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Is there an CIT outage?

CIT status: Systems Active

Last checked: 8 minutes ago

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CIT outages and incidents

Outage and incident data over the last 30 days for CIT.

There have been 0 outages or incidents for CIT in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CIT

Outlogger tracks the status of these components for Xero:

CIT Colo Active
CIT CW RMM Active
CIT Service Desk Chat Active
CIT Service Desk Phones Active
Datto RMM Active
https://control.cit-net.com Active
https://proactive.cit-net.com Active
https://support.cit-net.com Active
ScreenConnect Remote User Access Active
Third Party Partner for CIT Managed Services Active
Component Status
Active
CIT Colo Active
Active
CIT CW RMM Active
CIT Service Desk Chat Active
CIT Service Desk Phones Active
Datto RMM Active
https://control.cit-net.com Active
https://proactive.cit-net.com Active
https://support.cit-net.com Active
ScreenConnect Remote User Access Active
Active
Third Party Partner for CIT Managed Services Active

Latest CIT outages and incidents.

View the latest incidents for CIT and check for official updates:

Updates:

  • Time: Nov. 20, 2023, 1:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 17, 2023, 5:52 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 17, 2023, 4:43 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 17, 2023, 2:41 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 17, 2023, 2:13 p.m.
    Status: Identified
    Update: Vendor encryption service outage.
  • Time: Nov. 17, 2023, 2:05 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Nov. 13, 2023, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2023, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2023, 4:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 13, 2023, 4:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 13, 2023, 1:47 p.m.
    Status: Identified
    Update: We are investigating an issue this morning where remote sessions are being denied, stating a license error.
  • Time: Nov. 13, 2023, 1:47 p.m.
    Status: Identified
    Update: We are investigating an issue this morning where remote sessions are being denied, stating a license error.

Updates:

  • Time: Aug. 29, 2023, 10:47 p.m.
    Status: Resolved
    Update: Vendor has confirmed they rolled back changes and we have enabled Client Site manager accounts again.
  • Time: Aug. 29, 2023, 5:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 29, 2023, 3:41 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 29, 2023, 2:14 p.m.
    Status: Investigating
    Update: We are working with ConnectWise support on a customer login issue. During this time, we are disabling all customer logins until we can resolve the problem. If during this time you need remote access to one of your devices, please contact the service desk at 651-255-5799 and we will assist you with resolving the issue. We apologize for any inconvenience this may cause.

Updates:

  • Time: Aug. 29, 2023, 10:47 p.m.
    Status: Resolved
    Update: Vendor has confirmed they rolled back changes and we have enabled Client Site manager accounts again.
  • Time: Aug. 29, 2023, 5:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 29, 2023, 3:41 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 29, 2023, 2:14 p.m.
    Status: Investigating
    Update: We are working with ConnectWise support on a customer login issue. During this time, we are disabling all customer logins until we can resolve the problem. If during this time you need remote access to one of your devices, please contact the service desk at 651-255-5799 and we will assist you with resolving the issue. We apologize for any inconvenience this may cause.

Updates:

  • Time: Aug. 16, 2023, 6:03 a.m.
    Status: Resolved
    Update: Server stopped receiving updates from devices. It generated offline server tickets for most servers. These were false alerts. Problem is resolved and tickets are automatically closing.
  • Time: Aug. 16, 2023, 6:03 a.m.
    Status: Resolved
    Update: Server stopped receiving updates from devices. It generated offline server tickets for most servers. These were false alerts. Problem is resolved and tickets are automatically closing.

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Frequently Asked Questions - CIT

Is there a CIT outage?
The current status of CIT is: Systems Active
Where can I find the official status page of CIT?
The official status page for CIT is here
How can I get notified if CIT is down or experiencing an outage?
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