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Is there an Frontegg outage?

Frontegg status: Systems Active

Last checked: 6 minutes ago

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Frontegg outages and incidents

Outage and incident data over the last 30 days for Frontegg.

There have been 0 outages or incidents for Frontegg in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Frontegg

Outlogger tracks the status of these components for Xero:

Audit logs Active
Entitlements Active
Machine to machine authentication Active
Management portal Active
Reporting Active
SSO & SAML authentication Active
User authentication Active
Webhooks infrastucture Active
Component Status
Audit logs Active
Entitlements Active
Machine to machine authentication Active
Management portal Active
Reporting Active
SSO & SAML authentication Active
User authentication Active
Webhooks infrastucture Active

Latest Frontegg outages and incidents.

View the latest incidents for Frontegg and check for official updates:

Updates:

  • Time: Aug. 16, 2022, 12:05 p.m.
    Status: Postmortem
    Update: ### **Executive summary:** On August 15th, 2022 at 02:01 IST \(UTC \+2\) Frontegg underwent a sophisticated DDOS subdomain organized attack. The attackers used multiple servers spread across a variety of Digital Ocean IPs. Each Server executed a low number of requests per second so our WAF did not trigger rate-limiting rules, yet it was recognized that many of the paths were related to WordPress engine's known weakness.  By 03:21 the attack had been successfully mitigated. At 04:46 a second organized attack began. The restrictions put in place by the previous attack were helpful in mitigating the second attack. By 05:30 all traffic returned to normal ### **Affect:** The incident caused a degraded performance to our API gateway. As a result, our API returned 504 and 524 errors to partial traffic over the course of the incident. The majority of these errors were returned between 02:01 IST and 02:30 IST, when our mitigation efforts began to have an effect. A majority of traffic was still able to go through without error during this time. ### **Mitigation and resolution:** Our initial response to the attack was to increase our rate limiting and WAF constraints. This initial step was implemented at 02:30 IST. Once we understood the level of sophistication and distribution of the attack, we implemented changes on the application level, including a different routing mechanism and added more specific WAF constraints based on origins of the attacking traffic, which took effect by 03:21 IST. ### **Preventive steps:** In order to prevent attacks like this in the future, we are implementing a more sophisticated route blocking mechanism to our API-gateway. Additionally we have reported the incident to the cloud provider which hosted a majority of the attacking traffic, and we are consulting with our WAF provider for further guidance on preventing such attacks.
  • Time: Aug. 15, 2022, 12:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2022, 12:24 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 15, 2022, 12:23 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 15, 2022, midnight
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 14, 2022, 11:54 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 5, 2022, 3:58 p.m.
    Status: Resolved
    Update: Frontegg services were in a degraded state causing some users to experience issues with their user login. The problem was fixed and it is now under close monitoring on our side.

Updates:

  • Time: June 21, 2022, 7:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2022, 7:09 a.m.
    Status: Monitoring
    Update: A fix was implemented and we have bypassed Cloudflare services
  • Time: June 21, 2022, 6:43 a.m.
    Status: Identified
    Update: Our DNS and WAF provider Cloudflare is partially down in some regions.
  • Time: June 21, 2022, 6:35 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 21, 2022, 7:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2022, 7:09 a.m.
    Status: Monitoring
    Update: A fix was implemented and we have bypassed Cloudflare services
  • Time: June 21, 2022, 6:43 a.m.
    Status: Identified
    Update: Our DNS and WAF provider Cloudflare is partially down in some regions.
  • Time: June 21, 2022, 6:35 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 15, 2022, 4:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 15, 2022, 3:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 15, 2022, 3:33 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Frontegg

Is there a Frontegg outage?
The current status of Frontegg is: Systems Active
Where can I find the official status page of Frontegg?
The official status page for Frontegg is here
How can I get notified if Frontegg is down or experiencing an outage?
To get notified of any status changes to Frontegg, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Frontegg every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Frontegg do?
Frontegg is a user management platform for B2B SaaS, supporting PLG to enterprise strategies. It offers easy migration and no credit card requirement.