Is there an FloQast outage?

FloQast status: Systems Active

Last checked: 8 minutes ago

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FloQast outages and incidents

Outage and incident data over the last 30 days for FloQast.

There have been 3 outages or incidents for FloQast in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FloQast

Outlogger tracks the status of these components for Xero:

Login Active
Page Load Active
Admin Settings Active
Analytics Active
AutoRec Amortization Active
AutoRec Matching Active
Checklist Active
Dashboard Active
Flux Analysis Active
Folders & Replication Active
Notifications: Email, Slack, Teams Active
Reconciliations Active
ReMind Active
Review Notes Active
Box API Active
Business Central API Active
Dropbox API Active
Egnyte API Active
FloQast Connect: SFTP Server Active
Google Drive API Active
Intacct API Active
Netsuite API Active
OneDrive API Active
QBO API Active
Workiva API Active
Component Status
Active
Login Active
Page Load Active
Active
Admin Settings Active
Analytics Active
AutoRec Amortization Active
AutoRec Matching Active
Checklist Active
Dashboard Active
Flux Analysis Active
Folders & Replication Active
Notifications: Email, Slack, Teams Active
Reconciliations Active
ReMind Active
Review Notes Active
Active
Box API Active
Business Central API Active
Dropbox API Active
Egnyte API Active
FloQast Connect: SFTP Server Active
Google Drive API Active
Intacct API Active
Netsuite API Active
OneDrive API Active
QBO API Active
Workiva API Active

Latest FloQast outages and incidents.

View the latest incidents for FloQast and check for official updates:

Updates:

  • Time: April 29, 2024, 7:03 p.m.
    Status: Resolved
    Update: The email queue has been unblocked and email notifications are delivering as intended at this time. Please note that previously scheduled/triggered email notifications were still properly enqueued during this blockage, and have now been delivered as originally intended. Therefore, customers may observe delayed notifications from earlier on Monday April 29th, and/or observe duplicate notifications if a specific email was requested multiple times within the affected period.
  • Time: April 29, 2024, 6:57 p.m.
    Status: Identified
    Update: We are currently investigating an issue affecting email deliverability, impacting system-generated emails such as initial invites, review note notifications, etc. Notifications via Slack and Teams should be unaffected at this time, and a resolution for email notifications is being finalized.

Updates:

  • Time: April 9, 2024, 9:36 p.m.
    Status: Resolved
    Update: A series of database configuration updates have been released to improve specific caches and queues that were intermittently impacting load times. Performance has been continuously monitored to ensure maximum processing speed across the application.
  • Time: April 8, 2024, 5:30 p.m.
    Status: Investigating
    Update: We have received reports of slowness loading various portions of the application and are currently investigating with our highest priority.

Updates:

  • Time: March 5, 2024, 3:14 p.m.
    Status: Resolved
    Update: Intacct is now reporting that the API service is performing as expected. At this time, Intacct-related functionality within FloQast should be functional again! If any errors persist, please contact [email protected] and we would be happy to assist.
  • Time: March 5, 2024, 3:10 p.m.
    Status: Monitoring
    Update: We are awaiting official word from Intacct, but some FloQast customers are beginning to observe restored functionality when calling the Intacct API.
  • Time: March 5, 2024, 2:59 p.m.
    Status: Monitoring
    Update: Intacct is currently reporting a partial outage that may cause API calls to fail. Since FloQast leverages the Intacct API to pull in balances and related GL data, FloQast customers may experience errors refreshing reconciliations and/or loading pages that reference the Intacct API. Updates from Intacct can also be found at https://status.sage.com/ FloQast customers leveraging other ERP systems should be unaffected at this time.

Updates:

  • Time: Feb. 28, 2024, 10:01 p.m.
    Status: Resolved
    Update: At this time, ReMind campaigns linked to checklist items should now also be editable. Please reach out to [email protected] if any further errors or issues occur!
  • Time: Feb. 28, 2024, 9:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and existing ReMind campaigns should now be accessible to edit, and new ReMind campaigns can also be created from the dashboard. Customers may still see an error when creating or editing campaigns that are linked directly to a Checklist item, so this method of Campaign editing/creation is still under investigation.
  • Time: Feb. 28, 2024, 4:50 p.m.
    Status: Identified
    Update: Users are currently unable to edit existing ReMind campaigns or create new ReMind campaigns. Brand new campaigns scheduled to start today may also be delayed in sending. Ongoing ReMind campaigns should still be delivered as scheduled. The underlying cause has been identified as a database upgrade and is actively being remediated by FloQast engineering.

Updates:

  • Time: Jan. 23, 2024, 2:24 a.m.
    Status: Resolved
    Update: FloQast Engineering has updated sign-in configurations to ensure requests are hitting a successful application load balancer, instead of intermittently hitting an endpoint that returned errors. Impacted clients should see consistent success logging in via SSO at this time.
  • Time: Jan. 23, 2024, 1:16 a.m.
    Status: Investigating
    Update: We are investigating reports of intermittent login errors for users accessing FloQast via SSO Providers on the US database.

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Frequently Asked Questions - FloQast

Is there a FloQast outage?
The current status of FloQast is: Systems Active
Where can I find the official status page of FloQast?
The official status page for FloQast is here
How can I get notified if FloQast is down or experiencing an outage?
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