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Is there an EverTrue outage?

EverTrue status: Systems Active

Last checked: a minute ago

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EverTrue outages and incidents

Outage and incident data over the last 30 days for EverTrue.

There have been 3 outages or incidents for EverTrue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EverTrue

Outlogger tracks the status of these components for Xero:

Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Public API Active
Web Application Active
Component Status
Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Active
Public API Active
Web Application Active

Latest EverTrue outages and incidents.

View the latest incidents for EverTrue and check for official updates:

Updates:

  • Time: Sept. 3, 2020, 6:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 3, 2020, 5:18 p.m.
    Status: Monitoring
    Update: a fix has been implemented and we are monitoring the situation. If you are experiencing any issues with logging in with 2FA, please reach out to [email protected]
  • Time: Sept. 3, 2020, 3:33 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where users with 2 factor authentication enabled may be unable to login to the platform. Users without 2FA enabled are unaffected. If you are receiving an error at login, please reach out to [email protected].

Updates:

  • Time: June 19, 2020, 1:22 p.m.
    Status: Resolved
    Update: We experienced an issue that delayed the processing of import files - this has been resolved, and the importer is processing files as usual, but due to the delay you may see files complete at a later time than typical.
  • Time: June 19, 2020, 1:22 p.m.
    Status: Resolved
    Update: We experienced an issue that delayed the processing of import files - this has been resolved, and the importer is processing files as usual, but due to the delay you may see files complete at a later time than typical.

Updates:

  • Time: May 30, 2020, 11:57 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you experience any issues please reach out to [email protected]
  • Time: May 30, 2020, 5:54 p.m.
    Status: Monitoring
    Update: We have implemented a fix to this issue and are monitoring the situation.
  • Time: May 30, 2020, 3:01 p.m.
    Status: Identified
    Update: We have identified an issue preventing users of EverTrue Advancement on iOS and Volunteer by EverTrue on iOS from logging into the platforms. Android users are not impacted, and users can log into the platform via web browser. We are working to implement a fix

Updates:

  • Time: May 30, 2020, 11:57 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you experience any issues please reach out to [email protected]
  • Time: May 30, 2020, 5:54 p.m.
    Status: Monitoring
    Update: We have implemented a fix to this issue and are monitoring the situation.
  • Time: May 30, 2020, 3:01 p.m.
    Status: Identified
    Update: We have identified an issue preventing users of EverTrue Advancement on iOS and Volunteer by EverTrue on iOS from logging into the platforms. Android users are not impacted, and users can log into the platform via web browser. We are working to implement a fix

Updates:

  • Time: May 30, 2020, 11:59 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please reach out to [email protected] if you experience any issues.
  • Time: May 30, 2020, 2:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 30, 2020, 11:38 a.m.
    Status: Investigating
    Update: We are currently investigating an outage on the platform, preventing users from being able to log in.

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Frequently Asked Questions - EverTrue

Is there a EverTrue outage?
The current status of EverTrue is: Systems Active
Where can I find the official status page of EverTrue?
The official status page for EverTrue is here
How can I get notified if EverTrue is down or experiencing an outage?
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