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Is there an CIT outage?

CIT status: Systems Active

Last checked: 6 minutes ago

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CIT outages and incidents

Outage and incident data over the last 30 days for CIT.

There have been 0 outages or incidents for CIT in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CIT

Outlogger tracks the status of these components for Xero:

CIT Colo Active
CIT CW RMM Active
CIT Service Desk Chat Active
CIT Service Desk Phones Active
Datto RMM Active
https://control.cit-net.com Active
https://proactive.cit-net.com Active
https://support.cit-net.com Active
ScreenConnect Remote User Access Active
Third Party Partner for CIT Managed Services Active
Component Status
Active
CIT Colo Active
Active
CIT CW RMM Active
CIT Service Desk Chat Active
CIT Service Desk Phones Active
Datto RMM Active
https://control.cit-net.com Active
https://proactive.cit-net.com Active
https://support.cit-net.com Active
ScreenConnect Remote User Access Active
Active
Third Party Partner for CIT Managed Services Active

Latest CIT outages and incidents.

View the latest incidents for CIT and check for official updates:

Updates:

  • Time: April 1, 2022, 4:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 1, 2022, 2:56 p.m.
    Status: Monitoring
    Update: We have implemented a fix for the issue and we are monitoring to ensure no further issues are found.
  • Time: April 1, 2022, 2:49 p.m.
    Status: Identified
    Update: We have identified the issue and are working with our Data Center support team on the firewall issue.
  • Time: April 1, 2022, 2:31 p.m.
    Status: Investigating
    Update: We are looking into a Firewall Issue that is affecting access to our Core Tools at our Data Center. We will provide updates here as soon as we have additional information.

Updates:

  • Time: April 1, 2022, 4:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 1, 2022, 2:56 p.m.
    Status: Monitoring
    Update: We have implemented a fix for the issue and we are monitoring to ensure no further issues are found.
  • Time: April 1, 2022, 2:49 p.m.
    Status: Identified
    Update: We have identified the issue and are working with our Data Center support team on the firewall issue.
  • Time: April 1, 2022, 2:31 p.m.
    Status: Investigating
    Update: We are looking into a Firewall Issue that is affecting access to our Core Tools at our Data Center. We will provide updates here as soon as we have additional information.

Updates:

  • Time: March 31, 2022, 6:38 p.m.
    Status: Resolved
    Update: The IT Glue application has resumed normal operation. Incident is now resolved. ITGlue Support will continue to monitor performance. Thank you for your patience as they worked hard behind the scenes.
  • Time: March 31, 2022, 6:35 p.m.
    Status: Monitoring
    Update: ITGlue Support has implemented changes to address the underlying issue and they are currently monitoring results. They are seeing performance improve as they move towards a full resolution. They will have more updates soon. Thank you for your patience.
  • Time: March 31, 2022, 4:44 p.m.
    Status: Investigating
    Update: IT Glue is investigating reports of a resurgence of the earlier issue that prevents access to IT Glue in our North American Data Center. You may see 502 Bad Gateway or other error pages on accessing the app. They will provide further details as soon as they can, thank you for your patience.

Updates:

  • Time: March 31, 2022, 6:38 p.m.
    Status: Resolved
    Update: The IT Glue application has resumed normal operation. Incident is now resolved. ITGlue Support will continue to monitor performance. Thank you for your patience as they worked hard behind the scenes.
  • Time: March 31, 2022, 6:35 p.m.
    Status: Monitoring
    Update: ITGlue Support has implemented changes to address the underlying issue and they are currently monitoring results. They are seeing performance improve as they move towards a full resolution. They will have more updates soon. Thank you for your patience.
  • Time: March 31, 2022, 4:44 p.m.
    Status: Investigating
    Update: IT Glue is investigating reports of a resurgence of the earlier issue that prevents access to IT Glue in our North American Data Center. You may see 502 Bad Gateway or other error pages on accessing the app. They will provide further details as soon as they can, thank you for your patience.

Updates:

  • Time: March 31, 2022, 3:14 p.m.
    Status: Resolved
    Update: Issue has been resolved.
  • Time: March 31, 2022, 3:14 p.m.
    Status: Resolved
    Update: Issue has been resolved.
  • Time: March 31, 2022, 2:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 31, 2022, 2:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 31, 2022, 2:46 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 31, 2022, 2:46 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 31, 2022, 1:16 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 31, 2022, 1:16 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 31, 2022, 1:15 p.m.
    Status: Identified
    Update: ITGlue has identified the issue that is preventing access to IT Glue in their North American Data Center. You may see 502 Bad Gateway or other error pages on accessing the app. IT Glue Support is working to fix the issue and will provide further details as soon as they can.
  • Time: March 31, 2022, 1:15 p.m.
    Status: Identified
    Update: ITGlue has identified the issue that is preventing access to IT Glue in their North American Data Center. You may see 502 Bad Gateway or other error pages on accessing the app. IT Glue Support is working to fix the issue and will provide further details as soon as they can.

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Frequently Asked Questions - CIT

Is there a CIT outage?
The current status of CIT is: Systems Active
Where can I find the official status page of CIT?
The official status page for CIT is here
How can I get notified if CIT is down or experiencing an outage?
To get notified of any status changes to CIT, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CIT every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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