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Is there an flexEngage outage?

flexEngage status: Systems Active

Last checked: 10 minutes ago

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flexEngage outages and incidents

Outage and incident data over the last 30 days for flexEngage.

There have been 0 outages or incidents for flexEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for flexEngage

Outlogger tracks the status of these components for Xero:

API Active
Email Validation Active
Notifications Active
Portal Active
Reporting Active
Webhook Event Delivery Active
Component Status
Active
API Active
Email Validation Active
Notifications Active
Portal Active
Reporting Active
Active
Webhook Event Delivery Active

Latest flexEngage outages and incidents.

View the latest incidents for flexEngage and check for official updates:

Updates:

  • Time: Aug. 6, 2024, 7:49 p.m.
    Status: Resolved
    Update: We've identified the issue with our data warehouse and it has been resolved.
  • Time: Aug. 6, 2024, 1:51 p.m.
    Status: Investigating
    Update: Reporting functionality is currently unavailable. We are actively investigating the cause of the outage.

Updates:

  • Time: Sept. 22, 2023, 4:22 p.m.
    Status: Resolved
    Update: The issue has been resolved
  • Time: Sept. 22, 2023, 12:35 p.m.
    Status: Monitoring
    Update: The issue was caused by issues with an upstream service provider. The service provider has mitigated the issue and we have seen an improvement. We believe the issue is mitigated and we will continue too monitor the status.
  • Time: Sept. 22, 2023, 11:22 a.m.
    Status: Investigating
    Update: Email Validation services are currently validating the majority of emails with an unknown status. We are investigating the issue.

Updates:

  • Time: Aug. 8, 2023, 5:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 8, 2023, 4:28 p.m.
    Status: Investigating
    Update: Our Email Validation API is returning a validation status of "Unknown" for all requests. We are investigating the root cause of the issue.

Updates:

  • Time: March 6, 2022, 8:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 6, 2022, 8:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 6, 2022, 7:28 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: Jan. 12, 2022, 5:56 p.m.
    Status: Resolved
    Update: Email send delays have resolved, as well, and system performance is back to normal.
  • Time: Jan. 12, 2022, 5:47 p.m.
    Status: Monitoring
    Update: Both issues have been resolved and the team is monitoring. You may still experience email send delays while the email queue backlog is processed.
  • Time: Jan. 12, 2022, 5:38 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with higher-than-usual response times on our Receipts API service, as well as Receipts email send delays. Our engineers are investigating.

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Frequently Asked Questions - flexEngage

Is there a flexEngage outage?
The current status of flexEngage is: Systems Active
Where can I find the official status page of flexEngage?
The official status page for flexEngage is here
How can I get notified if flexEngage is down or experiencing an outage?
To get notified of any status changes to flexEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of flexEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does flexEngage do?
Utilize retail receipts for targeted marketing campaigns to increase customer engagement and drive sales.

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