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Is there an CrossEngage outage?

CrossEngage status: Systems Active

Last checked: 8 minutes ago

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CrossEngage outages and incidents

Outage and incident data over the last 30 days for CrossEngage.

There have been 0 outages or incidents for CrossEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CrossEngage

Outlogger tracks the status of these components for Xero:

Segmentation Active
User Interface Active
Web tracking Active
API v1.0 Active
API v2.0 Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Customer Prediction Platform Active
Component Status
Segmentation Active
User Interface Active
Web tracking Active
Active
API v1.0 Active
API v2.0 Active
Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Active
Customer Prediction Platform Active

Latest CrossEngage outages and incidents.

View the latest incidents for CrossEngage and check for official updates:

Updates:

  • Time: July 29, 2020, 2:15 p.m.
    Status: Resolved
    Update: Our Engineering Team has closely monitored data processing and concluded that all systems functioned without any delay. Please feel free to get in touch if you have any questions. Thank you for your understanding
  • Time: July 29, 2020, 1:25 p.m.
    Status: Monitoring
    Update: We are seeing improvements in our data processing. We will monitor its progress and we will post an update as soon as the platform is processing all data without any delays.
  • Time: July 29, 2020, 11:29 a.m.
    Status: Investigating
    Update: We have identified a delay in the processing of updates sent through our API. This affects both user attribute updates and event data. The data is received and queued by our system but will only be processed and visible in your segments after a waiting time of approximately 50 minutes. Existing campaigns are not affected and are dispatched as usual. Our Engineering Team is currently investigating this and we will post updates as they become available. Please accept our apologies for the inconvenience this causes and do let our Support Team know if you have any questions on this. Thank you very much for your understanding.

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Frequently Asked Questions - CrossEngage

Is there a CrossEngage outage?
The current status of CrossEngage is: Systems Active
Where can I find the official status page of CrossEngage?
The official status page for CrossEngage is here
How can I get notified if CrossEngage is down or experiencing an outage?
To get notified of any status changes to CrossEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CrossEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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