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Is there an Foxit outage?

Foxit status: Systems Active

Last checked: 5 minutes ago

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Foxit outages and incidents

Outage and incident data over the last 30 days for Foxit.

There have been 1 outages or incidents for Foxit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Foxit

Outlogger tracks the status of these components for Xero:

Component Status

Latest Foxit outages and incidents.

View the latest incidents for Foxit and check for official updates:

Updates:

  • Time: Feb. 27, 2024, 7:33 a.m.
    Status: Resolved
    Update: This incident has been resolved. An issue was found with our iText server and working with development team to resolve permanently.
  • Time: Feb. 27, 2024, 2:21 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 27, 2024, 2:07 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 27, 2024, 2:07 a.m.
    Status: Identified
    Update: We have identified an issue with our eSign US application. We are actively working to correct the problem.

Updates:

  • Time: Feb. 8, 2024, 11:26 p.m.
    Status: Resolved
    Update: This serves as an informative notice. The security vulnerability referred to as "runC in Docker" or "Leaky Vessels" has been successfully addressed and patched across all cloud services. Vulnerability: RUN-C in Docker Severity: Critical CVE: CVE-2024-21626, CVE-2024-23651, CVE-2024-23652, and CVE-2024-23653 https://www.docker.com/blog/docker-security-advisory-multiple-vulnerabilities-in-runc-buildkit-and-moby

Updates:

  • Time: Jan. 4, 2024, 7:58 a.m.
    Status: Resolved
    Update: The below Foxit cloud services were down Jan 4, 2024 1:01am-1:21am: Account/CAS Admin Console US, EU, CA eSign US, EU, CA PDF Editor Cloud US Foxit.com Official Website AppStore CWS This was due to human error while updating routing tables. We are putting in safeguards to restrict this type of access in the future. Thank you for your patience.
  • Time: Jan. 4, 2024, 6:28 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 4, 2024, 6:28 a.m.
    Status: Monitoring
    Update: We apologize for a 20 minute outage of most Foxit Cloud Services. Services are back up, and we are investigating the root cause.

Updates:

  • Time: Dec. 28, 2023, 9:36 a.m.
    Status: Resolved
    Update: On 12/28/2023 7:53-9:23 am UTC, EU FoxiteSign experienced an outage.

Updates:

  • Time: Dec. 18, 2023, 7:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 18, 2023, 3:34 p.m.
    Status: Monitoring
    Update: On 12/18/2023 9:08-9:38am ET, US Admin Console experienced an outage. We determined the cause was related to a OpenTelemetry (link tracking tool) deployment. We are putting in all necessary steps to ensure this does not happen again. Complete Root Cause Analysis is in review. Thank you for your patience.

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Frequently Asked Questions - Foxit

Is there a Foxit outage?
The current status of Foxit is: Systems Active
Where can I find the official status page of Foxit?
The official status page for Foxit is here
How can I get notified if Foxit is down or experiencing an outage?
To get notified of any status changes to Foxit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Foxit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Foxit do?
Foxit Software offers a range of PDF software solutions, including editing and eSign tools, that are fast, affordable, and secure for businesses.

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