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Is there an CIT outage?

CIT status: Systems Active

Last checked: 3 minutes ago

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CIT outages and incidents

Outage and incident data over the last 30 days for CIT.

There have been 0 outages or incidents for CIT in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CIT

Outlogger tracks the status of these components for Xero:

CIT CW RMM Active
CIT Service Desk Chat Active
CIT Service Desk Phones Active
Datto RMM Active
https://control.cit-net.com Active
https://proactive.cit-net.com Active
https://support.cit-net.com Active
ScreenConnect Remote User Access Active
Third Party Partner for CIT Managed Services Active
Component Status
Active
CIT Colo Active
Active
CIT CW RMM Active
CIT Service Desk Chat Active
CIT Service Desk Phones Active
Datto RMM Active
https://control.cit-net.com Active
https://proactive.cit-net.com Active
https://support.cit-net.com Active
ScreenConnect Remote User Access Active
Active
Third Party Partner for CIT Managed Services Active

Latest CIT outages and incidents.

View the latest incidents for CIT and check for official updates:

Updates:

  • Time: Feb. 22, 2024, 9:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2024, 8:43 p.m.
    Status: Monitoring
    Update: We needed to do another reboot to complete the update of the EDR software. Server is back up and we are continuing to monitor and test for normal operations.
  • Time: Feb. 22, 2024, 8:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 22, 2024, 6:23 p.m.
    Status: Investigating
    Update: We are investigating a CW Control issue related to our recent patching. Server will be unavailable for a bit while we reboot and confirm settings.

Updates:

  • Time: Feb. 20, 2024, 8:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 20, 2024, 4:42 p.m.
    Status: Monitoring
    Update: Link between Automate and ScreenConnect should be working again now. We are continuing to push agent updates out to the managed computers, but core functionality should be back up and working and the servers are on the latest patches for security. Might be some slower response time on the load as the system is very busy pushing the agent updates out.
  • Time: Feb. 20, 2024, 4:29 p.m.
    Status: Identified
    Update: We have found that last nights ScreenConnect Patch broke the control connection to Automate. We are applying the newest patch to automate to better support the new Screenconnect version.
  • Time: Feb. 20, 2024, 3:55 p.m.
    Status: Investigating
    Update: We are currently looking into issues with CW Control and Automate working correctly. We will also be applying emergency patches to the system.

Updates:

  • Time: Feb. 20, 2024, 8:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 20, 2024, 4:42 p.m.
    Status: Monitoring
    Update: Link between Automate and ScreenConnect should be working again now. We are continuing to push agent updates out to the managed computers, but core functionality should be back up and working and the servers are on the latest patches for security. Might be some slower response time on the load as the system is very busy pushing the agent updates out.
  • Time: Feb. 20, 2024, 4:29 p.m.
    Status: Identified
    Update: We have found that last nights ScreenConnect Patch broke the control connection to Automate. We are applying the newest patch to automate to better support the new Screenconnect version.
  • Time: Feb. 20, 2024, 3:55 p.m.
    Status: Investigating
    Update: We are currently looking into issues with CW Control and Automate working correctly. We will also be applying emergency patches to the system.

Updates:

  • Time: Jan. 19, 2024, 6:32 p.m.
    Status: Resolved
    Update: The rebalance of resources has completed and all services should be running at normal levels of performance.
  • Time: Jan. 19, 2024, 4:37 p.m.
    Status: Identified
    Update: We have identified the root cause of the issue. We have ordered a replacement for the problem component and will get back to full performance as soon as we can get that part. In the meantime most services should be operating with acceptable performance since we have shut down some non essential devices to provide the remaining resources to our critical services.
  • Time: Jan. 19, 2024, 4:03 p.m.
    Status: Identified
    Update: Still working to resolve the performance issues.
  • Time: Jan. 19, 2024, 2:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 19, 2024, 1:41 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Jan. 19, 2024, 6:32 p.m.
    Status: Resolved
    Update: The rebalance of resources has completed and all services should be running at normal levels of performance.
  • Time: Jan. 19, 2024, 4:37 p.m.
    Status: Identified
    Update: We have identified the root cause of the issue. We have ordered a replacement for the problem component and will get back to full performance as soon as we can get that part. In the meantime most services should be operating with acceptable performance since we have shut down some non essential devices to provide the remaining resources to our critical services.
  • Time: Jan. 19, 2024, 4:03 p.m.
    Status: Identified
    Update: Still working to resolve the performance issues.
  • Time: Jan. 19, 2024, 2:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 19, 2024, 1:41 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - CIT

Is there a CIT outage?
The current status of CIT is: Systems Active
Where can I find the official status page of CIT?
The official status page for CIT is here
How can I get notified if CIT is down or experiencing an outage?
To get notified of any status changes to CIT, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CIT every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here