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Outage and incident data over the last 30 days for Envoy.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Deliveries | Active |
Desks | Active |
Envoy dashboard | Active |
Mobile | Active |
Rooms | Active |
Visitor registration | Active |
Infrastructure | Active |
AWS autoscaling-us-east-1 | Active |
AWS ec2-us-east-1 | Active |
AWS eks-us-east-1 | Active |
AWS elasticache-us-east-1 | Active |
AWS kafka-us-east-1 | Active |
AWS rds-us-east-1 | Active |
AWS redshift-us-east-1 | Active |
AWS rekognition-us-east-1 | Active |
AWS s3-us-standard | Active |
AWS s3-us-west-2 | Active |
Chargebee API | Active |
Cloudflare API | Active |
Cloudflare API | Active |
Cloudflare Cloudflare Authoritative DNS | Active |
Cloudflare Dashboard | Active |
Cloudflare Load Balancing and Monitoring | Active |
Heroku | Active |
SendGrid API | Active |
Stripe API | Active |
Integrations | Active |
Auto Check-in via Access Control | Active |
Brivo | Active |
Chargebee Email | Active |
Slack notifications | Active |
Notifications (Core) | Active |
Email notifications | Active |
Push notifications | Active |
SMS notifications | Active |
View the latest incidents for Envoy and check for official updates:
Description: The issue impacting email notifications and visitor invites has now been resolved by our email delivery partner. Thank you for your patience, and we apologize for any inconvenience caused.
Status: Resolved
Impact: Minor | Started At: Oct. 25, 2024, 5:04 p.m.
Description: The incident has been resolved, and we are continuing to monitor performance.
Status: Resolved
Impact: Major | Started At: Oct. 9, 2024, 12:47 p.m.
Description: A temporary AWS outage led to a map load failure impacting a limited number of companies.
Status: Postmortem
Impact: Minor | Started At: Oct. 7, 2024, 5:30 p.m.
Description: At 4:39pm EDT, Brivo confirmed all known impacts of this outage have been resolved; they are continuing a heightened state of monitoring moving forward but please reach out to Support via [email protected] if you experience any subsequent issues. For additional information regarding this outage please visit: https://status.brivo.com/
Status: Resolved
Impact: Major | Started At: Oct. 1, 2024, 5:02 p.m.
Description: On September 18, 2024, at approximately 5:00 AM PDT, Envoy noted a spike in errors from one of our services affecting our applications, causing accessibility issues to the Envoy Dashboard. Our engineering team analyzed our internal systems and resolved the issue by scaling our services, successfully restoring dashboard functionality. An internal post-mortem will be organized to analyze the incident and note key learnings, and action items. If you have any concerns or require additional information, please don't hesitate to contact our Customer Support team via [[email protected]](mailto:[email protected]) or contact your dedicated account manager.
Status: Postmortem
Impact: Critical | Started At: Sept. 18, 2024, 12:14 p.m.
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