Is there an Frontegg outage?
Frontegg status: Systems Active
Last checked: 9 minutes ago
Get notified about any outages, downtime or incidents for Frontegg and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 9 minutes ago
Get notified about any outages, downtime or incidents for Frontegg and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Frontegg.
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| Component | Status |
|---|---|
| Audit logs | Active |
| Entitlements | Active |
| Machine to machine authentication | Active |
| Management portal | Active |
| Reporting | Active |
| SSO & SAML authentication | Active |
| User authentication | Active |
| Webhooks infrastucture | Active |
View the latest incidents for Frontegg and check for official updates:
Description: ### Executive summary: On Monday 28/06/2021 around 14:40 UTC we experienced an issue with our central managed service cache hosted on our cloud provider. The issue came from a Host patching of our node, resulting in unhealthy nodes and the inability to access user refresh tokens. The managed service cache resumed its healthy status around 15:02 UTC. ### Affect: The incident impacted any users attempting to log into Frontegg's portal or refreshing a user token within their application. ### Mitigation and resolution: In an attempt to quickly resolve the issue, we initiated our process of failing over to a secondary managed service instance. In parallel, we contacted our cloud provider in regards to the active managed service instance. Before the failover completed the initial managed service instance returned to a healthy status. ### Preventive steps: We have been in touch with our cloud provider and also further scaled up our central managed service cache to ensure multiple nodes are available at all times to prevent the issue from happening again. Additionally, we are implementing hot failover mechanisms to maintain the uptime of the platform.
Status: Postmortem
Impact: None | Started At: June 28, 2021, 2:47 p.m.
Description: ### Executive summary: On Monday 28/06/2021 around 14:40 UTC we experienced an issue with our central managed service cache hosted on our cloud provider. The issue came from a Host patching of our node, resulting in unhealthy nodes and the inability to access user refresh tokens. The managed service cache resumed its healthy status around 15:02 UTC. ### Affect: The incident impacted any users attempting to log into Frontegg's portal or refreshing a user token within their application. ### Mitigation and resolution: In an attempt to quickly resolve the issue, we initiated our process of failing over to a secondary managed service instance. In parallel, we contacted our cloud provider in regards to the active managed service instance. Before the failover completed the initial managed service instance returned to a healthy status. ### Preventive steps: We have been in touch with our cloud provider and also further scaled up our central managed service cache to ensure multiple nodes are available at all times to prevent the issue from happening again. Additionally, we are implementing hot failover mechanisms to maintain the uptime of the platform.
Status: Postmortem
Impact: None | Started At: June 28, 2021, 2:47 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: June 23, 2021, 2:57 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: April 27, 2021, 2:35 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: April 27, 2021, 2:35 p.m.
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