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DigitalOcean status: Minor Outage

Last checked: 48 seconds ago

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DigitalOcean outages and incidents

Outage and incident data over the last 30 days for DigitalOcean.

There have been 8 outages or incidents for DigitalOcean in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DigitalOcean

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Cloud Control Panel Active
Cloud Firewall Active
Community Active
DNS Active
Reserved IP Active
Support Center Performance Issues
WWW Active
Amsterdam Active
Bangalore Active
Frankfurt Active
Global Active
London Active
New York Active
San Francisco Active
Singapore Active
Sydney Active
Toronto Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Global Active
NYC2 Active
TOR1 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
AMS3 Active
FRA1 Active
Global Active
NYC3 Active
SFO3 Active
SGP1 Active
SYD1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Component Status
API Active
Billing Active
Cloud Control Panel Active
Cloud Firewall Active
Community Active
DNS Active
Reserved IP Active
Support Center Performance Issues
WWW Active
Active
Amsterdam Active
Bangalore Active
Frankfurt Active
Global Active
London Active
New York Active
San Francisco Active
Singapore Active
Sydney Active
Toronto Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
Global Active
NYC2 Active
TOR1 Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
Active
AMS3 Active
FRA1 Active
Global Active
NYC3 Active
SFO3 Active
SGP1 Active
SYD1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active

Latest DigitalOcean outages and incidents.

View the latest incidents for DigitalOcean and check for official updates:

Updates:

  • Time: July 18, 2024, 9:34 p.m.
    Status: Resolved
    Update: From 19:33 on to 21:02 UTC on July 18th, App Platform users may have experienced delays when deploying new Apps or when deploying updates to existing Apps in SFO3. Our engineering team has deployed a fix for this issue. The impact has been resolved and users should no longer see any issues with the impacted services. If you continue to experience problems, please open a ticket with our support team from your Cloud Control Panel. Thank you for your patience, and we apologize for any inconvenience.

Updates:

  • Time: July 17, 2024, 6:49 p.m.
    Status: Resolved
    Update: Our Engineering team has confirmed the full resolution of the issue impacting the ability to create and manage Functions through the Cloud Control Panel and API in our TOR1 region. We appreciate your patience throughout the process. If you continue to see errors please open a ticket with our Support team and we will be glad to assist you further.
  • Time: July 17, 2024, 5:46 p.m.
    Status: Monitoring
    Update: The fix was deployed successfully and the impact appears to have subsided. Users should now be able to create and update functions, triggers and related settings via Cloud Control Panel and API. We are monitoring the situation and will post an update once we can fully confirm resolution.
  • Time: July 17, 2024, 5:24 p.m.
    Status: Identified
    Update: Our Engineering team has identified an issue with Functions in our TOR1 region and a fix is currently being deployed. During this time, users may experience errors while creating or editing Functions, triggers, and related settings via the Cloud Control Panel and API. We apologize for the disruption and will post an update once the fix has finished rolling out.

Updates:

  • Time: July 16, 2024, 11:48 a.m.
    Status: Resolved
    Update: Our Engineering team has resolved the issue with processing payments via PayPal on our platform. Services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
  • Time: July 16, 2024, 11:15 a.m.
    Status: Monitoring
    Update: Our Engineering team has monitored and confirmed that the impact of processing payments via PayPal has subsided. Users should not see any issues with making payments via PayPal on our platform. We will post an update as soon as the issue is fully resolved.
  • Time: July 16, 2024, 11:12 a.m.
    Status: Monitoring
    Update: Our Engineering team continues to monitor the issue with processing payments via PayPal on our platform. The impact is mitigated and users should not see any issues when trying to use PayPal. We will post another update once we confirm the full resolution. We apologize for the inconvenience and will share an update once we have more information.
  • Time: July 16, 2024, 10:34 a.m.
    Status: Identified
    Update: Our Engineering team has identified the cause of the issue with processing payments via PayPal on our platform, and has implemented a fix. We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.
  • Time: July 16, 2024, 10:08 a.m.
    Status: Investigating
    Update: Our Engineering team is investigating an issue with payments using PayPal. During this time, users may experience timeouts/failures when trying to use PayPal. We apologize for the inconvenience and will share an update once we have more information.

Updates:

  • Time: July 10, 2024, 8:26 p.m.
    Status: Resolved
    Update: Our Engineering team has completed remediation of the previously stalled Mongo clusters and those clusters are now online. This incident is now fully resolved. If you have any questions or continue to experience issues, please reach out to Support from within your account. Thank you for your patience throughout this incident.
  • Time: July 10, 2024, 7:50 p.m.
    Status: Monitoring
    Update: From 16:24 - 18:44 UTC, Load Balancers and Mongo Managed Databases failed to create successfully. Users experienced success messages, but the create processes did not complete as expected. As of 18:44 UTC, users are able to create Load Balancers and Mongo clusters normally. As of 19:00 UTC, all stalled Load Balancer creation operations were completed. Our Engineering team is working to remediate a small number of stalled Mongo cluster creation attempts from the incident impact period. Users may await these remediation efforts, or simply create a new cluster, which will be successful. We will post a final update once all stalled clusters have been remediated.
  • Time: July 10, 2024, 7:02 p.m.
    Status: Monitoring
    Update: The potential fix has completed deployment and has been confirmed to address the root cause of this incident. Users should now be able to create Load Balancers and Mongo Managed Database. Our Engineering team is monitoring the situation and we will post an update as soon as we confirm the issue is fully resolved.
  • Time: July 10, 2024, 6:14 p.m.
    Status: Identified
    Update: After further investigation, our Engineering team has confirmed that only Mongo Managed Database creates are impacted, along with Load Balancers. Managed Kubernetes is not impacted by this incident. A potential fix is currently in progress. We will provide another update as soon as possible.
  • Time: July 10, 2024, 6:02 p.m.
    Status: Investigating
    Update: Our Engineering team is investigating an issue with creation of Load Balancers, Managed Databases, and Managed Kubernetes clusters in all regions, via both the Cloud Control Panel and API. During this time, users may see success messages when initially creating resources, but those requests will not complete. We apologize for the inconvenience and will share an update once we have more information.

Updates:

  • Time: July 11, 2024, 7:44 p.m.
    Status: Resolved
    Update: Our Engineering team has confirmed the issue with SMS delivery report delays when sending messages has been fully resolved. We appreciate your patience throughout this process and if you continue to experience problems, please open a ticket with our support team for further review.
  • Time: July 10, 2024, 4:43 p.m.
    Status: Identified
    Update: We are continuing to monitor the issue of 2FA SMS codes failing to deliver. Since our last update, we have observed higher success rates in terms of SMS deliverability for two-factor authentication. Our Engineering team has been in close contact with the upstream provider, who has also noted recovery for their services. We will continue to monitor the situation. In the meantime, if you are experiencing issues receiving 2FA codes, please reach out to our support team for assistance in accessing your account via the link here: https://www.digitalocean.com/company/contact/support We apologize for the inconvenience.
  • Time: July 10, 2024, 6:32 a.m.
    Status: Identified
    Update: We are continuing to investigate the issue of 2FA SMS codes failing to deliver. We are closely working with our upstream provider to resolve the issue, we will provide an update when we have more significant information to share. In the meantime, if you are experiencing issues receiving 2FA codes, please reach out to our support team for assistance in accessing your account via the link here: https://www.digitalocean.com/company/contact/support We apologize for the inconvenience and thank you for your patience and continued support.
  • Time: July 9, 2024, 10:34 p.m.
    Status: Identified
    Update: Our Engineering team has been investigating customer reports of 2FA SMS codes failing to deliver, beginning on July 8. After an extensive review, our team has identified that there is an issue with the message deliverability of an upstream provider. We are closely monitoring the situation and as soon as we have more information to share we will provide further updates. In the meantime, customers are suggested to reach out to our support team for assistance in accessing their account if they are encountering issues receiving 2FA codes, via the link here: https://www.digitalocean.com/company/contact/support

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Frequently Asked Questions - DigitalOcean

Is there a DigitalOcean outage?
The current status of DigitalOcean is: Minor Outage
Where can I find the official status page of DigitalOcean?
The official status page for DigitalOcean is here
How can I get notified if DigitalOcean is down or experiencing an outage?
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What does DigitalOcean do?
Cloud hosting solutions designed for small and mid-sized businesses that are easy to use and can be expanded as needed.