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Is there an Code42 Software outage?

Code42 Software status: Systems Active

Last checked: 6 minutes ago

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Code42 Software outages and incidents

Outage and incident data over the last 30 days for Code42 Software.

There have been 2 outages or incidents for Code42 Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Code42 Software

Outlogger tracks the status of these components for Xero:

Incydr - console.gov.code42.com Active
Incydr - console.ie.code42.com Active
Incydr - console.uk.code42.com Active
Incydr - console.us2.code42.com Active
Incydr - console.us.code42.com Active
Support services Active
Component Status
Incydr - console.gov.code42.com Active
Incydr - console.ie.code42.com Active
Incydr - console.uk.code42.com Active
Incydr - console.us2.code42.com Active
Incydr - console.us.code42.com Active
Support services Active

Latest Code42 Software outages and incidents.

View the latest incidents for Code42 Software and check for official updates:

Updates:

  • Time: Nov. 17, 2023, 6:50 a.m.
    Status: Resolved
    Update: Maintenance is complete.
  • Time: Nov. 16, 2023, 6:48 p.m.
    Status: Monitoring
    Update: We are doing maintenance for Alerts and Rules capabilities starting at 7:00pm CT and will last a few hours. During this time, delivery of new Alerts will be delayed until the maintenance is complete. The application will remain functional during the maintenance window.

Updates:

  • Time: Nov. 14, 2023, 4:03 p.m.
    Status: Resolved
    Update: We identified the issue and have released a fix. This incident has been resolved.
  • Time: Nov. 14, 2023, 1:49 p.m.
    Status: Investigating
    Update: We are continuing to troubleshoot an issue where some customers are experiencing intermittent issues loading certain pages in our console this issue is also affecting some restore operations. We will provide additional updates once the issue is identified and a fix is in place.
  • Time: Nov. 13, 2023, 10:06 p.m.
    Status: Investigating
    Update: We've identified an issue where some customers are experiencing intermittent issues loading certain pages in our console. We are currently investigating. We will provide an update once the issue is identified and a fix is in place.

Updates:

  • Time: Nov. 8, 2023, 2:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 2:48 a.m.
    Status: Monitoring
    Update: Forensic search has caught up and completely processed the backlog of events. We will continue to monitor to ensure no additional issues arise.
  • Time: Nov. 7, 2023, 9:19 p.m.
    Status: Identified
    Update: The work to scale up forensic search is nearly complete. Once the scale out is complete, the system will begin catching up. We anticipate the recovery/catch up effort to continue over night. We will post additional updates as we see the rate the system is processing events once the scale up has completed.
  • Time: Nov. 7, 2023, 1:17 p.m.
    Status: Identified
    Update: We have identified the issue. Some queries to Forensic Search may not return all expected results until processing has caught up.

Updates:

  • Time: Oct. 20, 2023, 11:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 20, 2023, 8:27 p.m.
    Status: Investigating
    Update: We are currently investigating. The Legacy Alerts view is still operational but notifications for alerts are also delayed.

Updates:

  • Time: Oct. 19, 2023, 2:03 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2023, 2:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 17, 2023, 1:27 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is in progress.

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Frequently Asked Questions - Code42 Software

Is there a Code42 Software outage?
The current status of Code42 Software is: Systems Active
Where can I find the official status page of Code42 Software?
The official status page for Code42 Software is here
How can I get notified if Code42 Software is down or experiencing an outage?
To get notified of any status changes to Code42 Software, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Code42 Software every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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