Is there an CircleLoop outage?

CircleLoop status: Systems Active

Last checked: 3 minutes ago

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CircleLoop outages and incidents

Outage and incident data over the last 30 days for CircleLoop.

There have been 0 outages or incidents for CircleLoop in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CircleLoop

Outlogger tracks the status of these components for Xero:

API Active
Inbound calls Active
Outbound calls Active
SMS Active
iOS App Active
Component Status
API Active
Inbound calls Active
Outbound calls Active
SMS Active
Active
iOS App Active

Latest CircleLoop outages and incidents.

View the latest incidents for CircleLoop and check for official updates:

Updates:

  • Time: Oct. 11, 2024, 11:31 a.m.
    Status: Resolved
    Update: The mail issue has now been resolved and we are resending any invoices that may not have been received during the downtime.
  • Time: Oct. 7, 2024, 10:06 a.m.
    Status: Identified
    Update: We've identified an issue meaning our billing emails are not being sent successfully. We're looking to fix this and emails not sent will be retried upon resolution.

Updates:

  • Time: Sept. 9, 2024, 11:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 9, 2024, 8:17 a.m.
    Status: Identified
    Update: Apologies for any inconvenience. The circleloop support and porting inbox's ([email protected] & [email protected]) are currently down. For any support or porting inquiries please contact us by phone on 03330506070.

Updates:

  • Time: Sept. 5, 2024, 12:58 p.m.
    Status: Monitoring
    Update: We've released a fix for the sign-in issue and we are monitoring the results.
  • Time: Sept. 5, 2024, 11:39 a.m.
    Status: Identified
    Update: It appears some users are still experiencing sign in issues on both platforms. We're investigating further. Updates to follow
  • Time: Sept. 5, 2024, 11:37 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 4, 2024, 5:29 p.m.
    Status: Monitoring
    Update: iOS: A fix has been implemented for the affected users on iOS. Ensure you are on the latest version by uninstalling and reinstalling the app from the app store If you are unable to sign in after updating to the latest version of the app you will need to do a password reset. Android: App still pending approval from Google.
  • Time: Sept. 4, 2024, 2:41 p.m.
    Status: Identified
    Update: Fix has been developed and pending approval from Google and Apple.
  • Time: Sept. 4, 2024, 11:13 a.m.
    Status: Identified
    Update: We have identified issues affecting the latest version of the CircleLoop application specifically on iOS and Android devices. - Some clients are unable to sign in to the android application - Some clients are having issues initiating outbound calls We are working on a fix which will be available as soon as possible.

Updates:

  • Time: June 5, 2024, 12:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 4, 2024, 12:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 4, 2024, 11:59 a.m.
    Status: Investigating
    Update: We are currently investigating reports of incoming SMS not being received.

Updates:

  • Time: May 1, 2024, 6:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 1, 2024, 3:12 p.m.
    Status: Monitoring
    Update: We believe the issue has been resolved and are now monitoring the situation.
  • Time: May 1, 2024, 3:03 p.m.
    Status: Investigating
    Update: We have received reports of degraded performance affecting sign-in, calling and activity logging. We are currently investigating the issue. Updates to follow.

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Frequently Asked Questions - CircleLoop

Is there a CircleLoop outage?
The current status of CircleLoop is: Systems Active
Where can I find the official status page of CircleLoop?
The official status page for CircleLoop is here
How can I get notified if CircleLoop is down or experiencing an outage?
To get notified of any status changes to CircleLoop, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CircleLoop every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CircleLoop do?
CircleLoop offers a cloud-based business phone system with powerful features and tool integrations accessible from anywhere, without the need for a contract.

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