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Is there an CleverTap System outage?

CleverTap System status: Systems Active

Last checked: 2 minutes ago

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CleverTap System outages and incidents

Outage and incident data over the last 30 days for CleverTap System.

There have been 0 outages or incidents for CleverTap System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CleverTap System

Outlogger tracks the status of these components for Xero:

API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Component Status
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active

Latest CleverTap System outages and incidents.

View the latest incidents for CleverTap System and check for official updates:

Updates:

  • Time: March 4, 2024, 8:18 a.m.
    Status: Resolved
    Update: This incident has been resolved and all the services are back to normal and the delay is cleared for the affected hosts completely.
  • Time: March 4, 2024, 8:08 a.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring the situation and will update here when all delay is cleared.
  • Time: March 4, 2024, 7:45 a.m.
    Status: Identified
    Update: We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. Dashboard queries will be slow/not working for a few customers. We are currently investigating the incident and will update here in the next 30 minutes.

Updates:

  • Time: Feb. 29, 2024, 8:31 a.m.
    Status: Resolved
    Update: This incident has been resolved and all the services are back to normal and the delay is cleared for the affected hosts completely.
  • Time: Feb. 29, 2024, 8:19 a.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring the situation and will update here when all delay is cleared.
  • Time: Feb. 29, 2024, 8:19 a.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring the situation and will update here when all delay is cleared.
  • Time: Feb. 29, 2024, 7:48 a.m.
    Status: Investigating
    Update: We are upgrading the issue to impact: Major as this is affecting the dashboard logins, trigger campaigns and delayed ingestion.
  • Time: Feb. 29, 2024, 7:35 a.m.
    Status: Investigating
    Update: We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. Dashboard queries will be slow. We are currently investigating the incident and will update here in the next 30 minutes.
  • Time: Feb. 29, 2024, 7:35 a.m.
    Status: Investigating
    Update: We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. Dashboard queries will be slow. We are currently investigating the incident and will update here in the next 30 minutes.

Updates:

  • Time: Oct. 9, 2023, 10:21 a.m.
    Status: Resolved
    Update: This incident has been resolved and all our systems are stable and normal. We are closing the incident.
  • Time: Oct. 9, 2023, 9:56 a.m.
    Status: Monitoring
    Update: The affected node is back to normal. All our systems are back to normal. We are currently monitoring the services. We will close the incident in a few minutes.
  • Time: Oct. 9, 2023, 8:34 a.m.
    Status: Identified
    Update: We are continuing to work with the infrastructure team to fix the issue. We are expecting a slight delay in getting this node back online. We will keep updating the status regularly here.
  • Time: Oct. 9, 2023, 7:21 a.m.
    Status: Identified
    Update: We are currently facing a hardware issue with one the the underlying nodes of one of our IN clusters. The customers on this cluster are facing delayed ingestion, slow/delayed campaign deliveries, and delays in import/exports/reports. We have identified the issue and working with the infrastructure team to bring the node back. We are expecting approximately 2 hours for the systems to get back to normal. We will keep updating the status here.

Updates:

  • Time: Oct. 9, 2023, 10:21 a.m.
    Status: Resolved
    Update: This incident has been resolved and all our systems are stable and normal. We are closing the incident.
  • Time: Oct. 9, 2023, 9:56 a.m.
    Status: Monitoring
    Update: The affected node is back to normal. All our systems are back to normal. We are currently monitoring the services. We will close the incident in a few minutes.
  • Time: Oct. 9, 2023, 8:34 a.m.
    Status: Identified
    Update: We are continuing to work with the infrastructure team to fix the issue. We are expecting a slight delay in getting this node back online. We will keep updating the status regularly here.
  • Time: Oct. 9, 2023, 7:21 a.m.
    Status: Identified
    Update: We are currently facing a hardware issue with one the the underlying nodes of one of our IN clusters. The customers on this cluster are facing delayed ingestion, slow/delayed campaign deliveries, and delays in import/exports/reports. We have identified the issue and working with the infrastructure team to bring the node back. We are expecting approximately 2 hours for the systems to get back to normal. We will keep updating the status here.

Updates:

  • Time: Oct. 4, 2023, 9:58 a.m.
    Status: Resolved
    Update: This incident has been resolved and all our systems are working as expected.
  • Time: Oct. 4, 2023, 9:39 a.m.
    Status: Identified
    Update: The affected system is back to normalcy. We are currently monitoring this for some time before closing the incident.
  • Time: Oct. 4, 2023, 9 a.m.
    Status: Identified
    Update: The data store is back up now and we are verifying the instance(s) before moving into monitoring status.
  • Time: Oct. 4, 2023, 7:03 a.m.
    Status: Identified
    Update: We needed unplanned maintenance on one of the data stores. This has resulted in a partial outage for a few of our customers. The campaign deliveries/data exports are partially unavailable for these customers. Currently, we have identified the issue and fixing it. We are bringing up the data store and backup systems and monitoring the performance. The expected time is 1 hour to resolve.

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Frequently Asked Questions - CleverTap System

Is there a CleverTap System outage?
The current status of CleverTap System is: Systems Active
Where can I find the official status page of CleverTap System?
The official status page for CleverTap System is here
How can I get notified if CleverTap System is down or experiencing an outage?
To get notified of any status changes to CleverTap System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CleverTap System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CleverTap System do?
CleverTap's all-in-one customer engagement platform offers personalized messaging and automated campaigns to connect with your audience at every stage of the customer journey. Start today.

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