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Is there an LUSID outage?

LUSID status: Systems Active

Last checked: 2 minutes ago

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LUSID outages and incidents

Outage and incident data over the last 30 days for LUSID.

There have been 0 outages or incidents for LUSID in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LUSID

Outlogger tracks the status of these components for Xero:

API Active
Excel add-in Active
Web site Active
AWS iam Active
AWS kms-eu-west-2 Active
AWS rds-us-east-1 Active
AWS route53 Active
AWS route53-eu-west-1 Active
AWS route53-us-east-1 Active
GitHub Active
npm, Inc. Registry Reads Active
Component Status
API Active
Excel add-in Active
Web site Active
Active
AWS iam Active
AWS kms-eu-west-2 Active
AWS rds-us-east-1 Active
AWS route53 Active
AWS route53-eu-west-1 Active
AWS route53-us-east-1 Active
Active
GitHub Active
npm, Inc. Registry Reads Active

Latest LUSID outages and incidents.

View the latest incidents for LUSID and check for official updates:

Updates:

  • Time: Aug. 25, 2020, 4:05 p.m.
    Status: Resolved
    Update: All systems have been recovered, and running in all available data centres.
  • Time: Aug. 25, 2020, 2:30 p.m.
    Status: Monitoring
    Update: LUSID is online, and we have begun restoring services to the previously failed AWS availability zone. We are monitoring the health of our services.
  • Time: Aug. 25, 2020, 11:11 a.m.
    Status: Identified
    Update: We have recovered a number of services to a healthy datacentre, and are working to restore full health
  • Time: Aug. 25, 2020, 10:38 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 25, 2020, 10:32 a.m.
    Status: Identified
    Update: The issue has been traced to a problem in the AWS eu-west-2a availability zone. We are currently migrating our services away from this data centre.
  • Time: Aug. 25, 2020, 10:31 a.m.
    Status: Investigating
    Update: LUSID is suffering intermittent availability - we are investigating

Updates:

  • Time: Jan. 8, 2019, 3:15 p.m.
    Status: Resolved
    Update: The incident has been resolved
  • Time: Jan. 8, 2019, 3:10 p.m.
    Status: Identified
    Update: Normal service has resumed across the API services
  • Time: Jan. 8, 2019, 2:40 p.m.
    Status: Identified
    Update: Currently several API functions are unavailable. A fix is currently being deployed.

Updates:

  • Time: Nov. 28, 2018, 9:54 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2018, 9:17 a.m.
    Status: Investigating
    Update: Access to Portfolios and Portfolio Groups is currently unavailable

Updates:

  • Time: Nov. 22, 2018, 6:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2018, 1:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 22, 2018, 1:25 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 22, 2018, 9:45 a.m.
    Status: Investigating
    Update: Portfolios are not being returned from the web site.

Updates:

  • Time: Nov. 21, 2018, 6:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 21, 2018, 3:54 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 21, 2018, 3:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 21, 2018, 12:14 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 21, 2018, 12:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 21, 2018, 11:57 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - LUSID

Is there a LUSID outage?
The current status of LUSID is: Systems Active
Where can I find the official status page of LUSID?
The official status page for LUSID is here
How can I get notified if LUSID is down or experiencing an outage?
To get notified of any status changes to LUSID, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LUSID every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LUSID do?
FINBOURNE provides a consolidated and trustworthy view of financial data through an interoperable data management approach.