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Is there an Floify outage?

Floify status: Systems Active

Last checked: 3 minutes ago

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Floify outages and incidents

Outage and incident data over the last 30 days for Floify.

There have been 4 outages or incidents for Floify in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Floify

Outlogger tracks the status of these components for Xero:

System Active
Component Status
System Active

Latest Floify outages and incidents.

View the latest incidents for Floify and check for official updates:

Updates:

  • Time: Nov. 19, 2024, 10:47 p.m.
    Status: Resolved
    Update: This issue is resolved. We are putting further monitoring for similar issues into place and are implementing a system change for this. If you run into further issues, don't hesitate to reach out to our support team at [email protected]
  • Time: Nov. 19, 2024, 9:15 p.m.
    Status: Monitoring
    Update: We have resolved the issue blocking loan creation and login issue. The system has returned to normal function and we are monitoring for further occurence.
  • Time: Nov. 19, 2024, 8:38 p.m.
    Status: Investigating
    Update: We are currently investigating reports of issues with loan file creation and borrower application submission, as well as some login issues, and may perform intermittent system refreshing to return the system to normal functionality.

Updates:

  • Time: Nov. 11, 2024, 6:58 p.m.
    Status: Resolved
    Update: This issue has been resolved. We have restarted all automated tasks and loan conversion and creation is now accessible as normal. If you need any further support, please reach out to us!
  • Time: Nov. 11, 2024, 6:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the system for recurrence. We have implemented additional automated monitoring. Manual loan creation and conversion is now operational. We are looking into restarting all automatic prospect conversion for files that were impacted by this incident and will post further information when it becomes available.
  • Time: Nov. 11, 2024, 5:53 p.m.
    Status: Identified
    Update: We will be performing an application refresh as part of the resolution, and will continue working toward resolution. The application will remain online.
  • Time: Nov. 11, 2024, 5:37 p.m.
    Status: Investigating
    Update: We are currently investigating reports of failures to create loan flows via Start New Loan Flow or conversion from a prospect application. Users may be unable to convert or create a loan and will receive an error message when experiencing the issue.

Updates:

  • Time: Oct. 31, 2024, 3:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 31, 2024, 3:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 31, 2024, 3:06 p.m.
    Status: Monitoring
    Update: With the fix implemented yesterday, this issue has been resolved. We will continue monitoring system performance.
  • Time: Oct. 30, 2024, 4:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and the application has been brought back online. We are continuing to monitoring system performance to ensure the issue is fully resolved.
  • Time: Oct. 30, 2024, 3:57 p.m.
    Status: Identified
    Update: We are currently testing a fix to resolve this issue. We have additionally engaged AWS to resolve this issue as quickly as possible. Another update will be posted here on our status page shortly.
  • Time: Oct. 30, 2024, 3:20 p.m.
    Status: Identified
    Update: We have taken the app offline to work on and implement a resolution for the identified issues. We will update this page again when we have brought it back online.
  • Time: Oct. 30, 2024, 2:57 p.m.
    Status: Identified
    Update: We've identified another issue and are working on a fix. Some users may notice degraded performance at this time.
  • Time: Oct. 30, 2024, 2:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2024, 2:19 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. We should be back online in 15 minutes.
  • Time: Oct. 30, 2024, 2:06 p.m.
    Status: Investigating
    Update: We are taking the app offline for a short period of time to resolve the issue. We expect to be back online in 15 minutes.
  • Time: Oct. 30, 2024, 1:56 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent performance issues following a recent database update. Our team is actively investigating and working to resolve this as quickly as possible. We appreciate your patience and will provide updates as we make progress. Thank you for your understanding.

Updates:

  • Time: Oct. 25, 2024, 7:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2024, 8:42 p.m.
    Status: Identified
    Update: The issue has been identified and we are currently hard at work at implementing a resolution for this delay. An update will be posted again once this issue has been resolved!
  • Time: Oct. 24, 2024, 4:36 p.m.
    Status: Investigating
    Update: We are currently investigating the root of a short delay borrowers may experience when using the ICE E-Close functionality. The interface is still functional, but we are seeing reports that it is taking longer than usual to load the page.

Updates:

  • Time: Oct. 1, 2024, 3:08 p.m.
    Status: Resolved
    Update: This issue seems to be resolved. At that, certain networks may continue to have further issue. If you need assistance with your multi-factor authentication, reach out to us at [email protected]
  • Time: Sept. 30, 2024, 5:39 p.m.
    Status: Monitoring
    Update: We are receiving reports of various network carriers/providers experiencing delays and outages. While Floify remains operational and is sending out communications normally, some users may be experiencing delays with the Multi-Factor Authentication codes when sent via SMS. If you need assistance with your MFA setup, please connect with your admin to adjust your entry. We recommend configuring your account to have both email and SMS MFA setup. For questions, please reach out to [email protected]!

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Frequently Asked Questions - Floify

Is there a Floify outage?
The current status of Floify is: Systems Active
Where can I find the official status page of Floify?
The official status page for Floify is here
How can I get notified if Floify is down or experiencing an outage?
To get notified of any status changes to Floify, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Floify every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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