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Is there an Copado Solutions outage?

Copado Solutions status: Systems Active

Last checked: 9 minutes ago

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Copado Solutions outages and incidents

Outage and incident data over the last 30 days for Copado Solutions.

There have been 0 outages or incidents for Copado Solutions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Copado Solutions

Outlogger tracks the status of these components for Xero:

CICD Active
Copado AI Services Active
Copado Robotic Testing Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
CICD Active
Copado AI Services Active
Copado Robotic Testing Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
CICD Active
Copado AI Services Active
CopadoGPT Active
Copado Robotic Testing Active
Copado Success Community Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
Component Status
Active
CICD Active
Copado AI Services Active
Copado Robotic Testing Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
Active
CICD Active
Copado AI Services Active
Copado Robotic Testing Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
Active
CICD Active
Copado AI Services Active
CopadoGPT Active
Copado Robotic Testing Active
Copado Success Community Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active

Latest Copado Solutions outages and incidents.

View the latest incidents for Copado Solutions and check for official updates:

Updates:

  • Time: July 18, 2024, 3:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2024, 10:23 a.m.
    Status: Investigating
    Update: The Copado Success community is currently inaccessible for some users, or loading but with some functionality unavailable. We are currently engaged with Salesforce support to resolve the issue.

Updates:

  • Time: July 18, 2024, 2:38 a.m.
    Status: Resolved
    Update: This issue is now resolved.
  • Time: July 18, 2024, 1:50 a.m.
    Status: Investigating
    Update: The Copado Success community is currently inaccessible for some users, or loading but with some functionality unavailable. We are currently engaged with Salesforce support to resolve the issue.

Updates:

  • Time: July 1, 2024, 2:19 p.m.
    Status: Resolved
    Update: Our team has identified the issue, and implemented the necessary changes.
  • Time: June 29, 2024, 1:44 a.m.
    Status: Investigating
    Update: While GitHub is reporting their incident as resolved, we still have customers experiencing issues. We will continue to investigate.
  • Time: June 28, 2024, 6:49 p.m.
    Status: Investigating
    Update: We are investigating an issue reported by multiple customers related to GitHub pull requests. At this point, we believe this issue is caused by GitHub's ongoing incident, as indicated on https://www.githubstatus.com/. No changes have been made to Copado's backend or infrastructure that coincide with this issue. We will update as more information becomes available

Updates:

  • Time: April 25, 2024, 2:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2024, 6:11 p.m.
    Status: Identified
    Update: We are actively engaged with ADO support and they have provided an estimate of 4 hours to complete the work required to resolve this issue.
  • Time: April 24, 2024, 2:38 p.m.
    Status: Identified
    Update: We have updated this incident to indicate broader impact; we are seeing examples of customers using Azure DevOps that are experiencing issues beyond authentication. ADO has also broadened the impact of their ongoing incident: https://status.dev.azure.com/_event/496920595 We recommend contacting ADO directly if you are utilizing an ADO repository and are experiencing issues, including but not limited to authentication, performance, and availability.
  • Time: April 24, 2024, 1:13 p.m.
    Status: Identified
    Update: Copado has identified that Azure DevOps Saas began experiencing service degradation and availability issues starting at approximately 2:30 PM Central Time on April 23, 2024, that could result in failed authentication to Azure DevOps repos via HTTPS. We are currently working with our engineering and infrastructure teams to help identify impacted customers, and are monitoring the ADO status via their site, https://status.dev.azure.com. We have confirmed that this problem does not impact customers utilizing SSH to connect to their repositories. We currently recommend that if possible, customers update their Git Repository record configuration from HTTPS to SSH, to mitigate this outage and return to the full use of Copado and their pipelines with ADO Saas repositories. If you need assistance with this change, please reach out to Copado Support via https://success.copado.com. We will provide updates as more information becomes available.

Updates:

  • Time: Jan. 24, 2024, 1:47 a.m.
    Status: Resolved
    Update: We are no longer seeing impacted jobs. This issue appears to have been related to Incident ID 12223 (https://status.salesforce.com/incidents/12223). We are working with Salesforce to confirm.
  • Time: Jan. 23, 2024, 9:11 p.m.
    Status: Identified
    Update: We are still awaiting a response from the Salesforce team; we continue to see job performance impacted by delays in metadata retrieval.
  • Time: Jan. 23, 2024, 5:55 p.m.
    Status: Identified
    Update: We have identified multiple jobs, across various customers, which are being impacted by delays in metadata retrieval from Salesforce. While this apparent performance degradation is currently not listed on status.salesforce.com, we have engaged Salesforce directly for further clarity. In our initial testing, it appears the impact is limited to Hyperforce instances. In the majority of cases, this issue simply impacts the duration of the associated job. In limited examples we have seen jobs fail due to timeouts as a result of this delayed response. We will update this incident as more information is available.

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Frequently Asked Questions - Copado Solutions

Is there a Copado Solutions outage?
The current status of Copado Solutions is: Systems Active
Where can I find the official status page of Copado Solutions?
The official status page for Copado Solutions is here
How can I get notified if Copado Solutions is down or experiencing an outage?
To get notified of any status changes to Copado Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Copado Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Copado Solutions do?
Copado is a DevOps platform for Salesforce that enables fast and high-quality app development, testing, and deployment.

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