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Is there an eloomi outage?

eloomi status: Systems Active

Last checked: 6 minutes ago

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eloomi outages and incidents

Outage and incident data over the last 30 days for eloomi.

There have been 0 outages or incidents for eloomi in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for eloomi

Outlogger tracks the status of these components for Xero:

eloomi Authoring Active
Intercom Intercom Web Messenger Active
mailgun SMTP Active
eloomi Infinite API Active
eloomi Infinite Mobile Application Active
eloomi Infinite web application Active
SCORM player Active
eloomi People API Active
eloomi People web application Active
SCORM player Active
Component Status
eloomi Authoring Active
Intercom Intercom Web Messenger Active
mailgun SMTP Active
Active
eloomi Infinite API Active
eloomi Infinite Mobile Application Active
eloomi Infinite web application Active
SCORM player Active
Active
eloomi People API Active
eloomi People web application Active
SCORM player Active

Latest eloomi outages and incidents.

View the latest incidents for eloomi and check for official updates:

Updates:

  • Time: Jan. 17, 2023, 3:23 p.m.
    Status: Resolved
    Update: Access has now been fully restored for the affected platforms.
  • Time: Jan. 17, 2023, 2:23 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. Platform access is gradually being restored.
  • Time: Jan. 17, 2023, 2:16 p.m.
    Status: Investigating
    Update: Some customers may see this error when access their platforms: “An error occurred. Please tell Tech, so they can look into it.” Our engineers are working hard to resolve the issue. We will send updates as the issue progresses.

Updates:

  • Time: Dec. 1, 2022, 11:30 a.m.
    Status: Resolved
    Update: The affected platforms have now been restored and are running optimally. This incident is hereby resolved. We apologise for the inconvenience.
  • Time: Dec. 1, 2022, 9:21 a.m.
    Status: Identified
    Update: Some customers may be unable to access their eloomi platforms. The root cause has been identified and is related to an error in of our databases that is making the platforms hosted in it inaccessible. A full backup from yesterday has been initiated and platform access is being restored at the moment. Stayed tuned for more updates.

Updates:

  • Time: Oct. 11, 2022, 8:53 p.m.
    Status: Resolved
    Update: This has been resolved!
  • Time: Oct. 11, 2022, 8:42 p.m.
    Status: Identified
    Update: we found the cause of outage and working on resolving it
  • Time: Oct. 11, 2022, 8:35 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 11, 2022, 8:32 p.m.
    Status: Investigating
    Update: We are aware and working to restore service ASAP. Updates to be sent out every 30 minutes

Updates:

  • Time: Sept. 1, 2022, 8:35 a.m.
    Status: Resolved
    Update: All of our API services are fully operational now :)
  • Time: Sept. 1, 2022, 8:20 a.m.
    Status: Identified
    Update: Some of our customers may experience instability while sending API calls through to eloomi. We are currently investigating this and will provide updates and a resolution ASAP

Updates:

  • Time: Aug. 29, 2022, 12:24 p.m.
    Status: Resolved
    Update: The issue has been resolved. Speeds have returned to normal. We apologise once again for the inconvenience.
  • Time: Aug. 29, 2022, 10:48 a.m.
    Status: Investigating
    Update: We are currently experiencing slow speeds on various customer platforms. Our engineers have raised a ticket with Microsoft to have this issue resolved as soon as possible! We apologise for the inconvenience. We will send you an update as soon as we know more.

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Frequently Asked Questions - eloomi

Is there a eloomi outage?
The current status of eloomi is: Systems Active
Where can I find the official status page of eloomi?
The official status page for eloomi is here
How can I get notified if eloomi is down or experiencing an outage?
To get notified of any status changes to eloomi, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of eloomi every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does eloomi do?
eloomi is a platform that integrates LMS and LXP technologies to enhance employee training, retention, and engagement through impactful learning and development opportunities.

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