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Is there an Crossbeam outage?

Crossbeam status: Systems Active

Last checked: 18 seconds ago

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Crossbeam outages and incidents

Outage and incident data over the last 30 days for Crossbeam.

There have been 1 outages or incidents for Crossbeam in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Crossbeam

Outlogger tracks the status of these components for Xero:

API (api.crossbeam.com) Active
Background Processing Active
Crossbeam for Sales (API) Active
Crossbeam for Sales (web) Active
Web App (app.crossbeam.com) Active
Component Status
API (api.crossbeam.com) Active
Background Processing Active
Crossbeam for Sales (API) Active
Crossbeam for Sales (web) Active
Web App (app.crossbeam.com) Active

Latest Crossbeam outages and incidents.

View the latest incidents for Crossbeam and check for official updates:

Updates:

  • Time: Nov. 8, 2023, 10:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 8:27 p.m.
    Status: Monitoring
    Update: We've been recovering by reallocating resources and redirecting impacted traffic. We are continuing to monitor system performance.
  • Time: Nov. 8, 2023, 7:47 p.m.
    Status: Investigating
    Update: We have made some adjustments to improve the availability and performance of the majority of the application while we continue to investigate root causes.
  • Time: Nov. 8, 2023, 6:49 p.m.
    Status: Investigating
    Update: Starting at around 1:20PM US/East we experienced some interruptions to the availability of the crossbeam backend APIs and decreased overall performance we are continuing to investigate cause.

Updates:

  • Time: Nov. 8, 2023, 10:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 8:27 p.m.
    Status: Monitoring
    Update: We've been recovering by reallocating resources and redirecting impacted traffic. We are continuing to monitor system performance.
  • Time: Nov. 8, 2023, 7:47 p.m.
    Status: Investigating
    Update: We have made some adjustments to improve the availability and performance of the majority of the application while we continue to investigate root causes.
  • Time: Nov. 8, 2023, 6:49 p.m.
    Status: Investigating
    Update: Starting at around 1:20PM US/East we experienced some interruptions to the availability of the crossbeam backend APIs and decreased overall performance we are continuing to investigate cause.

Updates:

  • Time: Oct. 25, 2023, 5:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2023, 5:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2023, 3:45 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 25, 2023, 3:45 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 25, 2023, 3:45 p.m.
    Status: Investigating
    Update: Our embedded integration provider is experiencing an outage that limits your ability to install new integrations, and view some already installed integrations. This does not affect your integration from running, but will prevent you from installing new integrations.
  • Time: Oct. 25, 2023, 3:45 p.m.
    Status: Investigating
    Update: Our embedded integration provider is experiencing an outage that limits your ability to install new integrations, and view some already installed integrations. This does not affect your integration from running, but will prevent you from installing new integrations.

Updates:

  • Time: Oct. 24, 2023, 9:45 p.m.
    Status: Resolved
    Update: We have resolved issues which caused some Hubspot customers' feeds to go into an unauthorized state, and for feeds that were unaffected today, data processing has returned to normal. Customers whose feeds have already gone into an unauthorized state will need to reauthenticate. The Crossbeam application includes a clear error message that states, "We failed to authenticate with HubSpot on your behalf. In Settings, you can reauthenticate with HubSpot to resume data syncing." Our CS team is standing by to help as well.
  • Time: Oct. 24, 2023, 3:13 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent failures with some customers' Hubspot feeds. This manifests in some cases as delayed data processing, and in other cases as authentication errors. We are actively working with Hubspot to identify the root cause and resolve this issue. In some cases customers have been able to remediate this themselves by reauthenticating with Hubspot. We will provide updates as they become available.

Updates:

  • Time: Oct. 24, 2023, 9:45 p.m.
    Status: Resolved
    Update: We have resolved issues which caused some Hubspot customers' feeds to go into an unauthorized state, and for feeds that were unaffected today, data processing has returned to normal. Customers whose feeds have already gone into an unauthorized state will need to reauthenticate. The Crossbeam application includes a clear error message that states, "We failed to authenticate with HubSpot on your behalf. In Settings, you can reauthenticate with HubSpot to resume data syncing." Our CS team is standing by to help as well.
  • Time: Oct. 24, 2023, 3:13 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent failures with some customers' Hubspot feeds. This manifests in some cases as delayed data processing, and in other cases as authentication errors. We are actively working with Hubspot to identify the root cause and resolve this issue. In some cases customers have been able to remediate this themselves by reauthenticating with Hubspot. We will provide updates as they become available.

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Frequently Asked Questions - Crossbeam

Is there a Crossbeam outage?
The current status of Crossbeam is: Systems Active
Where can I find the official status page of Crossbeam?
The official status page for Crossbeam is here
How can I get notified if Crossbeam is down or experiencing an outage?
To get notified of any status changes to Crossbeam, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Crossbeam every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Crossbeam do?
Crossbeam offers free account mapping tools, a strong network, and Partner Cloud integrations to enhance partnerships, making it a powerful Partner Ecosystem Platform.

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