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Is there an Digital Pharmacist outage?

Digital Pharmacist status: Systems Active

Last checked: 5 minutes ago

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Digital Pharmacist outages and incidents

Outage and incident data over the last 30 days for Digital Pharmacist.

There have been 0 outages or incidents for Digital Pharmacist in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Digital Pharmacist

Outlogger tracks the status of these components for Xero:

Content Services Active
Inbox / Messaging Active
MedsOnCue Active
Mobile App Services Active
Newsletters Active
Pharmacy Dashboard Active
Refill Processing Active
Digital Pharmacist IVR Services (Legacy Cloud) Active
NPE IVR Active
Vow IVR Active
Outbound SMS Messaging Service Active
Outbound Voice Messaging Service Active
Website Services Active
Component Status
Content Services Active
Inbox / Messaging Active
MedsOnCue Active
Mobile App Services Active
Newsletters Active
Pharmacy Dashboard Active
Refill Processing Active
Active
Digital Pharmacist IVR Services (Legacy Cloud) Active
NPE IVR Active
Vow IVR Active
Active
Outbound SMS Messaging Service Active
Outbound Voice Messaging Service Active
Active
Website Services Active

Latest Digital Pharmacist outages and incidents.

View the latest incidents for Digital Pharmacist and check for official updates:

Updates:

  • Time: June 5, 2024, 3:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2024, 2:03 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 5, 2024, 2:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 5, 2024, 1:32 p.m.
    Status: Investigating
    Update: We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.

Updates:

  • Time: June 5, 2024, 3:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2024, 2:03 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 5, 2024, 2:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 5, 2024, 1:32 p.m.
    Status: Investigating
    Update: We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.

Updates:

  • Time: Dec. 19, 2023, 7:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 12, 2023, 4:02 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 8, 2023, 4:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 6, 2023, 5:27 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. We appreciate your patience during this time.
  • Time: Dec. 4, 2023, 7:57 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. We appreciate your patience during this time.
  • Time: Dec. 1, 2023, 8:11 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 30, 2023, 9:07 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 30, 2023, 5:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 29, 2023, 4:02 p.m.
    Status: Investigating
    Update: An update to the platform was rolled out last night, if you experience any issues please close out the current tab and open a new one. We apologize for any inconvenience and appreciate your patience!

Updates:

  • Time: Dec. 19, 2023, 7:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 12, 2023, 4:02 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 8, 2023, 4:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 6, 2023, 5:27 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. We appreciate your patience during this time.
  • Time: Dec. 4, 2023, 7:57 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. We appreciate your patience during this time.
  • Time: Dec. 1, 2023, 8:11 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 30, 2023, 9:07 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 30, 2023, 5:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 29, 2023, 4:02 p.m.
    Status: Investigating
    Update: An update to the platform was rolled out last night, if you experience any issues please close out the current tab and open a new one. We apologize for any inconvenience and appreciate your patience!

Updates:

  • Time: Nov. 16, 2023, 4 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 15, 2023, 5:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 14, 2023, 9:05 p.m.
    Status: Identified
    Update: Unfortunately the issue with our carrier is taking longer than expected and we do not have an ETA at the moment. The team has worked very diligently in taking all necessary steps we can on our side. We now have to wait on our carrier for the word and we do sincerely apologize for any troubles this has caused. Your patience is more appreciated than you know and we hope to be in touch with an update soon!
  • Time: Nov. 13, 2023, 3:50 p.m.
    Status: Investigating
    Update: We are very close to a resolution, thank you for your patience!
  • Time: Nov. 9, 2023, 3:46 p.m.
    Status: Investigating
    Update: We are very close to a resolution, thank you for your patience!
  • Time: Nov. 7, 2023, 5:47 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 6, 2023, 5:59 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 6, 2023, 5:54 p.m.
    Status: Identified
    Update: Right now our carrier is experiencing issues with service and are working to resolve as soon as possible.
  • Time: Nov. 6, 2023, 4:43 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Digital Pharmacist

Is there a Digital Pharmacist outage?
The current status of Digital Pharmacist is: Systems Active
Where can I find the official status page of Digital Pharmacist?
The official status page for Digital Pharmacist is here
How can I get notified if Digital Pharmacist is down or experiencing an outage?
To get notified of any status changes to Digital Pharmacist, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Digital Pharmacist every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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