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Is there an Foxit outage?

Foxit status: Systems Active

Last checked: 6 minutes ago

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Foxit outages and incidents

Outage and incident data over the last 30 days for Foxit.

There have been 1 outages or incidents for Foxit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Foxit

Outlogger tracks the status of these components for Xero:

Component Status

Latest Foxit outages and incidents.

View the latest incidents for Foxit and check for official updates:

Updates:

  • Time: June 6, 2023, 3:12 a.m.
    Status: Resolved
    Update: This incident is resolved. A deployment image error was discovered and several fixes have been in place to prevent it from happening again.
  • Time: June 5, 2023, 11:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 5, 2023, 11:29 p.m.
    Status: Investigating
    Update: Adminconsole US degraded. Admins may have issues adding users. We're aware of this issue and we're investigating it.

Updates:

  • Time: May 25, 2023, 1:32 a.m.
    Status: Resolved
    Update: This incident is resolved. Issue due to code exception. Complete RCA can be available upon request.
  • Time: May 24, 2023, 5:15 p.m.
    Status: Identified
    Update: We have identified an issue for some transactions checking out of our Online Store where the amount is not shown. We are actively working to correct the problem.

Updates:

  • Time: May 9, 2023, 7:28 p.m.
    Status: Resolved
    Update: Downloads are back to normal, thank you for your patience.
  • Time: May 9, 2023, 2:26 p.m.
    Status: Investigating
    Update: Download link for pdf mac ver. is extremely slow. We're aware of this issue and we're investigating it.

Updates:

  • Time: May 3, 2023, 4:51 p.m.
    Status: Resolved
    Update: This incident has been resolved. Users may have had issues logging in to foxit.com and purchasing subscription between 10:20am ET to 12:15pm ET on May 3rd. This was due to a memory issue and has been fixed.
  • Time: May 3, 2023, 4:07 p.m.
    Status: Identified
    Update: We are currently investigating the issue. Some users may receive a 500 error when logging in and have issues purchasing subscriptions.

Updates:

  • Time: May 2, 2023, 1:34 p.m.
    Status: Resolved
    Update: US/EU/CA Admin Console and US/EU/CA eSign services were not working properly from 8am ET to 8:45am ET. This was due to a legacy service that is being migrated to high availability architecture.
  • Time: May 2, 2023, 12:45 p.m.
    Status: Investigating
    Update: Admin console _eu server is down. We're aware of this issue and we're investigating it.

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Frequently Asked Questions - Foxit

Is there a Foxit outage?
The current status of Foxit is: Systems Active
Where can I find the official status page of Foxit?
The official status page for Foxit is here
How can I get notified if Foxit is down or experiencing an outage?
To get notified of any status changes to Foxit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Foxit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Foxit do?
Foxit Software offers a range of PDF software solutions, including editing and eSign tools, that are fast, affordable, and secure for businesses.

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