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DigitalOcean status: Minor Outage

Last checked: 2 minutes ago

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DigitalOcean outages and incidents

Outage and incident data over the last 30 days for DigitalOcean.

There have been 8 outages or incidents for DigitalOcean in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DigitalOcean

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Cloud Control Panel Active
Cloud Firewall Active
Community Active
DNS Active
Reserved IP Active
Support Center Performance Issues
WWW Active
Amsterdam Active
Bangalore Active
Frankfurt Active
Global Active
London Active
New York Active
San Francisco Active
Singapore Active
Sydney Active
Toronto Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Global Active
NYC2 Active
TOR1 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
AMS3 Active
FRA1 Active
Global Active
NYC3 Active
SFO3 Active
SGP1 Active
SYD1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Component Status
API Active
Billing Active
Cloud Control Panel Active
Cloud Firewall Active
Community Active
DNS Active
Reserved IP Active
Support Center Performance Issues
WWW Active
Active
Amsterdam Active
Bangalore Active
Frankfurt Active
Global Active
London Active
New York Active
San Francisco Active
Singapore Active
Sydney Active
Toronto Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
Global Active
NYC2 Active
TOR1 Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
NYC3 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
Active
AMS3 Active
FRA1 Active
Global Active
NYC3 Active
SFO3 Active
SGP1 Active
SYD1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active
Active
AMS2 Active
AMS3 Active
BLR1 Active
FRA1 Active
Global Active
LON1 Active
NYC1 Active
NYC2 Active
NYC3 Active
SFO1 Active
SFO2 Active
SFO3 Active
SGP1 Active
SYD1 Active
TOR1 Active

Latest DigitalOcean outages and incidents.

View the latest incidents for DigitalOcean and check for official updates:

Updates:

  • Time: April 30, 2024, 4:58 p.m.
    Status: Resolved
    Update: Our Engineering team has confirmed the root cause of this issue. Preparation work for the upcoming maintenance in NYC2 (https://status.digitalocean.com/incidents/z9r8gg95bqqm) was in-flight and had an unexpected impact, causing the connectivity outage. This was corrected and should not occur again. All services were restored as of 16:06 UTC and we confirmed this incident impacted only a subset of customer Droplets in NYC2. We apologize for the disruption and appreciate your patience while the root cause was confirmed. If you have any questions or concerns, please reach out to Support from within your account. Thank you.
  • Time: April 30, 2024, 4:23 p.m.
    Status: Monitoring
    Update: Our Engineering team has investigated and identified an issue with networking in our NYC2 region. From 15:54 - 16:06 UTC, services in our NYC2 region experienced a complete disruption in network availability. Users attempting to access Droplet and Droplet-dependent resources would have seen connections failing. Our team has identified a breaking change and a rollback was completed. We are confirming full scope of impact and ensuring this issue will not reoccur. We'll post another update soon.

Updates:

  • Time: April 26, 2024, 12:36 a.m.
    Status: Resolved
    Update: Our Engineering team has continued to actively monitor the situation resulting from multiple subsea fiber faults in our Singapore (SGP1) region, and customers in Asia attempting to reach DigitalOcean resources hosted in our Amsterdam (AMS2, AMS3), London (LON1), and Frankfurt (FRA1) regions. Our Support teams continue to surface customer escalations to our Networking team and work to shift to better/less latent routes will continue as well. Repair of all cables from crews is still pending, and periodic network instability may continue to present itself during hours of high traffic, for multiple weeks until repairs are fully completed. We will now close out this incident and provide any needed updates separately. If users experience a disruption in service or have any questions, we invite them to submit a support ticket from within their account. Thank you for your patience and understanding throughout this incident.
  • Time: April 21, 2024, 11:56 a.m.
    Status: Identified
    Update: Our Engineering team continues to work with upstream providers to resolve network connectivity issues that are occurring in multiple regions. As a result of multiple subsea fiber faults between Europe and Asia regions, the issues appear to be a direct consequence of congestion resulting in packet loss and increased latency connecting to the SGP1 region. Customers in the Asian region are having difficulty reaching DigitalOcean resources located in Amsterdam (AMS2, AMS3), London (LON1), and Frankfurt (FRA1). We have no ETA for the upstream issues being restored but we will communicate any relevant information as we have it. We apologize for the inconvenience.
  • Time: April 20, 2024, 4:20 p.m.
    Status: Identified
    Update: We've confirmed the degraded network performance in our first update is due to a cable cut, which occurred at approximately 18:00 UTC, April 19. This cable is located just west of Singapore and impacts the cabling system connecting 17 countries from Singapore to Europe. Users can read more about the cable here: https://www.submarinenetworks.com/en/systems/asia-europe-africa/smw5 We continue to monitor this situation and progress of the repair. Our Engineering team will also continue to tune for performance and alternate routes where possible, until the issue is resolved. If you have any questions, please open a Support ticket from within your account.
  • Time: April 20, 2024, 12:10 p.m.
    Status: Investigating
    Update: Due to multiple simultaneous subsea fibre cuts between Europe and Asia, we are observing degraded performance for European customers attempting to reach DigitalOcean resources hosted in our Singapore (SGP1) region, and Asian customers attempting to reach DigitalOcean resources hosted in our Amsterdam (AMS2, AMS3), London (LON1), and Frankfurt (FRA1) regions. Engineers are attempting to improve performance where possible, but as this issue is largely out of our control we do not expect a substantial improvement in performance until one of the fibre cuts is repaired. We apologize for any inconvenience.

Updates:

  • Time: April 16, 2024, 3:13 p.m.
    Status: Resolved
    Update: Our Engineering team identified and resolved an issue that affected creating new access keys for Spaces via control panel and API. From 14:38 UTC to 14:56 UTC, users may have encountered errors while creating Spaces keys. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience and we apologize for any inconvenience.

Updates:

  • Time: April 16, 2024, 11:08 a.m.
    Status: Resolved
    Update: Our Engineering team has confirmed the full resolution of the issue impacting multiple services. The impact has been completely subsided and everything is back to normal for all the impacted services. Users should now be able to process events normally for Droplets, App Platform, and Cloud Control panel. If you continue to experience problems, please open a ticket with our support team from your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience.
  • Time: April 16, 2024, 9:22 a.m.
    Status: Monitoring
    Update: Our Engineering team confirmed that the fix applied has mitigated the issue impacting multiple services. Users should no longer experience issues with the App platform, Droplet creation from the Cloud Control Panel, and API. We are monitoring the situation and will post an update once we confirm the issue is fully resolved.
  • Time: April 16, 2024, 9:04 a.m.
    Status: Investigating
    Update: Our Engineering team is investigating reports impacting multiple services. At this time, users may experience errors while accessing, deploying, and updating existing Apps from the Cloud Control Panel. However, the traffic to deployed apps is not impacted. Users may also experience issues in accessing the Cloud Control Panel. Additionally, we have also received reports on droplet creation failures via the Cloud Control Panel and API. Cloud firewall services are also impacted. We will provide an update as soon as we have additional information.
  • Time: April 16, 2024, 8:12 a.m.
    Status: Investigating
    Update: As of 06:40 UTC, our Engineering team is investigating reports of an issue with our App Platform service. At this time users may experience errors while accessing, deploying, and updating existing Apps from the Cloud Control Panel. However, the traffic to deployed apps is not impacted. We will provide an update as soon as we have additional information.

Updates:

  • Time: April 8, 2024, 1:21 p.m.
    Status: Resolved
    Update: Our Engineering team has resolved the issues with Droplet create failures in our SGP1 region, and all systems should now be operating normally. If you continue to experience any problems, then please open a ticket with our support team right away. Thank you for your patience and we apologize for any inconvenience.
  • Time: April 8, 2024, 12:48 p.m.
    Status: Monitoring
    Update: Our Engineering team has implemented a fix to resolve the issue with Droplet creates and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
  • Time: April 8, 2024, 12:11 p.m.
    Status: Investigating
    Update: Our Engineering team is investigating an issue with Droplet creation failures in our SGP1 region. During this time, you may experience issues while creating Droplets in the region. We apologize for the inconvenience and will share an update once we have more information.

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Frequently Asked Questions - DigitalOcean

Is there a DigitalOcean outage?
The current status of DigitalOcean is: Minor Outage
Where can I find the official status page of DigitalOcean?
The official status page for DigitalOcean is here
How can I get notified if DigitalOcean is down or experiencing an outage?
To get notified of any status changes to DigitalOcean, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DigitalOcean every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does DigitalOcean do?
Cloud hosting solutions designed for small and mid-sized businesses that are easy to use and can be expanded as needed.

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