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Is there an LUSID outage?

LUSID status: Systems Active

Last checked: 4 minutes ago

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LUSID outages and incidents

Outage and incident data over the last 30 days for LUSID.

There have been 0 outages or incidents for LUSID in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LUSID

Outlogger tracks the status of these components for Xero:

API Active
Excel add-in Active
Web site Active
AWS iam Active
AWS kms-eu-west-2 Active
AWS rds-us-east-1 Active
AWS route53 Active
AWS route53-eu-west-1 Active
AWS route53-us-east-1 Active
GitHub Active
npm, Inc. Registry Reads Active
Component Status
API Active
Excel add-in Active
Web site Active
Active
AWS iam Active
AWS kms-eu-west-2 Active
AWS rds-us-east-1 Active
AWS route53 Active
AWS route53-eu-west-1 Active
AWS route53-us-east-1 Active
Active
GitHub Active
npm, Inc. Registry Reads Active

Latest LUSID outages and incidents.

View the latest incidents for LUSID and check for official updates:

Updates:

  • Time: Aug. 30, 2023, 12:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2023, 6:35 a.m.
    Status: Investigating
    Update: We have raised this with our supplier who have confirmed a fix will be implemented in the upcoming weekend (2nd/3rd September). If there are any concerns please raise a request with [email protected] and we can help with any requests.

Updates:

  • Time: March 21, 2023, 10:56 p.m.
    Status: Resolved
    Update: Systems back up and running as expected
  • Time: March 21, 2023, 9:37 p.m.
    Status: Investigating
    Update: We are experiencing intermittent issues connecting to the support pages. The issue has been escalated with the provider and as soon as we have an update we will communicate via this page.

Updates:

  • Time: Sept. 20, 2021, 6:58 p.m.
    Status: Resolved
    Update: We have rolled back to an earlier version of the website and can confirm the issue has been resolved.
  • Time: Sept. 20, 2021, 5:44 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 20, 2021, 5:44 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 20, 2021, 5:43 p.m.
    Status: Investigating
    Update: Further investigation of the issue has identified the issue seems to be directly related the website causing the issue with the valuations. We are continuing to investigate the issue and will update this page with further updates
  • Time: Sept. 20, 2021, 5:08 p.m.
    Status: Investigating
    Update: We have identified a degradation in performance with the GetValuation API. We are investigating the root cause of the issue and will update this page as we continue to work on resolving this issue.

Updates:

  • Time: Dec. 15, 2020, 4:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2020, 3:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 15, 2020, 3:08 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: Oct. 6, 2020, 7:28 p.m.
    Status: Resolved
    Update: All services have now been restored
  • Time: Oct. 6, 2020, 4:39 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 6, 2020, 4:38 p.m.
    Status: Identified
    Update: We have restored the main LUSID API services, and are in the process of recovering ancillary services.
  • Time: Oct. 6, 2020, 10:30 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 6, 2020, 10:29 a.m.
    Status: Investigating
    Update: We are currently investigating the problem

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Frequently Asked Questions - LUSID

Is there a LUSID outage?
The current status of LUSID is: Systems Active
Where can I find the official status page of LUSID?
The official status page for LUSID is here
How can I get notified if LUSID is down or experiencing an outage?
To get notified of any status changes to LUSID, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LUSID every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LUSID do?
FINBOURNE provides a consolidated and trustworthy view of financial data through an interoperable data management approach.

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