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Is there an Copado Solutions outage?

Copado Solutions status: Systems Active

Last checked: 6 minutes ago

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Copado Solutions outages and incidents

Outage and incident data over the last 30 days for Copado Solutions.

There have been 0 outages or incidents for Copado Solutions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Copado Solutions

Outlogger tracks the status of these components for Xero:

CICD Active
Copado AI Services Active
Copado Robotic Testing Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
CICD Active
Copado AI Services Active
Copado Robotic Testing Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
CICD Active
Copado AI Services Active
CopadoGPT Active
Copado Robotic Testing Active
Copado Success Community Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
Component Status
Active
CICD Active
Copado AI Services Active
Copado Robotic Testing Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
Active
CICD Active
Copado AI Services Active
Copado Robotic Testing Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active
Active
CICD Active
Copado AI Services Active
CopadoGPT Active
Copado Robotic Testing Active
Copado Success Community Active
Copado Version Control Active
Data Deploy Service Active
Essentials Active
Explorer Active

Latest Copado Solutions outages and incidents.

View the latest incidents for Copado Solutions and check for official updates:

Updates:

  • Time: Feb. 17, 2023, 7:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2023, 8:30 p.m.
    Status: Monitoring
    Update: Salesforce has indicated that this incident is resolved. We have not received any recent reports of impacted customers, but will continue to monitor.
  • Time: Feb. 15, 2023, 6:55 p.m.
    Status: Identified
    Update: We are seeing multiple examples of customers' Copado performance being impacted by Salesforce performance degradation. https://status.salesforce.com/ We are engaged with our internal infrastructure and engineering teams, as well as with Salesforce, to monitor the situation. We will share updates here as they become available.

Updates:

  • Time: Oct. 29, 2022, 8:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 29, 2022, 5:41 p.m.
    Status: Investigating
    Update: The Copado documentation site at https://docs.copado.com is currently unavailable. We are investigating the issue.

Updates:

  • Time: July 21, 2022, 12:26 p.m.
    Status: Resolved
    Update: All jobs are running as expected. We are marking this incident as resolved.
  • Time: July 21, 2022, 12:28 a.m.
    Status: Monitoring
    Update: We are still seeing examples of long-running jobs awaiting a response from Salesforce- this incident will remain in Monitoring status until we see further confirmation that the issue is entirely resolved.
  • Time: July 20, 2022, 8:30 p.m.
    Status: Monitoring
    Update: Salesforce has updated their incident statuses to indicate the performance degradation is resolved- but we are still seeing a number of long-running jobs that are awaiting responses from Salesforce. We will continue to monitor and update this status when the issue appears to be fully resolved from our end.
  • Time: July 20, 2022, 5:10 p.m.
    Status: Identified
    Update: We are seeing multiple examples of customers' Copado performance being impacted by Salesforce performance degradation. https://status.salesforce.com/ We are engaged with our internal infrastructure and engineering teams, as well as with Salesforce, to monitor the situation. We will share updates here as they become available.

Updates:

  • Time: May 24, 2022, 4:44 p.m.
    Status: Resolved
    Update: We have continued our monitoring activity around this event. There has been no significant reoccurrence of this issue. At this time, we are marking this as closed and resolved. However, as we have not had a confirmation from Salesforce that the issues have been completely resolved we are monitoring further and will reopen this event if needed.
  • Time: May 23, 2022, 6:20 p.m.
    Status: Monitoring
    Update: Salesforce has not confirmed this issue has been resolved, but at this time, we are seeing fewer instances of jobs failing due to the issue reported. We have also attempted to mitigate jobs that do not succeed due to this issue and are stuck in progress indefinitely. The result does not eliminate the problem, but it will prevent the stuck jobs from blocking your release. We will continue to monitor the situation for another 24 hours for any new developments.
  • Time: May 20, 2022, 6:37 p.m.
    Status: Monitoring
    Update: Salesforce continues to investigate the root cause of the issue impacting committing jobs. We still can not provide an estimated time of when the Salesforce team will resolve the matter. We continue to work with them directly to assist them in their investigations. You may also be impacted by a known issue found below relating to Salesforce Sandboxes. https://trailblazer.salesforce.com/issues_view?title=performance-degradation-message-queue-processing-on-multiple-sandbox-instances&Id=a1p4V00000212Ja Thank you again for your understanding while we work with Salesforce to assist in resolving this issue.
  • Time: May 20, 2022, 6:29 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 19, 2022, 5:19 p.m.
    Status: Monitoring
    Update: We continue to work with Salesforce, which has acknowledged that this issue affects several partners like Copado and individual Salesforce customers. While they are working to resolve the issue, we are also attempting to mitigate the problem as best we can. However, any efforts on our part will not entirely correct the issue until Salesforce resolves the problem on their end. As more information is available, we will continue to share it.
  • Time: May 18, 2022, 6:56 p.m.
    Status: Monitoring
    Update: We continue to work with Salesforce on this issue as we still have some clients stating they are having trouble committing jobs. Salesforce has confirmed that the issue is related to performance degradation on their platforms. We will continue to work with the Salesforce team to resolve the issue. We apologize for the inconvenience this may be causing and appreciate your patience.
  • Time: May 17, 2022, 8:53 p.m.
    Status: Monitoring
    Update: While the rate of failure has decreased, we continue to see performance related issues reported by customers and via our log monitoring. We are updating this incident to Monitoring status but will note the continued degraded performance for now.
  • Time: May 17, 2022, 5:57 p.m.
    Status: Investigating
    Update: We are seeing multiple examples of customers' Copado performance being impacted by Salesforce performance degradation. While Salesforce has indicated that their latest incident is resolved, we are seeing that the degradation continues. We are engaged with our internal infrastructure and engineering teams, as well as with Salesforce, to help remediate this issue as much as possible from our end. We will share updates here as they become available.

Updates:

  • Time: May 11, 2022, 7:43 p.m.
    Status: Resolved
    Update: We can confirm that any job queues have now cleared. Should you see any jobs still in progress for longer than usual, please cancel and restart them.
  • Time: May 11, 2022, 4:17 p.m.
    Status: Identified
    Update: Due to issues derived from a Salesforce outage, we are seeing jobs queueing. Clients that are using Heroku can discontinue attempting to retry their jobs at this time. Jobs that show as started will be completed, however, may take longer to complete. You no longer need to attempt to cancel and restart.
  • Time: May 11, 2022, 2:30 p.m.
    Status: Identified
    Update: We are aware some clients are having issues during the release process. You may see jobs not completed or hanging during the process. Our team is investigating the cause of the error and will provide updates as quickly as possible. We apologize for the inconvenience.

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Frequently Asked Questions - Copado Solutions

Is there a Copado Solutions outage?
The current status of Copado Solutions is: Systems Active
Where can I find the official status page of Copado Solutions?
The official status page for Copado Solutions is here
How can I get notified if Copado Solutions is down or experiencing an outage?
To get notified of any status changes to Copado Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Copado Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Copado Solutions do?
Copado is a DevOps platform for Salesforce that enables fast and high-quality app development, testing, and deployment.

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