Is there an DonorDrive outage?

DonorDrive status: Systems Active

Last checked: 8 minutes ago

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DonorDrive outages and incidents

Outage and incident data over the last 30 days for DonorDrive.

There have been 0 outages or incidents for DonorDrive in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DonorDrive

Outlogger tracks the status of these components for Xero:

Export API Active
Public API Active
REST API Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-2 Active
AWS elb-us-east-1 Active
AWS elb-us-east-2 Active
AWS elb-us-west-2 Active
AWS s3-us-east-2 Active
AWS s3-us-west-2 Active
Cloudflare CDN/Cache Active
Cloudflare Cloudflare API Active
Cloudflare Cloudflare Firewall Active
AWS route53 Active
Cloudflare DNS Root Servers Active
Admin Active
Data Exports Active
Mobile App Active
Sites Active
Support Active
MailChimp Active
mailgun API Active
mailgun Outbound Delivery Active
Mandrill Mandrill Global Active
Mandrill US East Active
Mandrill US West Active
Salesforce Marketing Cloud Active
Facebook Fundraisers Active
Salesforce CS5 Active
Salesforce NA43 Active
Salesforce NA8 Active
Authorize.net Active
Braintree API Active
Braintree Canadian Processing Active
Braintree United States Processing Active
DAFpay Active
Mitek Mobile Deposit Active
PayFlow Pro Active
PayPal Active
Component Status
Active
Export API Active
Public API Active
REST API Active
Active
AWS cloudfront Active
AWS ec2-us-east-1 Active
AWS ec2-us-east-2 Active
AWS ec2-us-west-2 Active
AWS elb-us-east-1 Active
AWS elb-us-east-2 Active
AWS elb-us-west-2 Active
AWS s3-us-east-2 Active
AWS s3-us-west-2 Active
Cloudflare CDN/Cache Active
Cloudflare Cloudflare API Active
Cloudflare Cloudflare Firewall Active
Active
AWS route53 Active
Cloudflare DNS Root Servers Active
Active
Admin Active
Data Exports Active
Mobile App Active
Sites Active
Support Active
Active
MailChimp Active
mailgun API Active
mailgun Outbound Delivery Active
Mandrill Mandrill Global Active
Mandrill US East Active
Mandrill US West Active
Salesforce Marketing Cloud Active
Active
Facebook Fundraisers Active
Salesforce CS5 Active
Salesforce NA43 Active
Salesforce NA8 Active
Active
Authorize.net Active
Braintree API Active
Braintree Canadian Processing Active
Braintree United States Processing Active
DAFpay Active
Mitek Mobile Deposit Active
PayFlow Pro Active
PayPal Active

Latest DonorDrive outages and incidents.

View the latest incidents for DonorDrive and check for official updates:

Updates:

  • Time: July 19, 2024, 12:15 p.m.
    Status: Resolved
    Update: DonorDrive Sites were inaccessible between 1:39AM and 3:06AM on Friday, July 19th 2024. This was due to the global outages created by the Crowdstrike issue - https://www.crowdstrike.com/blog/statement-on-falcon-content-update-for-windows-hosts/. Our early detection and quick action mitigated the impact and all systems are fully functional with no further interruption expected. Please reach out to [email protected] if there are any additional questions around this incident.
  • Time: July 19, 2024, 12:15 p.m.
    Status: Resolved
    Update: DonorDrive Sites were inaccessible between 1:39AM and 3:06AM on Friday, July 19th 2024. This was due to the global outages created by the Crowdstrike issue - https://www.crowdstrike.com/blog/statement-on-falcon-content-update-for-windows-hosts/. Our early detection and quick action mitigated the impact and all systems are fully functional with no further interruption expected. Please reach out to [email protected] if there are any additional questions around this incident.

Updates:

  • Time: July 14, 2024, 11:55 p.m.
    Status: Resolved
    Update: This issue has been resolved by PayPal as of Sun, 14 Jul 2024 19:42 EST. All PayPal transactions are processing though DonorDrive. Please reference this link for a history of the incident from PayPal - https://www.paypal-status.com/history/eventdetails/80565. In addition, please do not hesitate to reach out to DonorDrive Support if you have any additional questions at [email protected]
  • Time: July 14, 2024, 8:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues with PayPal processing on DonorDrive.
  • Time: July 14, 2024, 8:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented PayPal and we are monitoring the results.
  • Time: July 14, 2024, 8:03 p.m.
    Status: Investigating
    Update: DonorDrive is aware of an outage with PayPal services that may impact gifts incoming through PayPal on DonorDrive sites at this time. You can find more information directly through PayPal's 'Event Details' page for this incident: https://www.paypal-status.com/history/eventdetails/80565

Updates:

  • Time: July 14, 2024, 11:55 p.m.
    Status: Resolved
    Update: This issue has been resolved by PayPal as of Sun, 14 Jul 2024 19:42 EST. All PayPal transactions are processing though DonorDrive. Please reference this link for a history of the incident from PayPal - https://www.paypal-status.com/history/eventdetails/80565. In addition, please do not hesitate to reach out to DonorDrive Support if you have any additional questions at [email protected]
  • Time: July 14, 2024, 8:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues with PayPal processing on DonorDrive.
  • Time: July 14, 2024, 8:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented PayPal and we are monitoring the results.
  • Time: July 14, 2024, 8:03 p.m.
    Status: Investigating
    Update: DonorDrive is aware of an outage with PayPal services that may impact gifts incoming through PayPal on DonorDrive sites at this time. You can find more information directly through PayPal's 'Event Details' page for this incident: https://www.paypal-status.com/history/eventdetails/80565

Updates:

  • Time: March 5, 2024, 7:23 p.m.
    Status: Resolved
    Update: Per Meta's status page here - https://metastatus.com/ - the Facebook issues have been resolved.
  • Time: March 5, 2024, 4:09 p.m.
    Status: Identified
    Update: We are aware of a Meta service outage affecting Facebook which is affecting the creation of Facebook Fundraisers and donations to Facebook Fundraisers. We are closely monitoring the status here - https://metastatus.com/ - and will post an update here once we have one.

Updates:

  • Time: March 5, 2024, 7:23 p.m.
    Status: Resolved
    Update: Per Meta's status page here - https://metastatus.com/ - the Facebook issues have been resolved.
  • Time: March 5, 2024, 4:09 p.m.
    Status: Identified
    Update: We are aware of a Meta service outage affecting Facebook which is affecting the creation of Facebook Fundraisers and donations to Facebook Fundraisers. We are closely monitoring the status here - https://metastatus.com/ - and will post an update here once we have one.

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Frequently Asked Questions - DonorDrive

Is there a DonorDrive outage?
The current status of DonorDrive is: Systems Active
Where can I find the official status page of DonorDrive?
The official status page for DonorDrive is here
How can I get notified if DonorDrive is down or experiencing an outage?
To get notified of any status changes to DonorDrive, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DonorDrive every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does DonorDrive do?
The DonorDrive enterprise fundraising platform helps organizations achieve their supporter acquisition goals, improve stewardship and engagement, and increase their mission impact.

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