in place within the next 2 hours.
  • Time: April 22, 2022, 10:35 p.m.
    Status: Identified
    Update: Progress is being made in the restoration process & we will continue to keep you updated. We really appreciate your patience as our team works hard to get everything up and running.
  • Time: April 22, 2022, 9:32 p.m.
    Status: Identified
    Update: We are continuing to work on a fix to restore services.
  • Time: April 22, 2022, 8:32 p.m.
    Status: Identified
    Update: We have identified the problem and working on a fix to restore services.
  • Time: April 22, 2022, 8:23 p.m.
    Status: Investigating
    Update: We have identified the root cause & are working to restore service. We appreciate your patience as we continue to resolve this issue. We will continue to provide updates accordingly.
  • Time: April 22, 2022, 8:07 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 22, 2022, 8:06 p.m.
    Status: Investigating
    Update: We are currently experiencing degraded service across the Cerkl Broadcast app. We are investigating the root cause and will provide timely updates as they become available.”

Updates:

  • Time: Nov. 16, 2021, 6:49 p.m.
    Status: Resolved
    Update: All systems are running normally and the incident has been resolved.
  • Time: Nov. 16, 2021, 6:13 p.m.
    Status: Monitoring
    Update: Our administrative website and API are now accessible. We are monitoring the resolution put into place by Google at this time.
  • Time: Nov. 16, 2021, 6:02 p.m.
    Status: Investigating
    Update: Google App Engine is experiencing issues. We have reported the issue to Google directly and are on standby for their updates. We appreciate your patience as we diligently investigate further.

Updates:

  • Time: Sept. 30, 2021, 8:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2021, 8:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 30, 2021, 8:03 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 30, 2021, 7:51 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 17, 2021, 1:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 16, 2021, 7:59 p.m.
    Status: Identified
    Update: Our sending partner, SendGrid, is experiencing an issue that is causing degraded performance for email sends that they are currently investigating and working to solve. Due to this issue, email sends from Cerkl, both newsletters and blasts, are taking longer than usual to send and you may experience delays. As soon as SendGrid can resolve the issue, Cerkl services will be restored to normal sending performance.

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Frequently Asked Questions - Cerkl

Is there a Cerkl outage?
The current status of Cerkl is: Systems Active
Where can I find the official status page of Cerkl?
The official status page for Cerkl is here
How can I get notified if Cerkl is down or experiencing an outage?
To get notified of any status changes to Cerkl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cerkl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cerkl do?
This software provides tailored news to employees and creates a cohesive digital employee experience for effective internal communication.

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