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Is there an Cognito Forms outage?

Cognito Forms status: Systems Active

Last checked: 7 minutes ago

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Cognito Forms outages and incidents

Outage and incident data over the last 30 days for Cognito Forms.

There have been 0 outages or incidents for Cognito Forms in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cognito Forms

Outlogger tracks the status of these components for Xero:

Email Active
Integrations Active
Website and Forms Active
Component Status
Email Active
Integrations Active
Website and Forms Active

Latest Cognito Forms outages and incidents.

View the latest incidents for Cognito Forms and check for official updates:

Updates:

  • Time: July 31, 2024, 12:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 30, 2024, 10:33 p.m.
    Status: Monitoring
    Update: Microsoft has released a fix for this issue. You should be able to use your forms and log in to Cognito Forms as expected. We will continue monitoring this and provide any other updates if needed.
  • Time: July 30, 2024, 7:15 p.m.
    Status: Identified
    Update: Microsoft has provided an update. They are putting measures in place to mitigate this issue and rolling out the fix by regions. Depending on your region, you may no longer experience any issues. They anticipate this issue will be resolved around 6:30 PM EST. You can click the link below to view Microsoft's status page, and we will continue to provide updates as we know more. https://azure.status.microsoft/en-us/status
  • Time: July 30, 2024, 5:14 p.m.
    Status: Identified
    Update: We are continuing to monitor this issue. This issue is intermittent, so you may sometimes see the forms work. We are monitoring this issue and will let you know as soon as we are informed that this issue has been resolved on Microsoft's side. You can click the link below to view Microsoft's status page: https://azure.status.microsoft/en-us/status
  • Time: July 30, 2024, 2:08 p.m.
    Status: Identified
    Update: This issue appears to be related to an network infrastructure issue within Microsoft Azure. We are continuing to monitor the situation. https://azure.status.microsoft/en-us/status
  • Time: July 30, 2024, 2:02 p.m.
    Status: Investigating
    Update: We are currently investigating reports of an outage affecting the ability for some customers to access our website.

Updates:

  • Time: July 26, 2024, 7:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 26, 2024, 5:54 p.m.
    Status: Monitoring
    Update: Our engineers have released a fix for this and we will continue monitoring.
  • Time: July 26, 2024, 4:16 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being worked on.
  • Time: July 26, 2024, 4:12 p.m.
    Status: Investigating
    Update: Users may experience delays when exporting entries or downloading files from the Entries page. The export or download should be completed and you'll receive an email once this is complete. Our engineers are actively looking into addressing this issue and we'll keep you updated as we know more.

Updates:

  • Time: Feb. 6, 2024, 2:21 p.m.
    Status: Resolved
    Update: Thanks for your patience. Email notifications are sending normally. Email notifications that were not initially sent during the outage time frame have now been sent.
  • Time: Feb. 6, 2024, 1 p.m.
    Status: Monitoring
    Update: Emails that were triggered to be sent from between 6:25 pm to 11:59 pm EST on February 5th are now being delivered. We will continue to monitor the situation. Thanks for you patience.
  • Time: Feb. 6, 2024, 5:07 a.m.
    Status: Monitoring
    Update: Email notifications should now be sending normally for most customers. We will continue to monitor this incident.
  • Time: Feb. 6, 2024, 1:58 a.m.
    Status: Identified
    Update: Our engineers have identified an issue with email notifications not being sent starting at 6:25 pm EST. Our engineers are working to resolve the issue.

Updates:

  • Time: Sept. 8, 2023, 12:12 p.m.
    Status: Resolved
    Update: This issue has been resolved. Please contact support if you are experiencing any ongoing issues with Square payments on your forms.
  • Time: Sept. 8, 2023, 12:35 a.m.
    Status: Identified
    Update: Square is continuing to look into issues with processing payments. We will continue to keep you updated as we know more. Please click the link below for the most up-to-date status from Square: https://www.issquareup.com/
  • Time: Sept. 7, 2023, 10:28 p.m.
    Status: Identified
    Update: Square is continuing to look into issues with processing payments. Click the link below for the most up-to-date status from Square: https://www.issquareup.com/
  • Time: Sept. 7, 2023, 8:38 p.m.
    Status: Identified
    Update: Square is currently experiencing issues with processing payments. Cognito Forms connected to Square will not be able to process payments. You can click the link below to view Square's status page related to this: https://www.issquareup.com/

Updates:

  • Time: June 14, 2023, 9:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2023, 9:10 p.m.
    Status: Monitoring
    Update: Thanks for your patience. Email notifications that were not initially sent during the outage time frame have now been sent.
  • Time: June 14, 2023, 7:32 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 14, 2023, 5:20 p.m.
    Status: Identified
    Update: Our engineers identified an issue with emails not sending for a short time today. The approximate timeframe is from 10:42am to 11:28 am EDT (14:42 - 15:28 UTC). The outage has been resolved and emails sent after 11:28 am are sending normally. Our engineers are working to requeue the emails that didn't send during this timeframe. We will keep you updated.

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Frequently Asked Questions - Cognito Forms

Is there a Cognito Forms outage?
The current status of Cognito Forms is: Systems Active
Where can I find the official status page of Cognito Forms?
The official status page for Cognito Forms is here
How can I get notified if Cognito Forms is down or experiencing an outage?
To get notified of any status changes to Cognito Forms, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cognito Forms every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cognito Forms do?
This service allows users to create surveys, registration forms, and other types of forms without needing to know how to code.

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