Is there an FloQast outage?

FloQast status: Systems Active

Last checked: 4 minutes ago

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FloQast outages and incidents

Outage and incident data over the last 30 days for FloQast.

There have been 3 outages or incidents for FloQast in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FloQast

Outlogger tracks the status of these components for Xero:

Login Active
Page Load Active
Admin Settings Active
Analytics Active
AutoRec Amortization Active
AutoRec Matching Active
Checklist Active
Dashboard Active
Flux Analysis Active
Folders & Replication Active
Notifications: Email, Slack, Teams Active
Reconciliations Active
ReMind Active
Review Notes Active
Box API Active
Business Central API Active
Dropbox API Active
Egnyte API Active
FloQast Connect: SFTP Server Active
Google Drive API Active
Intacct API Active
Netsuite API Active
OneDrive API Active
QBO API Active
Workiva API Active
Component Status
Active
Login Active
Page Load Active
Active
Admin Settings Active
Analytics Active
AutoRec Amortization Active
AutoRec Matching Active
Checklist Active
Dashboard Active
Flux Analysis Active
Folders & Replication Active
Notifications: Email, Slack, Teams Active
Reconciliations Active
ReMind Active
Review Notes Active
Active
Box API Active
Business Central API Active
Dropbox API Active
Egnyte API Active
FloQast Connect: SFTP Server Active
Google Drive API Active
Intacct API Active
Netsuite API Active
OneDrive API Active
QBO API Active
Workiva API Active

Latest FloQast outages and incidents.

View the latest incidents for FloQast and check for official updates:

Updates:

  • Time: June 5, 2020, 3:15 p.m.
    Status: Resolved
    Update: FloQast released an update to our Intacct API to avoid the affected permissions as the Intacct team continues developing a permanent fix. Impacted FloQast customers have regained full functionality of the Intacct API.
  • Time: May 27, 2020, 3:55 p.m.
    Status: Investigating
    Update: Intacct is currently experiencing an issue with certain permission fields. FloQast clients that rely on Intacct Web Services may be impacted by this issue. Specifically, FloQast clients cannot enter/re-enter Intacct credentials within FloQast. The Manage Entities page will show "You are not currently synced with Intacct" even if you have an existing connection.

Updates:

  • Time: Nov. 19, 2019, 8:34 p.m.
    Status: Resolved
    Update: From 10:32am - 10:55am PST, users may have experienced issues loading pages as the result of a FloQast Product release. Loading a new page in the app may have resulted in a blank screen during this time. Full functionality has been restored, and no further issues have been observed.

Updates:

  • Time: Nov. 1, 2019, 7:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 1, 2019, 7:02 p.m.
    Status: Identified
    Update: The error messages on Reconciliations and Matching have been resolved, and everything in both the Close App and the Matching function are fully operational again.
  • Time: Nov. 1, 2019, 6:18 p.m.
    Status: Identified
    Update: FloQast clients utilizing the Matching functionality are observing a 500 error when loading the Reconciliations tab, loading a Close the Books folders that contain reconciliations, or utilizing the Matching functionality itself. Engineering efforts are currently underway to resolve this error message. In the meantime, closing out of the error message will present a fully functional version of the core app. The refresh button, sign-off toggles, and other functionality should be unaffected after closing out of the error. Matching functions such as uploading transaction documents to the Matching module remain impacted until resolution.

Updates:

  • Time: Nov. 6, 2019, 2:36 a.m.
    Status: Resolved
    Update: In conjunction with the Intacct team, we have reached a resolution. FloQast users should no longer receive intermittent errors related to failed web service requests to Intacct. Full functionality should be restored for refreshing balances, loading the Manage Reconciliations page, or performing other functions within FloQast.
  • Time: Oct. 22, 2019, 5:12 p.m.
    Status: Identified
    Update: Our Intacct clients have been experiencing intermittent errors within FloQast, similar to last month's Intacct web services outage. Specifically, the ability to Refresh and load the Manage Reconciliations page may result in an error. This is a result of failed web service requests to Intacct's API. We are continuing to seek updates on remediation from the Intacct team. In the meantime, refreshing your browser will generate a new web service request to Intacct and you may find that the affected components become accessible.

Updates:

  • Time: Sept. 27, 2019, 7:45 p.m.
    Status: Resolved
    Update: We are no longer observing Intacct-related errors on the Reconciliations, Manage Reconciliations, and Flux Analysis tabs in FloQast. We are continuing to monitor web service requests to Intacct and have ongoing communications with their team to discuss the remediation.
  • Time: Sept. 26, 2019, 10:43 p.m.
    Status: Identified
    Update: Our Intacct clients have been experiencing intermittent errors within FloQast. Specifically, the ability to Refresh and load the Manage Reconciliations page may result in an error. This is a result of failed web service requests to Intacct's API. We are continuing to seek updates on remediation from the Intacct team. In the meantime, refreshing your browser will generate a new web service request to Intacct and you may find that the affected components become accessible.

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Frequently Asked Questions - FloQast

Is there a FloQast outage?
The current status of FloQast is: Systems Active
Where can I find the official status page of FloQast?
The official status page for FloQast is here
How can I get notified if FloQast is down or experiencing an outage?
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