Time: June 13, 2023, 9:06 p.m.

Status: Resolved

Update: Many AWS services are now fully recovered and marked Resolved on this event. We are continuing to work to fully recover all services.

Time: June 13, 2023, 8:44 p.m.

Status: Identified

Update: Update from AWS: We are beginning to see an improvement in error rates. We are continuing to work towards full recovery.

Time: June 13, 2023, 7:49 p.m.

Status: Identified

Update: Update from AWS: We have identified the root cause and are actively working toward resolution.

Time: June 13, 2023, 7:02 p.m.

Status: Identified

Update: We're experiencing an elevated level of errors due to an upstream issue with Amazon Web Services. We will continue to monitor the situation and post updates when possible.

Time: May 8, 2023, 4:51 p.m.

Status: Resolved

Update: This incident has been resolved.

Time: May 8, 2023, 4:51 p.m.

Status: Resolved

Update: This incident has been resolved.

Time: May 6, 2023, 4:18 a.m.

Status: Monitoring

Update: A fix has been implemented and we are monitoring the results.

Time: May 6, 2023, 4:18 a.m.

Status: Monitoring

Update: A fix has been implemented and we are monitoring the results.

Time: May 6, 2023, 12:09 a.m.

Status: Investigating

Update: We are currently investigating an issue that is affecting some parts of the application

Time: May 6, 2023, 12:09 a.m.

Status: Investigating

Update: We are currently investigating an issue that is affecting some parts of the application

Time: April 17, 2023, 7:28 p.m.

Status: Resolved

Update: Effective immediately you will no longer be able to use CoSchedule for managing your Twitter accounts, including scheduling tweets, monitoring social conversations, viewing messages sent by other tools on your calendar, and analyzing Twitter performance using our analytics features. Read more <a href="https://coschedule.com/support/troubleshooting/faqs/coschedule-to-depreciate-twitter-support-conversation-inbox-other-social-features">in this article</a>.

Time: April 10, 2023, 4:10 p.m.

Status: Monitoring

Update: At this time, we are still waiting to hear back from Twitter. See our update below from April 5th for additional details.

Time: April 5, 2023, 4:22 p.m.

Status: Monitoring

Update: At this time CoSchedule’s Twitter integration is unavailable for all Marketing Suite and Marketing Calendar users. Here is the backstory... Last week, Twitter rolled out new pricing for its API and told businesses using the API that they had 30 days to move to the new paid plans. CoSchedule would need to move to the enterprise plan to support our customer base, and we submitted our application the same day they announced these changes. Three days after announcing these changes, Twitter began to block thousands of applications from using the API without warning or notice, including CoSchedule’s access. In addition, they blocked our access before responding to our request for enterprise access. We have since applied for enterprise access multiple times, contacted the API team multiple times, and received no response to any of our inquiries. Our team created workarounds and options to keep publishing operational, but Twitter continues to shut down these efforts without explaining why or what we can do. Twitter’s decisions here impact thousands of companies who have decided to build integrations with Twitter API. No company was too big to be banned from the API, as WordPress’s Jetpack integration with Twitter was also blocked. Read about how Twitter is handling these API changes in this <a href="https://mashable.com/article/twitter-cuts-off-api-access-apps">article from Mashable</a> At this time, we are still waiting to hear back from Twitter. Unfortunately, while we will continue to exhaust all possible options, there isn’t much we can do with a non-responsive partner.

Time: April 5, 2023, 1:29 p.m.

Status: Identified

Update: We are getting new reports that some users are not able to publish at this time. We are working to restore services.

Time: April 4, 2023, 6:50 a.m.

Status: Identified

Update: As you may know, Twitter has been undergoing many changes in the last few months. This week Twitter started changing its APIs affecting all applications using the Twitter platform. Unfortunately, the changes at Twitter are sometimes happening abruptly and without warning. The team at CoSchedule has been working incredibly hard to follow these changes and make the necessary updates to CoSchedule. We know how vital social sending is to our customers, and we take the responsibility of managing your schedule seriously. Please keep an eye on this page, as we will keep it up to date with any changes affecting Twitter functionality within CoSchedule. You may have received an email asking you to authenticate your Twitter profiles within CoSchedule's settings. Doing this will help restore your Twitter features within CoSchedule. At this time, we have had to scale back some of our Twitter social features to work with the latest Twitter API changes. Here is a breakdown of features that are impacted. Working Normally: Authenticating Twitter Profiles Scheduling & Posting Twitter Messages (Paid Accounts Only) Currently Disabled: Requeue Social Publishing for Twitter Profiles Sending Social Messages from a free Marketing Calendar Plan

Time: April 17, 2023, 7:28 p.m.

Status: Resolved

Update: Effective immediately you will no longer be able to use CoSchedule for managing your Twitter accounts, including scheduling tweets, monitoring social conversations, viewing messages sent by other tools on your calendar, and analyzing Twitter performance using our analytics features. Read more <a href="https://coschedule.com/support/troubleshooting/faqs/coschedule-to-depreciate-twitter-support-conversation-inbox-other-social-features">in this article</a>.

Time: April 10, 2023, 4:10 p.m.

Status: Monitoring

Update: At this time, we are still waiting to hear back from Twitter. See our update below from April 5th for additional details.

Time: April 5, 2023, 4:22 p.m.

Status: Monitoring

Update: At this time CoSchedule’s Twitter integration is unavailable for all Marketing Suite and Marketing Calendar users. Here is the backstory... Last week, Twitter rolled out new pricing for its API and told businesses using the API that they had 30 days to move to the new paid plans. CoSchedule would need to move to the enterprise plan to support our customer base, and we submitted our application the same day they announced these changes. Three days after announcing these changes, Twitter began to block thousands of applications from using the API without warning or notice, including CoSchedule’s access. In addition, they blocked our access before responding to our request for enterprise access. We have since applied for enterprise access multiple times, contacted the API team multiple times, and received no response to any of our inquiries. Our team created workarounds and options to keep publishing operational, but Twitter continues to shut down these efforts without explaining why or what we can do. Twitter’s decisions here impact thousands of companies who have decided to build integrations with Twitter API. No company was too big to be banned from the API, as WordPress’s Jetpack integration with Twitter was also blocked. Read about how Twitter is handling these API changes in this <a href="https://mashable.com/article/twitter-cuts-off-api-access-apps">article from Mashable</a> At this time, we are still waiting to hear back from Twitter. Unfortunately, while we will continue to exhaust all possible options, there isn’t much we can do with a non-responsive partner.

Time: April 5, 2023, 1:29 p.m.

Status: Identified

Update: We are getting new reports that some users are not able to publish at this time. We are working to restore services.

Time: April 4, 2023, 6:50 a.m.

Status: Identified

Update: As you may know, Twitter has been undergoing many changes in the last few months. This week Twitter started changing its APIs affecting all applications using the Twitter platform. Unfortunately, the changes at Twitter are sometimes happening abruptly and without warning. The team at CoSchedule has been working incredibly hard to follow these changes and make the necessary updates to CoSchedule. We know how vital social sending is to our customers, and we take the responsibility of managing your schedule seriously. Please keep an eye on this page, as we will keep it up to date with any changes affecting Twitter functionality within CoSchedule. You may have received an email asking you to authenticate your Twitter profiles within CoSchedule's settings. Doing this will help restore your Twitter features within CoSchedule. At this time, we have had to scale back some of our Twitter social features to work with the latest Twitter API changes. Here is a breakdown of features that are impacted. Working Normally: Authenticating Twitter Profiles Scheduling & Posting Twitter Messages (Paid Accounts Only) Currently Disabled: Requeue Social Publishing for Twitter Profiles Sending Social Messages from a free Marketing Calendar Plan

Time: Feb. 15, 2023, 7 p.m.

Status: Resolved

Update: This incident has been resolved.

Time: Feb. 7, 2023, 10:45 p.m.

Status: Investigating

Update: CoSchedule and Headline Studio are currently experiencing some database issues that are causing intermittent outages. Our team is actively working to find the root cause. We have implemented a temporary fix that should reduce some of the volatility. We are hopeful there won’t be any additional outages while we focus on a permanent solution