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Is there an Foxit outage?

Foxit status: Systems Active

Last checked: 9 minutes ago

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Foxit outages and incidents

Outage and incident data over the last 30 days for Foxit.

There have been 1 outages or incidents for Foxit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Foxit

Outlogger tracks the status of these components for Xero:

Component Status

Latest Foxit outages and incidents.

View the latest incidents for Foxit and check for official updates:

Updates:

  • Time: Aug. 26, 2022, 1:37 a.m.
    Status: Resolved
    Update: During the period from 5:18pm ET to 8:43pm ET on Aug 25, 2022 some customers may have experienced an outage with account.foxit.com, pdfonline.foxit.com, and adminconsole.foxit.com. We determined the cause was related to a cpu resource issue. We were able to mitigate this by recreating the faulty service.
  • Time: Aug. 26, 2022, 12:23 a.m.
    Status: Identified
    Update: We are currently investigating the issue. Thank you for your patience.

Updates:

  • Time: Aug. 9, 2022, 1:56 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 8, 2022, 6:49 p.m.
    Status: Identified
    Update: We have identified an issue with PDF Editor Downloads. We are actively working to correct the problem.

Updates:

  • Time: July 28, 2022, 4:51 a.m.
    Status: Postmortem
    Update: The eSign rendition server was down from 11:30 PST to 19:30 PST. The problem has been solved and we apologize for the inconvenience
  • Time: July 28, 2022, 2:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 27, 2022, 11:30 p.m.
    Status: Identified
    Update: eSign customers may have issues uploading office docs and converting to PDF files. We are actively working to correct the problem.

Updates:

  • Time: July 23, 2022, 6:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 22, 2022, 4:57 p.m.
    Status: Identified
    Update: Some customers may have issues with "expired" download links. We are actively working to correct the problem. We invite you to visit https://pdfonline.foxit.com to also do work.

Updates:

  • Time: July 13, 2022, 4:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 12, 2022, 7:07 p.m.
    Status: Monitoring
    Update: On Jul 12, 2022 5am-7:50am EDT, foxit.com and foxit.com/shopping experienced intermittent outages due to heavy traffic. We resolved the situation and will move to a more robust cloud architecture in the upcoming months. We apologize for the inconvenience.

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Frequently Asked Questions - Foxit

Is there a Foxit outage?
The current status of Foxit is: Systems Active
Where can I find the official status page of Foxit?
The official status page for Foxit is here
How can I get notified if Foxit is down or experiencing an outage?
To get notified of any status changes to Foxit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Foxit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Foxit do?
Foxit Software offers a range of PDF software solutions, including editing and eSign tools, that are fast, affordable, and secure for businesses.

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