ConnectiX Technologies outages and incidents
Outage and incident data over the last 30 days for ConnectiX Technologies.
There have been 0 outages or incidents for ConnectiX Technologies in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for ConnectiX Technologies
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| Box Box Sync | Active |
| Box Content API | Active |
| Box View API | Active |
| Command Centre | Active |
| ConnectiX Mobile | Active |
| SendGrid API v3 | Active |
Latest ConnectiX Technologies outages and incidents.
View the latest incidents for ConnectiX Technologies and check for official updates:
SSL Warning when synchronising in ConnectiX
Description: Some users received an SSL Trust error when attempting to refresh tickets or change users on iOS platforms. An error was identified with one our user facing web servers, which has now been resolved.
Status: Resolved
Impact: None | Started At: Sept. 21, 2017, 8:22 a.m.
Updates:
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Time: Sept. 21, 2017, 8:22 a.m.Status: ResolvedUpdate: Some users received an SSL Trust error when attempting to refresh tickets or change users on iOS platforms. An error was identified with one our user facing web servers, which has now been resolved.
Slow performance of CommandO Website
Description: An issue was identified with the outgoing message queue service on one of the ConnectiX web servers which required this service to be restarted.
Status: Resolved
Impact: None | Started At: Sept. 11, 2017, 5:50 a.m.
Updates:
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Time: Sept. 11, 2017, 5:50 a.m.Status: ResolvedUpdate: An issue was identified with the outgoing message queue service on one of the ConnectiX web servers which required this service to be restarted.
PDF attachments error in CommandO
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: June 21, 2017, 12:25 a.m.
Updates:
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Time: June 21, 2017, 3:59 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 21, 2017, 12:55 a.m.Status: MonitoringUpdate: The problem has been isolated to specific attachments for specific Tickets. A workaround is being provided for these tickets.
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Time: June 21, 2017, 12:25 a.m.Status: InvestigatingUpdate: Users have reported that some PDF attachments are not opening in CommandO, with either a "400 Bad Request" or a blank screen. We are currently investigating.
Attachment Storage - Unable to complete Tickets
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: June 19, 2017, midnight
Updates:
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Time: June 19, 2017, 3:10 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 19, 2017, midnightStatus: MonitoringUpdate: An issue has been identified that is stopping some users with large photo attachments from completing tickets in the ConnectiX Mobile application. A fix for this issue has been deployed and we are currently monitoring the situation.
Scheduled Server Maintenance
Description: Command Centre was offline for scheduled server maintenance from 18:00 to 19:00 AEST.
Status: Resolved
Impact: None | Started At: Aug. 11, 2016, noon
Updates:
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Time: Aug. 12, 2016, 2:09 a.m.Status: ResolvedUpdate: Command Centre was offline for scheduled server maintenance from 18:00 to 19:00 AEST.
